With over 20 years of experience, we are a local, family owned and operated business serving Metro Atlanta and much of the North Georgia area. You can be assured by our unblemished A+ rating with the Better Business Bureau, our Quality Pro status with the NPMA, and our nearly 900 five star Kudzu reviews, that pleasing the customer is truly our main goal. In addition we a top rated company on HomeAdvisor.com, and are recognized as a Carrier® Factory Authorized Dealer.
Wouldn't it be great to have one trusted company to call for nearly all of your home service needs? That's exactly what we're striving to become. From replacing an old leaky roof, to ridding your home of termites, to repairing your HVAC system, one of our professionals can help. We offer pest management and termite control, heating, air and electrical services and roofing repair and replacement.
On the.. cutting edge of home inspection technologies, we use FLIR thermal imaging cameras. Infrared allows us to detect termite and moisture problems in a home that other companies using a traditional inspection method may miss. With Zone Home Solutions, you get more, but you don't pay more.
Thank you for taking the time to learn a little about our company. Visit our web site at www.zonehomesolutions.com for more information and please don't hesitate to give us a call for an inspection and a free quote for any of our service offerings.
Zone Home Solutions
Called zone when the heat went out in a rental house of mine. my regular tech was swamped and i was trying to find some one who could come sooner. called Zone and they agreed to come and actually thought their customer service was great. Was told about the 75 service fee . they arrived and replaced the ignitor and quoted me $265 which seemed high for a $10 (yes !! a $10 part !!) have had these replaced before and paid $175 last year . But, when you are desperate they know it !! They sent me the bil land had added another $75 for base fee so almost $350 for a - may I say again- a $10 part !! what a RIP OFF !!! to amke it worse ie is now 4 days later and the heat went off again !! not sure what they did but will sonne have to pay again !! but not to Zone !! BTW, I have owned many rentals for over 30 years so am well aware of a gross rip off person !! They may be at the top of my list now !! Stay away !! am wondering how they got so may stars !!
Area Atlanta, GA
Cost $250 - $499
Date November 2016
Posted: 11/22/2016 • Link to this review
I'm co-owner of Zone Home Solutions and very disturbed by the experience you had with our company. I can't claim that we are always perfect, but when we make a mistake, we own up to it. I spoke with Jason, our HVAC division manager and he was able to determine your account from the information you provided above. During the service call we replaced a flame sensor rather than ignitor and also replaced a dirty filter. You should not have been charged the $75 service on top on the repair. Our technician erred in doing so. As can be seen from our over 800 5 star reviews, your experience with Zone was not a typical one. I hope that you will accept my sincere apology and allow me the opportunity to correct it by offering you a full refund. Please give me or Jason a call at 770-904-5432 or email me back at firstname.lastname@example.org with your mailing address so that I can send out at check. If you have any other questions or concerns, don't hesitate to call or email me. Thanks for reading my response.
This company provides great customer service and they know what they are doing. I have had my old air conditioning and heating system serviced by them and then I used them when purchasing a new one. They always provide prompt and courteous service and I am more than pleased with the new system they installed. The installation was completed in one day and I Love it.
Zone Installed a new Carrier Infinity 17.5 seer system and ran new ducts to bedroom areas in my home.
Area Lawrenceville, GA
Cost $10,000 - $29,999
Date August 2016
Posted: 9/19/2016 • Link to this review
Our 18 year old AC was working hard to cool the house. Zone Home Solutions has taken great care of our pest control needs for twenty years, so we felt confident choosing them for a consult. Rather than pushing for a sale, they told us that the HVAC still had some life in it. We elected to replace it for the sake of efficiency. The entire process, from diagnosis, to installation was a breeze. Literally. Our house is much more comfortable and our daily electric usage has dropped from $17/day to $6/day. Jason, Keith, and the installers were all polite and professional. They've contacted us to follow up and make sure everything was working well. Happy to say, everything is very cool. Couldn't be happier.
Zone inspected the old HVAC system, explained our situation and prognosis and installed new HVAC system.
Area Decatur, GA
Cost $5,000 - $9,999
Date July 2016
Posted: 7/28/2016 • Link to this review
Wayne Scoggins and the rest of the Zone team did a fantastic job on a large front door and siding replacement project at our home in Brookhaven. He was responsive, dependable and attentive to every detail. Unlike virtually every other contractor we have ever used, the result from Zone exceeded are very lofty expectations, both in terms of service quality and delivery. We will use them again on our next home. Go Zone!
