Zerorez Atlanta - Atlanta, GA - Carpet & Upholstery Cleaning

Zerorez Atlanta

5 star rating 1596 Reviews

(678) 733-9883(678) 733-9883 View Website »

2625 Piedmont Road NortheastAtlanta, GA 30324

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Description

Zerorez Atlanta - Atlanta, GA - Portrait

Zerorez Atlanta began a little over 11 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.

Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.

Zerorez has patented cleaning technology that has been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to Zerorez.

The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can.. clean like Zerorez. Go green with Zerorez!

Services Include: Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Hardwood Resurfacing, Air Duct Cleaning

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Videos & Photos

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Video (5 videos)

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Photos (19 photos)

  • Zerorez Atlanta - Atlanta, GA - Residential Technicians
  • Zerorez Atlanta - Atlanta, GA - Our Customer Service Reps
  • Zerorez Atlanta - Atlanta, GA - Our Hardwood cleaning guys
  • Zerorez Atlanta - Atlanta, GA - Our Commercial Cleaning Crew
  • Zerorez Atlanta - Atlanta, GA - Our Rug Cleaning Crew
  • Zerorez Atlanta - Atlanta, GA - Zerorez Atlanta
  • Zerorez Atlanta - Atlanta, GA - Our Air Duct Cleaning Crew
  • Zerorez Atlanta - Atlanta, GA - General Manager and Owners, Craig, Patrick, and Steve
  • Zerorez Atlanta - Atlanta, GA - Zerorez Rug Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Tile Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Hardwood Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Hardwoods
  • Zerorez Atlanta - Atlanta, GA - Zerorez Duct Truck
  • Zerorez Atlanta - Atlanta, GA - Zerorez Carpet Cleaning Van
  • Zerorez Atlanta - Atlanta, GA - Zerorez Duct Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Carpet Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Carpet Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Tile Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Upholstery Cleaning


Residential Technicians

Reviews

  • Zerorez Atlanta - Atlanta, GA -  rajrak

    Reviews: 1

    Great service
    rajrak (1 review)
    10/16/2016

    This is a follow up to my previous comments. Zerorez's customer service manager called and and apologized me for missing the appointment and making me wait for couple of hours. They offered a complimentary carpet cleaning and scheduled a visit for last Saturday. The technician showed up on time and did a great job. I will keep using them in the future. Menon

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    Project Details

    Area Suwanee, GA

    Cost $250 - $499

    Date October 2016

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    Zerorez Atlanta replied on 10/17/2016

    Thank you very much for your feedback, it is extremely important to us.
    I greatly apologize if there was any scheduling error.
    We strive for perfection in every facet.
    I would greatly appreciate the opportunity to review this matter.
    I have found your information and will call you shortly to review what information I have gathered. If we do error, we would always welcome the chance to correct it.
    Again my apologies for any errors and thank you for bringing this to my attention.
    Rich - Client Service Manager

  • Zerorez Atlanta - Atlanta, GA -  camdillard42

    Reviews: 1

    Best Tech in the company
    camdillard42 (1 review)
    10/14/2016

    If you want a good job done you request Eric 2.0. He showed up on time got right to work and did an excellent job. If you end up with Eric as your tech consider yourself lucky.

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    Project Details

    Area Dacula, GA

    Cost Less than $250

    Date August 2016

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  • Zerorez Atlanta - Atlanta, GA -  trbkojak

    Reviews: 1

    Great help
    trbkojak (1 review)
    10/07/2016

    My mother had to move for some assistance and we have to sell her home. They got to us quickly and were very efficient. Rugs look and smell like new.

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    Project Details

    Area Decatur, GA

    Cost Less than $250

    Date October 2016

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  • Zerorez Atlanta - Atlanta, GA -  Nookhurt1

    Reviews: 1

    Sean is Mr. Zerorez
    Nookhurt1 (1 review)
    10/07/2016

    The carpet technician was friendly, thorough and very helpful. I was very comfortable with his presence in my home. He offered extra services which I will have done very soon. My carpet looks and smell awesome. Thank you Sean for a job well done. We need more people in the world like you.....Go Cowboys!!!!

