As the previous customer we had the same problem with this company. It was obvious from the first phone call, that the owner had no interest in providing the service he offered on Kudzu. He did not show up for the first appointment until I called- he seemed to have forgotten. When he came we offered him more work than the initial sanding and staining of the deck. He quoted a price that we agreed with and said "they" would start the next weekend. We never heard from him either rescheduling or canceling. A deal is only a good deal when someone actually performs the work. Kudzu was wonderful about this situation and refunded the coupon.
Posted: 2/26/2012 • Link to this review
We left a message as soon the deck sand and stain coupon came out, never heard from them I called again before it expired and they said it was still good. Set up a saturday appt which they said was actually for sunday when they did not show up on saturday. They came on sunday and quoted a higher price than the deal because we have bench built into our deck, I also got a quote for the front porch. I called and left a message that we would proceed based on their quote. It has been months and no return call or work done.
Posted: 1/12/2012 • Link to this review
* 24-Hour Service Available