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Yvonne La Fleur

8131 Hampson Street 
New Orleans, LA 70118
Phone: (504) 866-9666
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Yvonne La Fleur Yvonne La Fleur : Bridal Shops, New Orleans, LA



Reviews
by Bridalhat at Citysearch

Posted on Citysearch on 2/21/2012
Rude Behavior Accurate
I fell across these reviews while searching for ladies' gloves and was reminded of my own personal dreadful experience with Yvonne Lafleur. After I had ordered my bridal hat (and prepaid), I waited three months to be notifed that it was ready for pick up. I finally called and was told that it had been finished for months and that they hadn't notified me because my mother in law had called to say she was wearing it.! My mother in law lives out of town and didn't know anything about my hat. My own mother was terminally ill. In addition, there were snide comments about my ""slick"" hair. Really!? I walked into her store in July in New Orleans. Then, comments were made about my clothes smelling of cigarette smoke. My husband smokes. All in all, there are other milliners in this city that I would shop with before ever returning here. I personally know no one who has had a pleasant shopping experience with Ms. Lafleur. Appalling!
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by Bridalhat at Citysearch

Posted on Citysearch on 2/21/2012
Rude behavior accurate
I fell across these reviews while searching for ladies' gloves and was reminded of my own personal dreadful experience with Yvonne Lafleur. After I had ordered my bridal hat (and prepaid), I waited three months to be notifed that it was ready for pick up. I finally called and was told that it had been finished for months and that they hadn't notified me because my mother in law had called to say she was wearing it.! My mother in law lives out of town and didn't know anything about my hat. My own mother was terminally ill. In addition, there were snide comments about my ""slick"" hair. Really!? I walked into her store in July in New Orleans. Then, comments were made about my clothes smelling of cigarette smoke. My husband smokes. All in all, there are other milliners in this city that I would shop with before ever returning here. I personally know no one who has had a pleasant shopping experience with Ms. Lafleur. Appalling!
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by jcpope712 at Citysearch

Posted on Citysearch on 9/24/2011
Bridal No-Go: Pompous, Disrespectful, Awkward
I joined my friend for a bridal appointment and it was a very uncomfortable experience, probably the most awkward I have felt at a business in my life. She wanted to go there after buying a ball gown with Yvonne earlier this year, so she had glowing reviews and expected the bridal experience to be similar. The way the bridal room is set up is neat, with dresses hanging from the ceiling so you can really see them. We walked around in there for quite some time before a employee helped us. As soon as the sales girls found this out that her mom lives out of town and wouldn't be at the appointment, they were in a rush to get her out of there, assuming that there was no money to be made. She was only allowed 4 gowns because they ""don't really do try-on appointments, especially on Saturdays"" (no one else was in there at the time and there were 2 girls helping us). When she came out in a dress, it was ""absolutely gorgeous on you"", ""soooooo pretty"", ""beeeeeautiful""none of them were as pretty or as nice as the ones she tried on earlier at another local shop appointment. She was scolded for touching the front of a silk dress because they sell the samples. There were repeated comments about ""when your mama comes"". The funny thing about that is, how do you assume that someone will be back if you disrespect them when they come in to look at what you have to offer? Every person in that shop thinks they are better than you, and those two girls definitely made it clear that my friend wasted their precious time. Thank goodness the appointment was rushed and over in 20 minutes because I just wanted to crawl under that Victorian couch and hide. I am also engaged, so they not only lost her business, but could have gained a customer in me as well if they treated us like we deserved to be there. After reading here that her dresses are hacks, I believe it. They are masking poor customer service with a pompous attitude and masking cheap dresses with a ""private label"". They ...
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by ProHaul at Citysearch

Posted on Citysearch on 7/14/2011
Terrible Service and Lack of Moral fiber
Yvonne La Fleur and her staff are very condesending and have a lack of moral fiber when dealing with a problem. \r\rThey shipped my daughter a $1306 wedding dress by UPS and did not put a value to include insurance. Not doing this caused the package to be left outdoors. The wedding dress was damaged by dogs because it required no signature. Not to mention they charged a $30 shipping charge which actually cost $7.13 to ship. To put insurance would have cost an extra $10.31. We would have gladly paid. I would not have even thought they would ship something of that value without it. (I still have the dress and the torn up box.) As a business we ship UPS everyday and insure all expensive packages and they require a signature from the driver and the reciever.\r\rWhen contacted they accused my daughter of lying and refused to even file a claim with UPS. UPS requires the shipper to make the claim. I was assured by UPS that they would have paid if it was insured. Yvonne La Fleur would not even grant us this courtesy. Gordan said he was not going to do anything. (This is when I called, by the way he called me a liar as well.)\r\rYvonne La Fleur and Gordan told me too bad, and to file with my homeowners insurance refusing any type of help. At this point its really not an issue of money. It's their lack of moral character. She may be respected among her elite, however I would suspect not so much among regular everyday people.\r\rIn closing, once they have your money, you are a second rate citizen not worthy of their attention.\r\rI would recomend you find someone else that cares about your business. As a person who runs a small business I can assure you our customers are not treated like they are trailer trash once we have made the sale.\r\rKP Provost\rPro-Drive Outboards, LLC\r
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by Genibibiou at Citysearch

Posted on Citysearch on 6/22/2011
Bringing European stlye and elegance to the Big Easy
I was born and have lived in New Orleans all my life, and never have I found a store with a better selection or friendlier service. The inside of the boutique is beautifully covered with displayed merchandise- hanging silk slips, glittering jewelry, and racks and racks of clothes. All kinds of clothes, too! She's covered the gambit from lingerie to French trousers to stunning evening gowns. I personally enjoy her 'sportswear' (smart casual) department, where I know I can buy cute separates of high quality that will last me years. Her bridal department is a MUST SEE. Secluded in a salon all its own, the opulent, sparkling gowns are hung from the high ceiling so the long trains can be seen. It's truly a bride's fantasy land.Best of all is the attention to detail; every employee there is looking to help you find just what you need. It's really like shopping with your best friend! After chatting for a bit, they will find out what your style is- and pull out clothes that match you perfectly. I am always amazed at the hidden treasures they find in the clothing racks that I had previously passed.Also, alterations are ALWAYS free- any kind of alterations, on anything you buy, be it a satin ball gown or a tweed suit or a brassier. You don't find that anywhere anymore.The St. Charles Avenue streetcar is a block away so getting to Yvonne La Fleur's is easy even for tourists. It's also quite popular to have lunch at the nearby Camilla Grill before or after a wonderful few hours of girly shopping~!
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