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    Project Details

    Carpet cleaned and carpet protection.

    Area Buford, GA

    Cost $250 - $499

    Date October 2016

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  • Zerorez Atlanta - Atlanta, GA -  Atlantag

    Reviews: 1

    Amazing!!
    Atlantag (1 review)
    10/07/2016

    I just purchased a house and thought I was going to have to replace the carpet...it was...bad! The previous owner had pets and young boys...with a "natural" back yard. So I decided I would do the ZeroRez special and live with it till I could afford to replace it. At least it would be clean enough. I was dumbfounded when I came home, it really did look like new! No added on stuff either, just the basic cleaning! The people were very nice too.

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    Project Details

    Cost Less than $250

    Date October 2016

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  • Zerorez Atlanta - Atlanta, GA -  one4joy

    Reviews: 15

    Clean and Happy!
    one4joy (15 reviews)
    10/06/2016

    I used Zerorez for our "new" house pre-move in for the carpets, 3 rugs cleaned, tile & grout cleaning & sealing, and for Air Ducts. Even though the house is 20 years old, it is like brand new thanks to the cleaning they did! There was no left over funky smells and I could walk through the house without my shoes on and feel clean. I will use them again in the future. I recommend Zerorez!

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    Project Details

    Area Acworth, GA

    Cost $1,000 - $2,999

    Date September 2016

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  • Zerorez Atlanta - Atlanta, GA -  PatDox

    Reviews: 1

    So glad I did it!
    PatDox (1 review)
    10/04/2016

    I normally clean my carpets myself but with a party coming up I did not have time and was dreading the effort it would require. I called Zerorez and was easily scheduled. They arrived on time, performed the service quickly and efficiently and left me with sparkling clean carpets. Ernesto and his assistent were very friendly and professional.

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    Project Details

    I had three rooms and a hallway cleaned. I also included the carpet protection option.

    Area Cumming, GA

    Cost Less than $250

    Date October 2016

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  • Zerorez Atlanta - Atlanta, GA -  sdclifton754

    Reviews: 1

    Happy Carpet Throughout
    sdclifton754 (1 review)
    10/02/2016

    First experience with Zerorezatlanta.com was excellent. I'm happy and so are my 7 yr old carpets. I used two other company's and my personal shampooer over the years and they've never looked this bright/clean. I'm very very happy. My technician was knowledgeable, friendly and professional. No aggressive up selling just information. Thank you Zerozrez

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    Project Details

    Zerorezatlanta.com cleaned 5 rooms.and stairs in my 2009 built home.

    Area Fairburn, GA

    Cost $250 - $499

    Date September 2016

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  • Zerorez Atlanta - Atlanta, GA -  RBrusco

    Reviews: 1

    Great Service!
    RBrusco (1 review)
    9/28/2016

    Jessica and Paul from ZeroRez did a fabulous job on our carpets! They were efficient and considerate, and truly listened to exactly what we needed done and the issues which concerned us. Thanks so much!

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    Project Details

    Area Decatur, GA

    Cost $250 - $499

    Date September 2016

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  • Zerorez Atlanta - Atlanta, GA -  CWayne

    Reviews: 3

    My Carpet Looks Like New!
    CWayne (3 reviews)
    9/28/2016

    We've used Zerorez before, and were so pleased the first time, we called them back to clean carpets prior to putting our house on the market. I thought they were already pretty clean, but the Zerorez cleaning really made a difference. I highly recommend Zerorez - they are on time, thorough, efficient and leave you with rugs that are like new!

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    Project Details

    Zerorez cleaned carpets - 4 rooms and the stairway.

    Cost Less than $250

    Date September 2016

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  • Zerorez Atlanta - Atlanta, GA -  Patrick5746

    Reviews: 1

    Patrick Colocino
    Patrick5746 (1 review)
    9/27/2016

    Zerorez did a fantastic job on my carpets. Eric, was outstanding. He explain every thing he was going to do and answer all my questions. The carpet look like new when he was don. I would use Zerorez again.

