After initial contact, still no service (despite 2 contact calls promising same)4 days later. First call was someone who said they weren't sure how to resolve our problem (a virus on a laptop) but we would receive a call from someone who could. Two days later received a call promising service, and we would 'receive a call from a technician'. A day later someone called us from Accounting (!?) who didn't seem familiar with our situation at all. No knowledgeable service contact was ever made, and we finally gave up on this company 5 days after initial contact promising us service. Huge letdown, especially after the reviews we read here, which prompted us to call this company. Forced to look for another company to solve our issue.
Posted: 11/19/2009 • Link to this review
I called around to numerous PC shops about trying to fix my traveldrive (the USB came off and I had a million files that I needed to get back because literally my whole life is on there). Everywhere I called they said they couldn't do it but Your Computer Guy was very efficient with my problem and fixed it with no ease and in a very timely manner. It took no time at all; they were very friendly and extremely efficient. I recommend everyone to go there for there computer problems!
Posted: 2/25/2009 • Link to this review
Your Computer Guy has been the most dependable IT support company we have worked with. They have consistently supported the IT needs of our small business and given us informed and practical choices as we have grown. They answer when we call and have answers to our questions. If you need a reliable, knowledgeable, and customer oriented IT company, you'll find one in Your Computer Guy.
Posted: 11/13/2008 • Link to this review
I would highly recommend Your Computer Guy to any business or individual with IT needs. They are very knowledgeable, easily accessible and wonderful to work with. The quality of their work in addition to their top notch customer service is a rank above the rest!
Posted: 11/10/2008 • Link to this review
I work from home online and needed a computer person right away. I called on a Friday and Dan was at my house 1st thing Monday morning. Can't ask for more than that. He's competent, quick and professional. I highly recommend Your Computer Guy.
Posted: 8/26/2008 • Link to this review
Your Computer Guy has been servicing our small business since 2002. Their prompt and courteous service has always exceeded our expectations. They service all of our computer needs from printers, to our network server. We highly recommend Your Computer Guy for all your business computer needs.
Posted: 3/06/2008 • Link to this review
We have been using Your Computer Guy since 2005. We started with basic IT needs that they met and as we have grown, they have been responsive to our needs and changes (as well as the computer problems that come up now & then!). They take the time to listen, evaluate, and inform us on the different options available for our needs so we can make short term and long term IT and phone decisions and plans. They are dependable, trustworthy, and service oriented and we highly recommend them!
Posted: 5/08/2007 • Last edited: 1/02/2008 • Link to this review
Your Computer Guy is very dependable and wants to make sure the job is done right. There has been many times over the years that we corrected the problem over the phone at all hours of the day and night. We have had several computer people service our computers in the past but none have been as fair or as good as "Your Computer Guy". The owner who runs the company is a computer genius and I wouldn't hesitate recommending him to anyone.
Posted: 10/09/2006 • Last edited: 1/02/2008 • Link to this review
Your Computer Guy Inc. is a great company with excellent customer service. The company has extensive knowledge on all computer needs. If you need help with your computer or computer network then this is the company to call. We have worked with this company on several projects and they have done a great job each time.
Posted: 9/18/2006 • Last edited: 1/02/2008 • Link to this review
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