So very happy with the service I received from this company. Sean was my guardian angel that came to my rescue. He was on time, professional and very knowledgeable about his job. Sean kept me informed and made me feel comfortable during the removal process. I highly recommend using this company for your wildlife removal needs.
Posted: 8/23/2016 • Link to this review
We hired Xceptional to remove snakes from our attic, which they determined were there to feed on roof rats that had visited our attic at some point. We have not had any issues to date and they did a fantastic job securing our home and continue to maintain treatment for us. We have since hired this company for our pest control service as well, including the mosquito treatments. That treatment alone is worth every penny as we have been able to enjoy evenings outside with absolutely nothing biting us - highly recommend. Jermaine has continued to provide us with great service - very well trained, a lot of knowledge and super nice! Thank you!
Area Cumming, GA
Posted: 8/08/2016 • Link to this review
This company really is exceptional and I should have written this review long ago. About a year ago we ended up with a menagerie in our attic. My husband figured it was a squirrels but if so they were the heaviest I'd ever heard. So, after reading a number of reviews we call Xceptional to come out. After examining the evidence in the attic and yard, we found out that it was indeed squirrels...and a few other animals. They located the entrances the animals were using and set the traps capturing a raccoon and a possum the first night. After all the animals were captured and released far away in the wild, entrances were repaired and sealed off. Also, our attic was like an open door policy given that there was a gap along the entire roof line. This was sealed with a metal flange that is virtually animal proof. We have had no problems since. I like the fact that they do use humane practices, no poison so you don't end up with dead animals trapped in your home, and with their clean up of the affected area of your home you are left with a safe (and quiet) living space. Also, I cannot say enough about their customer service. Much emphasis is placed on communication with their customers and phone calls are returned promptly. Everyone we met from the company was friendly, pleasant to work with, and very knowledgeable about their business. If they set an appointment time , that's when they show up. No missed appointments or late shows. I recommend them unconditionally.
Remove "visitors" from attic Repair access points Clean or replace, as necessary, affected insulation, etc. Seal all possible problem areas that could provide future entry
Area Kennesaw, GA
Date July 2015
Posted: 5/21/2016 • Link to this review
I live in a wooded subdivision and a family of foxes set up housekeeping in by backyard, way too close to my house. After doing some research and consulting with my neighbors, I hired Xceptional Wildlife Removal to trap and remove them. Geoff set several traps around the den and installed a camera to record the activity. Mom was caught in the first 24 hours and dad "evacuated" 7 kits and moved to a new den in a neighbors yard. Geoff set traps there in addition to mine and in 12 days (!) he trapped and removed all 9 of them. He came quickly when needed and kept me informed of the activity at both locations. I couldn't be happier with the process and the results! I highly recommend their services.
Area Marietta, GA
Cost $500 - $999
Date April 2016
Posted: 5/03/2016 • Link to this review
I have hired you all to remove squirrels from my attic. The experience has been interesting, to say the least. Mr. Sean Bleckley was sent to do my estimate. He was so personable, knowledgeable, confident. Needless to say, I was sold. Sean explained the process with a positive energy the whole time. Since the install, one squirrel has wandered into the trap. I texted Sean and he responded immediately, stating that he would be at my home shortly. Through idle conversation, Sean stated that he had only been with the company for one month. I was so impressed, I knew I had to let you all know, what an asset he is to Xceptional Wildlife. Mr. Bleckley is a stand up young man, who loves what he is doing, and takes his job very seriously..
Area Decatur, GA
Cost $1,000 - $2,999
Date March 2016
Posted: 4/06/2016 • Link to this review
THE BEST SERVICE EVER!!! We began having a mouse issue October 2014 and were able to capture one using Northwest Exterminating that only worked off of the "sticky pad & peanut butter method." They did not help with finding the source of the issue and only came out possibly once a month unless I had to call and practically beg for someone to come out after sight of a mouse. After yet again witnessing another mouse I called Xceptional Wildlife Removal at 7:00 am Thursday morning, Geoff was out at 9:30 AM that same morning and within 24 hours was able to catch 4 mice AND find the source of entry! He was very knowledgeable and made me feel so comfortable about the situation. Since then he has been out to check on our house and keeping us posted with photos and detailed updates, and will be out several times during the week to check on things. I cannot explain how much of a lifesaver he has been and HIGHLY recommend his services!
Posted: 2/29/2016 • Link to this review
I came home to something on my floor that was subsequently determined to be snake skin. Xceptional responded immediately, diagnosed the problem and provided monthly service until it was no longer needed. I was extremely pleased with this service, their expertise and the quality of their service.
Posted: 1/30/2016 • Link to this review
Ryan came to our house to remove a dead squirrel from the Chimney that was stinking up our house. When another one got in there a couple days later, he came out promptly and got him out while he has still alive at no charge. Very competent and friendly service!
Posted: 12/17/2015 • Link to this review
I was extremely pleased with the service! Chad was always on time and always kept me up to date on his plan. We worked together and resolved the issue! I wouldn't definitely recommend this company!!!!
Posted: 11/06/2015 • Last edited: 11/07/2015 • Link to this review
Ryan did an outstanding job with my squirrel problem in Peachtree City. Knowledgeable & responsive. Went above and beyond with exclusion work to ensure the problem would not resurface. Highly recommend this company for both pest control as well as wildlife issues. Ryan was great!
Posted: 10/15/2015 • Link to this review
Geoff was amazing. He went the extra mile and truly knows his stuff. I drilled him with questions and opinions- he was patient and responsive and empathetic. Very professional company operationally. If I ever need these services again (God forbid) I'll be calling Geoff on his cell phone. Good stuff. Thanks, Geoff.
Posted: 9/05/2015 • Link to this review
Hired them to remove a snake revealed on inspection prior to selling the house. Initially responded quickly and initiated a plan to catch snake, seal up entry points, and guaranteed work for 6 months with new owners. After closing and moving, they won't return calls or follow up on work as promised. New owners furious with them and us, nobody will return our calls. Considering suing for my $2400 back. My only recourse now. Oh, and the snake is still there. Do not use this company!
Posted: 9/01/2015 • Link to this review
Please give us a call at 770-884-8038 as soon as possible. We are committed to solving your problem whatever it takes. We have no record of an issue not being dealt with. Even if you no longer live in home, we will be happy to resolve any problem. Please, reach out to us so that we can help you.
I called Xceptional Wildlife Removal because I heard sounds in my attic. They came out that day and worked around my schedule for the follow up appointments. Shane was absolutely awesome and cannot say enough about his professionalism and flexibility. I'm very happy with the work they performed and wouldn't hesitate to call them in the future. They are the best! THANK YOU SHANE!
Posted: 7/02/2015 • Link to this review
* By Appointment Only
* 24-Hour Service Available
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