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  • Zerorez Atlanta - Atlanta, GA -  Tinrich

    Reviews: 1

    It's the people.
    Tinrich (1 review)
    9/26/2016

    Tim has been put in the office but he was the first person to clean my carpet. I thought I might be disappointed cause I requested Tim this time too but they called it a promotion. So Gerven came and I was happy with his work because he worked so smoothly and quickly. So, I asked for him this next time but Roberto was the only available service person and he was really proficient and kept me company too! Apparently I am never disappointed with Zerorez. Oh, and when you call ask for Hollie, Lala, or Tracy. All three are a delight. It's the people.They are All Stars. Why do people still put soap on their carpet?

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    Project Details

    Area Atlanta, GA

    Cost $250 - $499

    Date September 2016

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  • Zerorez Atlanta - Atlanta, GA -  Merebell

    Reviews: 1

    Going back to Stanley Steamer
    Merebell (1 review)
    9/26/2016

    I have used Zerorez 4 times now. The first time they left my carpets looked brand new. The second time it took about a month before the stains came back. The third time was horrible! I have a day care in my home and the babies who crawl on their bellies left here looking like they were playing outside. We had someone come back and the guy who came was shocked himself when he poured the water out. And 2 days ago was the fourth time I used them. The satins are already coming back along with large dirt streaks. Like dirt that was pulled from the carpet but settled at the surface once it dried. The employee's who come out are very friendly. I just hate calling them back out to fix what should have been done right the fist time.

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    Project Details

    Area Smyrna, GA

    Cost Less than $250

    Date September 2016

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    Zerorez Atlanta replied on 9/26/2016

    Thank you very much for your feedback, it is very important to us.
    I'm sorry if we have not been able to meet your expectations on the last service.
    The wicking you mention initially, stains "coming back", usually happens with-in a couple of days. Soaps and detergents will mask stains, thus coming back in about 2-4 weeks.
    When we clean, we do not use soaps rather our Empowered water that has a higher cleaning power than soaps. That is why we are able to extract stains, not just cover them up. We do try to clean the carpets as best as possible on the initial cleaning. That would be a win-win for both of us. However, there may be times where we need to come back one more time. That is why we have a 30 day warranty. On the initial visit, we are not trying to oversaturate the carpets by going over them repeatedly. There are times when it appears the spots are gone because the carpets are damp and uniform and both you and the technician may believe the spots have disappeared.
    I don't profess to be perfect, but we do have a higher chance of removal of stains rather than cover up.
    If you wish, please contact me at 770-242-1313, x 8005, and I would be happy to review this with you.
    Thank you very much again for your feedback.
    Rich - Client Service Manager

  • Zerorez Atlanta - Atlanta, GA -  Myrahj

    Reviews: 1

    Great Results!
    Myrahj (1 review)
    9/24/2016

    I'm so happy that I chose Zerorez! Our carpet looks brand new, the few stains we had are completely gone. The technician was so nice, courteous and really took the time to answer all my questions and explain the process. Everything looks and smells so fresh and clean. I would definitely recommend this company to family, friends and neighbors.

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    Project Details

    Area Newnan, GA

    Cost $250 - $499

    Date September 2016

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  • Zerorez Atlanta - Atlanta, GA -  jpinatl

    Reviews: 1

    Misleading Marketing
    jpinatl (1 review)
    9/22/2016

    Had ducts cleaned on three units. The process is not as it is represented on the website. It states "ZEROREZ® offers a unique and innovative approach to cleaning your entire air duct system. We show you the inside of your air ducts by sending a camera into your air duct system; and then our powerful truck mounted unit delivers the most effective air duct cleaning available by using a rotating brush to scrub your ducts and remove all dust, dirt and debris from your air ducts while simultaneously vacuuming all the unwanted debris and removing it to our truck. This process eliminates the possibility of polluting your home with un-contained debris........We also provide lifetime Electrostatic Filters, which every home should have!" The do not use a camera before and after, nor do they use rotating brushes. They also do not "provide lifetime Electrostatic Filters". I was told I could buy the filters from them but even after showing the technician the website he called in and spoke to a manager who said to tell me "We also provide lifetime Electrostatic Filters" does not mean for free. He said Kroger could say "we will provide you chicken for life" but that wouldn't mean they would do it if I wouldn't pay for it. Misleading at the very least. All of that being said the guys that came out were polite and professional. I am sure they cleaned the ducts as well as anyone else. They are nearly 3x the price of many competitors and they do not provide the 'differences'.

