This facility lacks the ADA requirements necessary to care for people with disabilities. The management lacks education and compassion. Inmates receive better treatment and attention than clients admitted to Sundance Hospital. Please do not waste your time if you have a physically disabled family member who is seeking treatment and guidance.
Date August 2016
Posted: 8/16/2016 • Link to this review
Poor management i took my 16 daughter here not only is this her 5 inpatient in 2 years they dont listen they zombified my child an released her in less then a week of her trying to kill her self thet deciced that they were going to release my child with a family session to discuss my child's care they took it upon themselves to discharge my child on there own discretion. Do not a repeat do not take your child here unless you dont care about your child take them someplace else
Posted: 11/10/2015 • Link to this review
I admitted myself voluntarily on the advice of a counselor,just to check that my meds were right. I was dealing with a lot of grief issues. I was told in no uncertain terms that I could leave at any time. In the entire time there, I literally saw the psychiatrist for a total of 8 min. My meds were not changed to anything new and yet he said I'd be there for 7-10 days. "Therapy" consisted of playing pictionary or being asked "if you could be any kind of animal, what would it be?". There was no counseling as had been promised. Instead, patients literally sit ALL day. Not one person asked what was happening in my life to bring me there. I was locked in and would still be there if I had not signed an AMA (to leave against medical advice). Even after signing that, they intended to keep me another 3-4 days. It took my husband tirelessly talking to everyone in that building to get me out of that "jail". It was a horrific experience that served nothing but to delay the healing I was seeking for my grief. I am considering legal action and will be reporting this to every applicable agency. I do want to say that there were 2 nurses, Juliette and Tonya, who were very,very kind.
Posted: 5/11/2015 • Link to this review
I went in for alcohol withdrawal and came out with it. I received group therapy but no individual therapy. Counselors are out of reach and doctors nowhere to be found. I am so disappointed at our mental health system. Sundance needs to be audited for its ineffectiveness and unprofessional inattendance and conduct of counselors. This place is unsafe for women. The only good thing is that there is enough parking for visitors. Avoid Sundance until is shapes up its management.
Posted: 3/20/2015 • Link to this review
They gave me my hope back. I was ready to be done with life before I came here and I feel so much better now. Without this place I can't say that I would still be alive. The best part was that they did not stop caring once I left... they made sure I would have the care I needed even after discharge.
Posted: 10/08/2014 • Link to this review
I came to Sundance after having severe suicidal thoughts. At first I was nervous and afraid but I quickly started to feel more welcomed and at peace. The different types of groups were very helpful and the nurses and techs were always accessible to me. I can honestly say I am feeling much more hopeful about my life after going here.
Posted: 9/28/2014 • Link to this review
I had a great experience at this facility. It was very clean and the food was good. The nurses were quick to respond to me and the techs were very involved. The group therapy really helped turn my attitude about mental health around. If you are needing help getting back on your feet and into the right mindset this is a great place to go.
Posted: 9/24/2014 • Link to this review
Sundance has a lot of great things about it. Once I got there I felt like I could finally breathe again after dealing with anxiety for a really long time. The nurse Chris was really great. I would recommend this place to anyone wanting to feel better
Posted: 9/22/2014 • Link to this review
Rebekah Bryant from Sundance came to present to the students in my school about Self Harm. This is a free service that Sundance provides for the schools in our community and it was fabulous! You can tell Sundance really cares about the children in our schools so much that they would send someone out to help educate our kids on mental health issues. This presentation should be done in every school.
Posted: 9/18/2014 • Link to this review
The care that I received at sundance was excellent. The therapists spent as much time with me as I needed and seemed to really care about me getting better. The staff was attentive and the food was really good.
Posted: 8/27/2014 • Last edited: 9/18/2014 • Link to this review
I am very grateful that I was referred to Sundance. I suffer from anxiety and depression and after just a few days at Sundance inpatient I began to feel so much better. I do not know what I would have done if I hadn't gone here.
Posted: 8/16/2014 • Last edited: 9/18/2014 • Link to this review
The service is really great and the treatment is very helpful. I felt comfortable and safe. I would definitely recommend this facility to others needing mental health help.
Posted: 7/30/2014 • Last edited: 9/18/2014 • Link to this review
We were referred to this place by an intern counselor(our first visit with this counselor) who had never even been to the facility for a simple evaluation. The intake person asked questions to my teen that they would have deemed anyone who answered truthfully to be deemed immediately in need of their "care." What they don't tell you is that the punishment for answering their questions such as answering "yes" to have you ever thought about death is that they will bully you into signing "Voluntary Release" papers. The intake person, who would never give us her last name or title, told me that if I did not sign the papers voluntarily that the police would take me away in cuffs and that my teen would be admitted involuntarily for 8-10 days. I was in shock and so was my kid, who had not once talked about killing herself or harming others. WE SIMPLY WENT THERE FOR A MEDICAL EVALUATION AND THEY LOCKED HER UP AND STRIPPED ME OF MY PARENTAL RIGHTS. I am a very loving and attentive mother and my teen has always been in a loving and caring environment and my child was now being put into a place that was dangerous and uncaring against our will. They failed to give my kid the right dosage and timing of medication and put my teen at serious risk.
Posted: 6/29/2014 • Link to this review
My wife was in this facility for two days before requesting discharge. She was given a bed that someone had urinated in and the orderlies refused to clean it up. When she got out she discovered that someone had stolen over $300 from her wallet that had been taken from her and put in a "secure" location.
Posted: 4/04/2014 • Last edited: 4/05/2014 • Link to this review
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