Pro Carpet

"We just had Juan from Pro Carpet come out and do a much over-due cleaning of our carpets. What an impressive guy!! He spent time with me helping me decide exactly which service was right for our..." more »

by mparks45 - Posted 11/11/2009

"Today I used Pro Carpet today to have both my carpets and my air ducts cleaned. He showed up promptly at 9 in a Pro Carpet van. He taught me quite a bit about the process he used. I was impressed..." more »

by sfranke - Posted 11/07/2009

Pro Carpet is the leading discount carpet cleaner in the Metro-Atl area. Pro Carpet was founded in 1993 by Gregory Cole with just 3 trucks. We are often asked about how we began: After years in the industry, Mr. Cole found a huge need in the Atlanta...  more »

Pro Carpet is the leading discount carpet cleaner in the Metro-Atl area. Pro Carpet was founded in 1993 by Gregory Cole with just 3 trucks. We are often asked about how we began: After years in the industry, Mr. Cole found a huge need in the Atlanta market for reasonably priced carpet cleaning. He couldn't believe that people were paying $400-$700 to have 5-7 rooms cleaned! He knew that if managed right, consumers could get even the dirtiest carpets clean for much less than the franchise and mom & pop companies ever could. Lower Prices + Professional Carpet Cleaning = lifetime customers.
Out of that principle: our company was born! SIXTEEN years later we are still here and run 35-40 trucks every day.
Our philosophy is simple: Cafeteria style pricing. Customers only pay for the services they need. Our packages don't include pretreatment for heavily soiled areas while our competitors charge you for it whether you need it or not. Even with that added in, our services are a fraction of what others charge. We back it up with a satisfaction guarantee: If you followed our recommendations and you are not completely satisfied: WE WILL RECLEAN the areas you are not satisfied with.

Many people ask us why they should choose ProCarpet over someone else. The answer is always the same: MONEY! Our prices are competitive and our service is consistent. The fact we have won the Consumers Choice Award 8 out of 10 years says a lot about our company. The fact that we didn?t win it for 2 years and then worked our tails off to get it back says even more. We have held it ever since! We strive to be the best and keep you a customer for life.

We are often asked why we occasionally get complaints on Kudzu and the BBB. The answer is simple: We service between 30,000 -35,000 clients every year. Regretably, We average about 6-7 complaints as year. The good news is: The percentage point is so low my calculator keeps locking up. We do our best, but as we all know it is impossible to satisfy everyone all the time. Our BBB rating remain an A+ rating BECAUSE we respond to and correct EVERY SINGLE complaint. Happy customers = repeat customers!

So, we humbly ask that you choose Pro Carpet as your carpet cleaning service. Visit our website at callprocarpet.com and select a discount coupon. You can also schedule online if you?d like. Thanks in advance for your business!
THANK YOU FOR CHOOSING US AS THE 2009 CONSUMER CHOICE WINNER!