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YesSir Services the metro Atlanta area and offer full service Carpet Stretching, Cleaning, Installation and Repair, Upholstery Cleaning, Duct Vent Cleaning, Tile Repair, and Wood Floor Repair.
Customer Satisfaction is out top priority. That's why we offer a 90 day 100% Satisfaction Guarantee on all our cleaning services and Life-Time Warranty on.. Carpet-Tile-Wood Floor Repair - Stretching and Installation.
If you have a question or concern, please call us today 770-872-0396 for 40%OFF and Free Estimate
Lakeisha jones , Dallas ga contacted YesSir Services for a 1 room carpet and pad install , she said she would buy the carpet at Home Depot which call hot shot @.65 per square feet we told her if she could not pick it up we would pick it up after she paid for it we told her our labor to install carpet and pad and install tack strip would be $418-40% off $250.80 on our invoice she ask us to list a projected material cost she would need to buy on the invoice it say $270 for material $250 labor $150 to clean her carpet Prior to the install we contacted Ms jones to ensure the carpet and pad was onsite for our installer she said she did not purchase it yet , we had a full schedule we offer her that would buy it and bring her receipt she could refund the expense for the carpet and pad. She said no she wants us to buy the carpet and pad and $270 clean her other carpet area $150 and do it all for $250 to give her free labor and more. We told we are sorry we could not offer her free labor. we cancel the project since she was being unreasonable. Ms jones got real upset and start writing review onsite. We are sorry ms jones we are not in business of providing free serviced. Then when we refuse the to the project for free she email us another company quote she paid to do the job which she paid $200 for labor and $254 for the carpet and pad YesSir Services we offer competitive pricing and a life time warranty labor we A+ BBB and over 500 review well satisfy please call me 770-990-6194
Posted: 9/20/2015 • Link to this review
I contacted this company to do a carpet installation. They provided me an invoice for materials and installations and included at 40% discount. After I made my appointment, set my time aside to get it taken care of, Lee realized his mistake. The total cost quoted was less that the cost of materials. So he got upset and rude with me b/c he quoted me incorrectly and called off the job 2 hours prior to installation, asking me if I want the job done for free, although I am not the one who wrote up the invoice! I originally paid a $100 deposit 2 days prior to installation in which he agreed to refund. He told me it should take a few business days and it has now been over 5 business days. I reached out to him and he told me it is just $100 and told me he didn't like my conversation as if I'm not supposed to want my refund. Not once did he offer to contact his processor to see if they processed the refund. I'm in the business I KNOW how these things work. Then proceeds to tell me that he is going to post my name and address information online so that other contractors don't do business with me. Stay away from this unprofessional business.
Posted: 9/18/2015 • Link to this review
Stay far away from using this company for any of their services! I had my carpet stretched and "cleaned" They made numerous cuts in the carpet, but the "cleaning" was the worst part. They take a spray bottle and lightly spray the carpet and then use an orbital buffer on the top of the carpet. They claim that when you vacuum 2 days later, all of the dirt comes up. It doesn't. I never thought that a "professional" carpet cleaning service would use something that doesn't steam and suck up the dirt, but they do not. VERY ineffective cleaning process. I called the company to complain about the subpar cleaning and they will not return calls and will not honor their 100% satisfaction guaranteed claim on their site. I requested a refund on the cleaning, and they will not respond. DO NOT USE THIS SERVICE!
Posted: 2/05/2015 • Link to this review
There isn't anything they won't lie about. I am currently taking them to court to try to fix the damage done. I warn you to stay far away. I don't believe any of these 5 star reviews are written by anyone who doesn't work for the company.
Posted: 1/01/2015 • Link to this review
I made two different appointments with Lee, the owner. I will admit that originally I wanted to back out any way because of a bad review I saw on the web about him. However, when I found out that he was the owner, I decided to give him a chance. The first day that he was supposed to come, I did not realize that he did not have the complete address (he was missing the city and state, but I thought some of that info came over with the original request. Anyway, that is the reason why he did not show up the first day. On the second day, which was a Saturday, he no-showed!!!
Posted: 8/05/2013 • Link to this review
My neighbor was getting an estimate to stretch her carpet. I asked the guys if they could give me an estimate as well. They obliged and advised me they could do the work immediately. I was thrilled! My carpet now looks perfect -- they did a wonderful job and were extremely professional. I HIGHLY RECOMMEND!
Posted: 2/08/2013 • Link to this review
I was promised such an outstanding job would be done, Lee was at my house all day, got home and carpet still had some of the same stains he promised he could and would remove/repair. He is a fast talker and over priced. Even made me question his integrity, tried to subtract what he failed to do from initial signed contract, wrote up a new one and promised to return next day at no charge, I didn't fall for that one. I really thought I would like the work, I did like the stretching, but his questionable behaviors and fast talking made me not want to use this company again. For example, told me he couldn't correct issues b/c carpet was still wet. When I refused to pay until corrected, he attempted to start corrections and told me he just said that b/c he had another appt. It was not as good as he promised when he did the estimate. Also, check his addition, he does that fast too!
Posted: 1/27/2013 • Link to this review
Called early in the morning on Saturday, text him a picture of the damaged area, within minutes he called back with a price to fix it which was VERY reasonable!! Came out same day, at the appt time that he said he would, and did an excellent job repairing the carpet my dog messed up!! Will be using them again if I need to!!! Can't even tell there is a repair there and it's great bc I live in an apartment and will not loose my deposit over the damage.
Posted: 1/12/2013 • Link to this review
It was great working with YesSir from the beginning. I inquired online and received a call back immediately. The workmanship was great. We had carpet stretched, small area of carpet installed, and tile replaced. He went above and beyond to make sure the tile looked great and didn't charge us any extra. He even brought left over carpet from a previous job to install in our closet to save us the expense of purchasing it. Very personable and professional.
Posted: 9/03/2012 • Link to this review
I have hired YesSir twice now, and both times they have exceeded my expectations! I have two young children and had a pet so my carpets looked horrible, and my air vents were never taken care of by previous owners. Both the carpets and the air vents look so much better now! I have already recommended them to several people and Facebook! They were even early for the appointment, can't beat that!
Posted: 8/25/2012 • Link to this review
Hire YesSir Services to Stretching my carpet the carpet look like new and they guarranty their work for Life Great work count me a happy customer I have already refer my family and friends. Ermite. L
Posted: 8/22/2012 • Link to this review
The owner of YesSir, Lee, came and did an estimate on the same day I contacted him. He arrived on time and called prior to arrival. He promised quality work and offered a great price. He delivered as promised and I am pleased with the outcome of my carpet repair. The repair entailed damaged carpet around my doorways from our cat. The repair saved me from having to replace the carpets prior to renting out our house.
Posted: 5/11/2012 • Link to this review