One of manager there Bob is very customer aware and does his best, but the problem is that the mechanics are very slow, not detail and overbook on jobs. BEWARE there will always be a wait no matter what they do to your car
Posted: 1/05/2010 • Link to this review
Took my '93 Infiniti there this morning at 11:00 for an oil change and brake inspection. They told me the wait is about2 1/2 hours. Fine. I needed it done. I called them at 1:30 and they said it'll be done 'within the hour'. Stopped by at about 2:30. They hadn't started on it yet. They were standing around smoking and talking. As soon as I walked in, they jumped into action. Got a bunch of free tests and estimates, and it only cost $24, but it took half my day.
Posted: 6/10/2008 • Link to this review
I went to their other location on west Bell Road because my air conditioning was running hot. The coupon they had was for $39.95. Picked up my car and it was hot again the next day. They said it needed "further looking into" and that would cost me $500 - that was not what their coupon said. Now my air conditioner is full of the dye they put in there - I had to pay $156 and nothing was ever done. They have a very well, too bad about you then go somewhere else attitude and I would never go back in there again. I was totally ripped off.
Posted: 12/07/2007 • Last edited: 1/02/2008 • Link to this review
* 24-Hour Service Available