We are a do it your pest control firm, offering a full line of professional pest control and herbicide products. With over 20 years experience our master level entomologist can offer you free advice and technical info on all your pest control needs. We believe our customers and their concerns come first, so we have always offered free advice before and after the sale. We offer FAQ's, information pages and even how to videos, we do everything we can to insure you do the job correctly and.. effectively. Homeowners can save over 80% in pest control services by doing it themselves. "Got Pests? We have the Solutions"VIEW MORE »VIEW LESS »
I had a professional exterminator treat my entire house for ants. He recommended that I order MaxForce Quantum to apply anywhere I saw residual ants, for a couple of weeks after his treatment. So I ordered this product from ePest Solutions Online, through Amazon. The supplier showed it "In Stock" on the Amazon product page. I placed my order on 4/25/2017, expecting to get it within about a week, which is typical for Amazon 3rd Party Supplier orders. It is now 17 days later (May 11) and I still have not received my order, so the follow up ant control treatment could not take place. Before you order anything from this company, go to Amazon and pull them up and read their "Seller Feedback" reviews, which I did not, prior to ordering, and should have. There are quite a few complaints about extremely slow shipping. Bottom line, there are numerous other sellers, for pest control products, both on Amazon and direct, who will be far superior to this lousy company. I demanded a refund from them (after 17 days) and their abrupt response was, "here is your tracking number". I google'd their address and found that this company is obviously a residence, isolated out in the country, and probably someone working alone, out of their home, with a slick website and having to rely on drop shipping from all of their manufacturer resources.
Posted: 5/11/2017 • Link to this review
If you're in to self-inflicted pain, then order from ePestsolutions.com. If you value your time, don't waste it! Saving a few dollars is not worth the frustration and aggravation. I have been purchasing online for many years and I have NEVER experienced anything like this. These people are straight liars! They will tell you that your order has shipped, knowing full well that it hasn't. They will provide fake tracking numbers. They will tell you that an item is in stock when it obviously isn't. Google satellite image this address 24535 Morgan Cemetery Road Cleveland, TX 77328, and you will see that this place is located in the middle of no where. This in and of itself is not a problem as many businesses are totally online, but shouldn't you have great customer service since you totally depend on internet customers? I don't get it. This is the worst business in the history of the internet. Do not let the website fool you, or the fake reviews. Run and don't look back!
Area Dunwoody, GA
Cost $250 - $499
Date May 2016
Posted: 6/21/2016 • Link to this review
I own a pest control company and have ordered from ePest Solutions several times. I had issues with every order. Most of the issues have been with shipping. They advertise 2-5 day shipping times, but that is a total lie. I've had to wait at least two weeks for my orders to arrive and that was after making several phone calls to find out where my order was. The communication from this company also sucks. Needless to say, I will not order from this company again.
All they told me was if the shipment didn't arrive to call them and they would reship it.
Area Cleveland, OH
Cost Less than $250
Date June 2016
Posted: 6/20/2016 • Link to this review
I have used epest Solutions several times. They are always knowledgeable and ship my orders quickly. I recommend them to all my friends and family for great do-it-yourself pest control.
if youre looking to do your pestcontrol yourself this is definitely the place to order from! there is always someone there to answer my questions about what products are the best
I'm an owner of a small pest control business and I ordered quite a bit from this company. Recently there were many issues happening with my orders. From not providing the right quantity to stating order was shipped although product was not even in stock. I expected an order in on a particular day based an email stating it was shipped, but received no communication to the contrary, so I had to call Epestsolutions and they said it was not even in stock. Called and spoke to owner after several calls and an email and she could care less. She gave me reasons why she hadn't responded to my calls or email but but didn't offer a good explanation about the shipping issue until I pressed and further didn't offer to give a discount or do anything to try to save me as a customer until I pressed the issue and the offer was not good. I will not be doing business with this company anymore.
i Place and order on 7-17-13 my order was shipped on 7-18-13 and arrived 8 days later arrived before date stated wonder service and products i found that i could not buy any were else good products and service will order again thanks epestsolutions you'll #1 in my book for pest control
Posted: 8/03/2013 • Last edited: 8/07/2015 • Link to this review
Ordered another product and it worked like champ! super fast shipping and great customer service! Now I can hang out with my family in my backyard with out mosquitoes taking over!
Posted: 7/26/2013 • Last edited: 8/07/2015 • Link to this review
I ordered an item which took 2 weeks to leave the warehouse. No one notified me that it would take this long. When I contacted customer service, "Ricky," was unable to help because he claimed the the item shipped four days after it was ordered and the policy was that they are not responsible for it. UPS showed it was two weeks until it shipped. Ricky was unable to help and I needed the product sooner. I will never use epestsolutions.com again.
Posted: 4/15/2013 • Last edited: 8/07/2015 • Link to this review
I love, love, love this online site! Not only do they have a HUGE selection, they offer free shipping on top of it!! I have never had an issue with their shipping. Everything has always been delivered quickly. Anytime that I have questions or concerns about a product they are always so helpful. I would never do business with any other online pest control company. They know their stuff at epest!
Posted: 2/08/2013 • Last edited: 8/07/2015 • Link to this review
Not real big on writing reviews but in this case I felt like I had to, the quality of service and support was amazing. We order a product and it was going to be delayed a few days, I was called and someone discussed our options, we decided to wait on the product, it was a great price. I was contacted a few days later to let us know it had arrived and would be shipped the same day. Tracking was emailed and everything went smooth sailing! Got a 10% off coupon for next order and I have book marked them for life!
Posted: 2/08/2013 • Last edited: 8/07/2015 • Link to this review
OK, well not so good. It's now been a week and I haven't received my shipment to an adjoining state. They used USPS for a product ordered on a Wednesday, electronic shipping info received by USPS on Friday, and no package the following Thursday. Website would have to get better to SUCK - no tracking orders. Customer service was no help. Called and they said they would find out and call back - nothing in 8 hours. Order somewhere else!!
Posted: 2/07/2013 • Last edited: 8/07/2015 • Link to this review
This company is awesome. I spoke with the company's entomologist because I needed help with a roach problem. I purchased the product she advised and it solved my problem - and I saved money!!!!!!! This will be the company I use from now on.
Posted: 8/27/2012 • Last edited: 7/26/2013 • Link to this review