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Called AM/PM to come out and diagnose a leak i was experiencing from my toilet. They charged me a $75 diagnostic fee to flush my toilet and tell me it was the wax ring. I had already replaced the wax... ring twice, prior to calling them. But he insisted this was the problem with out removing the toilet. Long story short, it was not the wax ring it was the flange. It was discovered after having to call another company out to repair the leak. Please do not use this company, straight rip off no refund issued or apology and incompetent !!!!VIEW MORE »VIEW LESS »
We spoke with AM/PM Plumbing prior to the job via phone and quoted a price of $200-$500 for a gas line from the basement to the kitchen island for a gas cooktop. When the appointment was made,... we were scheduled for 10AM. At 10:45AM we called and were told we were not the first appointment, and they would not arrive till noon. The job took much longer than estimated. At the end of the appointment, we were required to sign the invoice however was not given a price. When asked, we were told the office would figure the final cost however as it was 4:30PM and nobody was available. The next day when we did not hear back, we called the office. We were given a price of $700.00. While we advised that this was well over the quote, she told us the materials were over $200.00 alone. When our installer arrived for the cooktop, he advised us that the gas connection was smaller than standard and we had to run to a hardware store to find adaptors for the fittings installed by AM/PM Plumbing. I am very disappointed with the service and pricing by this company. They were late for the appointment and their service personnel were unable to quote a price. If the price was greater than the quote, it should have been their responsibility to advise us before the job was started. The fittings installed were also not a standard size.VIEW MORE »VIEW LESS »
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I purchased a complete house drain maintenance plan as many of our drains were not functioning properly. Gary did a great job repairing all, quickly and affordably. He confirmed the appointment, let me know he was running 15 minutes late, and even did an extra job that I asked him to do, at no additional charge. He was a pleasure to work with and I'd definitely call him again should I have any plumbing needs.
Posted: 3/06/2012 • Last edited: 3/26/2012 • Link to this review
Acme offered a special for plumbing services of two drains for $129.00, half off. Gary arrived on time and did an exceptional job. I was very impressed. He was very knowledgeable and totally addressed our drain issues. I will be a repeat customer. Nice work.
Posted: 11/23/2011 • Last edited: 3/26/2012 • Link to this review