I spoke with Ralph. He called me back, went out and gave me an estimate that was reasonable and was very polite. However, he never followed through with the service. He told me he would be out the next day to cut the lawn and never showed up. I finally called him back and he said he "broke down". He said he would be out within 2 hrs, but I told him to forget it. Whats wrong with picking up the phone to let me know he broke down? If you want my business, you need to follow through with what you promise.
Posted: 9/19/2007 • Last edited: 1/02/2008 • Link to this review