Zone Home Solutions

Phone: (770) 237-3244
Email: Email this business
Website: www.zonehomesolutions.com
Zone Home Solutions Zone Home Solutions : Pest & Animal Control, Lawrenceville, GA



Reviews
Reviews: 5

Posted on 5/26/2012

problems
I have been very satisfied until recently. I have an insect issue that has yet to be resolved, and the response has been that they will find a solution. When I contacted them recently via email regarding this ongoing problem, they never replied. I have been a satisfied customer for many years, but I am going to have to switch companies because Zone can't or won't deal with this issue.
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Reviews: 1

Posted on 5/2/2012

Wonderful Service - Great Results!
We unfortunately learned we had some squirrels residing in our attic and after careful consideration chose Zone Pest solutions to solve our problem. Top notch organization to work with and Chris Coldiron provided exceptional customer service. Chris was very nice, responsive and answered all our questions through the process! I am happy to say our problem is resolved! We would definitely use Zone again and recommend to anyone!
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jaydouglas
Reviews: 26

Posted on 4/24/2012

Zone Home Solutions gets RESULTS
We manage alot of properties in Atlanta.I called Zone over two years ago with what I thought were termites in one of our houses. They came out and told me that they were actually ants with wings. No charge. They went ahead and gave me a bid for preventative treatment. I decided to wait because money was tight. Last month, I really got flying termites. I called Zone back and they actually honored the very old quote. The treatment went great. Very happy with them!
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Reviews: 2

Posted on 4/5/2012

Poor service
Ben Rivera who came to my home for the initial inspection was professional, courteous, informative, and forthright. The service technicians that came to apply the service were the opposite, They were curt, and seemed in a hurry. They did not explain what they would be doing and were very short in responding to my questions. When they were finished applying the chemical they did not volunteer to show me what they had done. They did not clean up or tidy after their work. They left mulch, stones and pieces of brick strewn on the grass and walkway. After they left I spend about 30 minuted removing those stones and bricks and leveling them around the house, leveling uprooted sod, blowing mulch from the lawn and driveway, leveling mulch, and blowing away the concrete dust from they drilling.
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Zone Home Solutions replied on 04-05-2012
Mr. McIntosh, I’m one of the owners of Zone Home Solutions. I left a voicemail for you earlier, but wanted to reach out via Kudzu as well. Although the termite technicians had a very busy day, that is absolutely no excuse to do such a poor job communicating with you and cleaning up after the job. We are THE top rated pest control company on Kudzu and earned it by providing exceptional service. I sincerely apologize that we fell short in your case. I can't claim that we are perfect, but I can assure you that when we aren't, we will assume full responsibility for our failings and do whatever is in our power to make it right. To help compensate you for the time and frustration, I would like to offer a $150 refund. I'll mail it out this morning. Also, I would like to speak with you and get more details so that I can better council my technicians. Please give me a call on my mobile at 404-772-2128 when you get a chance. Please let me know if there is anything else I can do help. Thanks so much for your business and, again, I apologize for letting you down. Sincerely, Trey Scarborough Co-Owner, Zone Home Solutions
Reviews: 15

Posted on 3/27/2012

Great Masonry Work
We recently had to have a driveway repair and some masonry work done--brick pavers and flagstone. Glen was a pleasure to work with--very conscientious and knowledgeable. And Miguel and his crew are not only artisans, but very respectful, thorough and detailed. HIGHLY recommended!
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