Renters Beware!!!! Renting from this company was the worst experience ever!!! Unresponsive, unprofessional, and hard to reach, but diligent about collecting rent and will charge a late fee on day 2!! Will start eviction proceedings day 5!!! This company IS NOT tenant friendly and I'm mad I can't give ZERO stars!!!
Area Decatur, GA
Cost $1,000 - $2,999
Date February 2017
Posted: 3/03/2017 • Link to this review
Before I signed a contract with them the response time and follow up was great. They were very professional. Once they had my signature and my money.... not so much. In fact, no response. No Follow up.
Posted: 9/24/2014 • Link to this review
Do not rent from this group. Quite possibly the biggest mistake of my life! No one ever responds to maintenance request. No one ever answers the phone or responds to emails. Once you move in, you are pretty much on your own if you have a problem. Had a house fire, I had to put out with a fire extinguisher, 4 months later nothing, no repairs, no follow up, nothing. I had to repair the damage as well as have the washing machine repaired out of pocket. They don't even have an actual location. The address listed on their website is fake. It belongs to another business. If by chance, you do get someone on the phone, they are rude, and uncompassionate to the fact you have been without a washing machine, scorched walls and floor, and no power to 1/3 of the home for weeks. All they will say is they will have to follow up with someone else and get back to you, and you will never hear from them again. RUN!! Don't sign that lease!!!
Posted: 3/04/2014 • Link to this review
I highly recommend Ritan Property Group for all property management needs. They were strong advocates for me as a homeowner and they worked tirelessly to protect my rights and ensured that I was not taken advantage of. I was impressed with their unwavering professionalism and expertise and I could rest assured that their first priority was me, the homeowner. I am glad I chose Ritan Property Group! ---Tamra H.
Posted: 12/20/2012 • Last edited: 12/27/2012 • Link to this review
DO NOT RENT FROM THIS COMPANY!! They purposely lie about when they receive rent and charge your account late fees and refuse to communicate when you call them. STAY AWAY AT ALL COST!! N
Posted: 12/05/2012 • Link to this review
I wanted to thank Andy and the Ritan Property Group for great services, professionalism and friendship provided during the past two years in managing my property. Andy and his staff kept me informed on a regular basis and looked at after my best interest. Most importantly, I received regular payments on time and without delays. I never had any problems and I am so thankful for everything they do. Thank you all! Great job!
Posted: 8/09/2012 • Link to this review
Do not, & I mean do NOT do business with Ritan Property group! I am a soon-to-be Georgia Tech graduate who just had an awful experience with this company! I found one of their listings, saw it, applied, and had the worst experience. Four days after being told that my application had been accepted and the apartment was mine, I was informed that I did not get the apartment because my mother did not complete her own application as a cosigner, even though she did & paid an extra $50 application fee for it!!! They ended up saying they gave the apartment to another applicant because he didn't need a cosigner. These are the most disrespectful, unethical, and unprofessional people that I have ever unfortunately come into contact with. I discourage everyone from even looking at one of their properties. They will find a way to scam you for money! Not too good for a business owned by a MINISTER!
Posted: 4/10/2012 • Link to this review
We leased a house for 2 years through Ritan Property Group, and it was a very positive experience. They are responsive, professional and easy to work with. I'd highly recommend them to anyone looking for a home !
Posted: 12/15/2011 • Link to this review
I got the run-around for over 48 hrs on a property I was very interested in. Apparently the office is just that unorganized that between the FOUR different people I dealt with, not one of them could give me the same answer as another one. I was traveling from FL to see the listing in Atlanta and wasted 4 hrs on the road and probably $60 in gas. Will never consider this group again.
Posted: 9/01/2011 • Link to this review
* By Appointment Only
* 24-Hour Service Available