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Zumpano Enterprises Inc

(770) 449-3528 www.zumpano.com

6354 Warren DrNorcross, GA 30093 map it »

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Worst Customer Service in Atlanta, 3/14/2013

This company will say anything to get a sale. I purchased 3300 in travertine for a job, they agreed to have it delivered to job site for $315. I asked for it to go at top of driveway when I placed... order and was told no problem, but it was , thier delivery company wanted to leave in the STREET. When I called Michelle(sales rep back) I was told I'd have to pay a restocking fee to let it go back to them, when THEY screwed up. Call this store, you will never get a live person always a VM. The GM Jim Calina PROMISED to work on this and call me back, never happened. I had to call another delivery service, pay another 550 for them to pick up at the first delivery company and get to my job site, very poor customer service, my contractor friends warned me against using this company, now I understand why. For wholesale go to MS Internationl they have service, if you are retail you are better off at Floor and Decor, stay away from these lying crooks.

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baseballgirl

Reviews: 0

Worst Customer Service in Atlanta

This company will say anything to get a sale. I purchased 3300 in travertine for a job, they agreed to have it delivered to job site for $315. I asked for it to go at top of driveway when I placed order and was told no problem, but it was , thier delivery company wanted to leave in the STREET. When I called Michelle(sales rep back) I was told I'd have to pay a restocking fee to let it go back to them, when THEY screwed up. Call this store, you will never get a live person always a VM. The GM Jim Calina PROMISED to work on this and call me back, never happened. I had to call another delivery service, pay another 550 for them to pick up at the first delivery company and get to my job site, very poor customer service, my contractor friends warned me against using this company, now I understand why. For wholesale go to MS Internationl they have service, if you are retail you are better off at Floor and Decor, stay away from these lying crooks.

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