Complete front door replacement and siding repair
Area Atlanta, GA
Cost $3,000 - $4,999
Date October 2015
Posted: 5/31/2016 • Link to this review
We have experienced multiple heat and air companies. One bad experience after another. A bunch of parts salesmen. Found something wrong every year. Have used Zone for pest control, for which the are outstanding we found out Zone was doing heat and air. Wow, just as outstanding as the pest control. These guys go far beyond anything we have ever experienced before. They even clean our entire outside unit and coils every year. We are so thankful Zone now does heating and air. If your looking for an ethical and trust worthy company that does a job you would be proud of, give them a chance.
Posted: 4/26/2016 • Link to this review
Thanks Aaron L. for contacting us to schedule our annual termite inspection. You were able to scheduled and conduct the inspection within 24 hours. Who knew Zone also handles wildlife relocation, painting, HVAC, roofing, electrical and so much more. WOW
Area Lawrenceville, GA
Posted: 3/30/2016 • Link to this review
Excellent service, every time! We have used their quarterly pest control for years with excellent service and no problems. We have also had an exclusion done for squirrels in the attic. Most importantly, we had a leak in our roof a couple years ago due to an accidental moving of the flashing during the exclusion. They came out immediately and repaired the roof and replaced all the drywall, carpet in the room and repainted within days. All with excellent service. I never had to call them to hunt them down, they called me! We had another small, slow leak in the same area recently, after 2 years. They, again, came out immediately, re-did the roof adding flashing and have already scheduled to repair the drywall. They are always pleasant, responsive and never hesitant about making a repair. We are in the process of selling our home and I was very stressed. They assured me throughout the process that I need not worry, they would take care of it. And they did! They take pride in their work, hard to find these days!
Posted: 1/28/2016 • Link to this review
They replaced our HVAC and were absolutely awesome! Had some issues and Jason came out on NYE to make it right, no problems since! We also had to replace a shed and I'm pretty sure it will still be there after everything else is gone! They are VERY responsive and will follow-up as many times as needed to get it the way YOU want it. They are flexible and just really good guys. I recommend them to everyone I know!
Posted: 1/13/2016 • Link to this review
Zone comes when they say they will. Do a great job and come back for free if there are problems. Great company. I am comfortable to have their workers in my home.
Posted: 12/31/2015 • Link to this review
Mr.Ben Rivera did a wonderful job of inspecting my home located at Park at the Paper mills subdivision as part fo the yearly inspection job from the company Zone home solutions I recommend them to anyone who needs their services -Caleb
Posted: 8/05/2015 • Link to this review
After my AC went out, I called Zone who was able to send someone the same day, while a previous company we used had several days wait. David arrived early, even calling to make sure it was ok to come early. He quickly identified the problem and fixed it. I inquired about the maintence agreement and he was able to service both my units right then as well. He was very considerate of the fact that I had two young children napping and even left through the downstairs garage so he could lock the door behind him. I really appreciated the excellent customer service I recieved from the moment I called to book the appointment. They also have very reasonable and upfront pricing. I will not hesitate to use this company again and will highly recommend them to my family and friends!
Posted: 6/09/2015 • Link to this review
Purchased a new AC and Furnace from Zone Home Solutions. Pricing is competitive, brand name products, professional staff and fast install. Crew was here on time, very professional, walked me thru setting up my new digital thermostat. They were in and out in about 4 hours--faster than I would have thought for a whole new system. Great company!
Posted: 4/28/2015 • Link to this review
My 10-year old HVAC system was not cooling at all and the compressor was not working. My regular service company was not able to fix the problem, even after sending out their two best technicians. They suggested I purchase a new system at a cost of $5000. Luckily, David (a Zone Home Solutions technician) was doing a repair in my loft complex, and asked to examine my system and give me a second opinion, at no cost to me. He was able to expertly diagnose and fix the problem within an hour, at a very reasonable cost. He was knowledgeable, diligent and very professional. My AC has been working properly ever since. I would strongly recommend Zone Home Solutions for HVAC repairs/service.
Posted: 4/10/2015 • Link to this review
2012, 2013, 2014
Better Business Bureau (A+ rating), Georgia General Contractor Licensee, The Georgia Pest Control Association, a National Pest Management Association Quality Pro and the Certified Pest Control Operators of Georgia. We are also an Angie's List Super Service Award winner, a Home Reports Best Pick and have nearly 900 five star reviews on Kudzu.com
* 24-Hour Service Available
At Zone Pest Solutions, we practice IPM (Integrated Pest Management). IPM strives to minimize chemical exposure to the client and to the environment by putting an emphasis on inspection and identification before treating. The National Pest Management Association considers a company's IPM procedures before awarding its coveted Quality Pro status.