***Must read*** I've seen bad body and paint work done in the past. I've heard,"once your car has been in an accident it will never be the same." I've read the reviews about Autowerks and can't believe a bad experience could happen at this place after seeing what they are capable of. Damage consisting of major structural/mechanical problems restored back to original factory specs. They even stand behind their body/paint work for as long as you own your car! I understand there are some situations that are frustrating and bothersome but that can happen to any shop. Autowerks cares about their quality and being comfortable handing you the keys at the end of the process to the point they would put their own family in your car! They are known to be a little on the expensive side, I feel like quality takes time and money instead of just filling my car full of Bondo. I am not sure why anyone would go anywhere else!
Posted: 12/11/2010 • Link to this review
I was referred to this collision center by a friend of mine who had his mercedes repaired there after being rear ended on the freeway. After seeing the quality of the repairs done to my friend's car, I knew my vehicle would be in good hands. I had no idea just how good until I arrived at the facility. Take any preconceived idea you have regarding a collision center and throw it out the window. This place is state of the art (and huge!) From the moment I arrived to drop the car off, I was greeted promptly, paper work completed, and rental vehicle waiting for me. I was given a tour by the owner himself thru the shop where each step of the repair process was explained. This collision center is known for the repair of higher end vehicles but I saw Hondas, Toyotas, VW's etc there as well, all being treated to the same quality and attention a BMW/Mercedes/Porsche/Lexus/Ferrari etc would experience. Needless to say, when I got my car back, I could not tell that any damage had ever happened. I highly recommend Philip Thearle's to anyone who has had the misfortune of being in an auto accident. You will not be disappointed.
Posted: 1/30/2008 • Link to this review