zerorez began a little over 7 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.
zerorez is a pioneer in the cleaning industry. While many companies tout that they have green cleaning, no residue, or superior cleaning systems, few offer proof.
Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and.. cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.
zerorez has patented cleaning technology that has been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to zerorez.
The discount cleaners will offer you incredible deals, but you get what you pay for. All of our employees are top notch and yes, they are our employees not subcontractors. Our employees are uniformed and have clean backgrounds. Our vans are truck mounted with state of the art technology. We do not use portable equipment.
The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can clean like zerorez.
*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award
* By Appointment Only
* 24-Hour Service Available
EPA approved cleaning solution - Empowered Water
Prices were exactly what was quoted online. Additional pet treatment was reasonably priced. Love that my house doesn't smell like chemicals. Aubrey was very polite and professional. Called me 15 mins... before arrival. Arrived at my house well within the given time frame. Definitely plan on using them again. Have already recommended them to family and friends!VIEW MORE »VIEW LESS »
I have used ZeroRez twice in the past. It was always a great experience with punctual, friendly, professional employees. I always appreciated the good work, but I wondered if their pitch of no... residue cleaning was just a gimmick or not. I read up on the internet and found some sites saying that ZR isn't that special with what they do. So, to save a little money, I went with another local, reputable cleaner. This cleaner has great reviews here in Kudzu, and has been in business for a very long time. The carpets are nice and clean, but the difference lies in the cleaning fluid. After the cleaning from the other company, the carpet has a strong odor of cleaning chemicals, and has that "crunchy" feel. Not awful, but there. I now realize that there is a huge difference. Both companies made my floors look awesome, but ZeroRez was able to accomplish this with no strong chemical smell and without hazard to my pets and toddler. I was told straight up by the other company that the chemicals they used were dangerous to my pets. I appreciated their honesty. At the end of the day, I will be returning to ZeroRez for my next cleaning. Now I don't have to wonder if their product is a gimmick or not. It isn't. Even though their prices are a little higher, the results are excellent.VIEW MORE »VIEW LESS »
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I had Zerorez in to clean my carpets and then take a rug out to be cleaned. They did an excellent job. I was impressed by the folks who came to my house. They were professional, friendly, and knowledgeable. They came on time and called prior to arrival which I very much appreciated.
After using others, We tried Zerorez. On time, as quoted, and a great cleaning job. No hard upsell, just a great job by the technician, Anthony. They will be used again.
I was able to get an appointment within the same week I called, and they followed up to confirm and again shortly before they arrived. The technician was in uniform and very professional and friendly. He explained the process and then worked very efficiently finally going over the invoice and explaining how to best care for my carpet. My carpet looks like new, and I like that there is no chemical residue. I will definitely use them again!
We called Zerorez out to clean out our AC duct b/c our dog peed down one. They took it apart blocked off all the areas to get the smell out for us but honestly said that they couldn't guarantee a 100% clean of the flex duct work. They gave me advice to replace it ourselves quickly and never charged us for any of it. I was surprised too since in order to get to all the duct work the guy had to crawl under the crawl space twice and even drive all the way out here. We would definitely use them again and highly recommend them! Great business!
I heard the ads on the radio for the last couple of years and figured we would try it out. I expected that there were loop holes to some of the specials you hear, but no. They were all legit. Professional, efficient and knowledgable technician. Perfectly happy with the service I paid for. More importantly...my Wife is happy with the results, which is all that matters anyways.
Our tech, Nate Johnson, was great. He got here early and got everything set up and cleaned fast. The carpet looks amazing. A perfect service for getting our house baby ready! Will use again!
I have used Zeroes for 10 years and as always they are great. Every 6 months they come to my home with 4 large dogs and clean my carpet. They are excellent from Service to Product. My only complaint is their online scheduling never works and I find this frustrating.
Thank you for your feedback and being a valued customer!! Please give us a call when you have a free moment to discuss the issue that you are having with the online scheduler. We would love to know whats going on so we can pin point the issue and correct it. Rich Brunke-Customer Service Manager- 770-242-1313 x8005
He showed up at the quoted time and was done in an hour. Very professional and nice guy that was able to work it out to where I actually saved money. I paid less than what was quoted for me. Unlike most who try to get the customer to spend more money. I am pleased with the results and would definitely recommend Zerorez to anyone.
While driving thru town, a commercial on wsb 95.5 came on. It was advertising Zerorez. While listening, I remembered one of the things on my honey-do list was to get the carpets cleaned. With all my time being accounted for, I knew this might be a great option for my busy schedule. From the initial phone call to prompt scheduling of the appointment, I felt I received great customer service. The team that came out to clean the carpets were on time courteous and very respectful with my home. The four rooms and two stairwells were spotless and odorless. The carpets looked Amazing!!! My wife was very pleased and so was I. Thank you Zerorez
The only company our property management company will call. Excellent service, prompt and courteous.
I called Zerorex on a Tuesday, got an estimate over the phone, and a technician was at my house the following day to clean my carpets. I had numerous pet stains, which were taken care of with no problem. The technician, Byron, was great to work with. He was extremely professional and explained all of the procedures to me, along with the extras the company offers. Because of the fast service, the great price, quality of service, and great work Byron did, I will call Zerorex again in about 6 months when it is time to clean my carpets again. Thank you so much!!
Exceptional in all aspects, from setting the appointment through the actual carpet cleaning process. The technician was prompt, courteous and very professional. Answered all of our questions and exceeded our expectations. Couldn't be happier!
Friendly and efficient but I couldn't tell any difference in the carpets when the cleaning process was complete.
Thank you for your feedback on your recent cleaning. I am sorry that we did not meet your expectations but we would like the chance to. We do have a 30 day warranty on our services and would love the opportunity to come back out. Please feel free to give us a call at your convenience. Rich Brunke-Customer Service Manager-770-242-1313 x. 8005.
My carpets were cleaned this past week, and I am beyond happy. The gentlemen that arrived (Lamont and Justin) were on time and were extremely polite. The job they did on my carpets was fantastic and I am just over the moon! I would recommend ZeroRez to both my friends and family!
After listening to Zerorez commercials on WSB Radio for years I finally called to see if they could get the dog urine smell out of my carpet. Ken was on time and professional but told me that he felt that the smell was coming from a iron saturated carpet pad instead of the carpet but he would do what he could to get rid of the smell. Unfortunately he was right and the smell returned as soon as the carpet started to dry. I couldn't fault him or the company for that and still am impressed with the results in the rest of the house. The carpet looks so nice I don't want to move the furniture back in and cover it up. Thanks Ken and Zerorez.