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    Project Details

    Area Cumming, GA

    Cost $1,000 - $2,999

    Date September 2016

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    Zerorez Atlanta replied on 9/23/2016

    Good day, and thank you very much for your feedback. It is extremely important to us. I apologize for any misunderstandings, and if we did not meet your expectations. One of the main misunderstandings is the website you visited. Zerorez is a franchise. I believe the website you visited was www.Zerorez.com. The website for Atlanta is www.zerorezatlanta.com. There you will see the system we utilize here in Atlanta. We do use a camera, and we are looking into upgrading that camera again. We do not use a brush system, rather an air whip line that is just as effective if not more than, and safe for both aluminum or flex lines. We do stand behind our service and if you are not satisfied, we do have a 30 day warranty in which we can come back to try and re-address your concerns. I cannot speak on behalf of the Zerorez in Utah, but can speak on behalf of our office here in Atlanta. Again my apologies for any misunderstandings, and as I stated, if you have any concerns with the cleaning, please contact us at 770-242-1313 and we would be able to schedule a re-visit if you wish. Thank you very much again for your feedback. Rich - Client Service Manager


Business details

Specialized Cleaning

  • Allergen & Dust Removal
  • Flood & Water Clean-Up
  • Pet Stain & Odor
  • Spot Removal

Cleaning Methods

  • Child & Pet Safe
  • Fast Drying
  • Hypo-allergenic
  • Low Moisture
  • No-Residue Cleaning
  • Non-Toxic
  • Truck Mounted System

Carpet & Rug Types

  • Car Carpet
  • Drapery
  • Fine Fabrics
  • Oriental Rugs
  • Stain Resistant Carpet
  • Wool Carpet

Services

  • Carpet & Rug Protection
  • Carpet Repair
  • Commercial Cleaning
  • Estimates
  • General Cleaning
  • Pick Up & Delivery

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award

Payments Accepted

  • Cash Only
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Social

Documents

[JPG] CRI Certification
[JPG] Green Logo
[JPG] Zerorez Logo
[PDF] Billboard
[JPG] Empowered Water

Videos & Photos

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Video (5 videos)

  • 2 2

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  • 2 2

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Photos (19 photos)

  • Zerorez Atlanta - Atlanta, GA - Residential Technicians
  • Zerorez Atlanta - Atlanta, GA - Our Customer Service Reps
  • Zerorez Atlanta - Atlanta, GA - Our Hardwood cleaning guys
  • Zerorez Atlanta - Atlanta, GA - Our Commercial Cleaning Crew
  • Zerorez Atlanta - Atlanta, GA - Our Rug Cleaning Crew
  • Zerorez Atlanta - Atlanta, GA - Zerorez Atlanta
  • Zerorez Atlanta - Atlanta, GA - Our Air Duct Cleaning Crew
  • Zerorez Atlanta - Atlanta, GA - General Manager and Owners, Craig, Patrick, and Steve
  • Zerorez Atlanta - Atlanta, GA - Zerorez Rug Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Tile Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Hardwood Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Hardwoods
  • Zerorez Atlanta - Atlanta, GA - Zerorez Duct Truck
  • Zerorez Atlanta - Atlanta, GA - Zerorez Carpet Cleaning Van
  • Zerorez Atlanta - Atlanta, GA - Zerorez Duct Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Carpet Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Carpet Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Tile Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Upholstery Cleaning


Residential Technicians

Videos

Photos

Zerorez Atlanta
19 photos
Album: Zerorez Atlanta
1 of 19




Residential Technicians