Usually the time it takes to get in and out - especially for hair- is pretty long. They do an ok job on the hair, but I would much rather go for their skincare (facials and such) Usually it is one person in a room at a time - they use all professional products and play relaxing music in the background. plus, there are always coupons to help their reasonable prices even better!
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review
I have been to Xenon's multiple times to get various services. I do not mind the time it takes for the students to perform the service due to the fact that they are students, they are usually busy, and there is a process they must follow with the teachers etc. But one time I went to get my eye brows waxed, and instructor was not present, the student was graduating the following week and they were confident she could handle everything on her own. After she was done I felt a burning sensation on my forehead, I looked in the mirror and the student had ripped/burnt off a piece of my skin on my forehead with the wax. She apologized but after that I have never gone back to get anything done there and I probably never will.
Posted: 10/29/2007 • Last edited: 1/02/2008 • Link to this review