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Excel Carpet

4401 Chamblee Dunwoody RoadAtlanta, GA 30341
Phone: (770) 451-5900
Email: Email this business

Web Link www.excelcarpet.com




Reviews   1 to 10 of 64
Reviews: 15

Posted on 6/4/2009
A good flooring company
Excel Carpet is a good flooring company. Josh was friendly and knowledgeable. The showroom in Chamblee is packed with flooring samples so you're sure to find what you want. We selected a beautiful Mohawk laminate for our kitchen. As for installation, the only problem was delivering the laminate. Excel Carpet made no prior arrangements with me so I thought that the installers, Shawn and Junior, would just bring it with them. Instead Billy called me the day before and asked if her delivery guy could deliver the laminate that afternoon. I had to make last minute arrangements to make sure someone could be at home to let the delivery man in. Also, the instructions say the laminate has to be on-site at least 48 hours prior to installation. The product was not in my house even 24 hours prior to installation. In any event, the installers did a good job and I am satisfied.
Overall
4 star rating

Quality 4 star rating
Service 4 star rating
Value 4 star rating

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Reviews: 9

Posted on 5/9/2009
Great local carpet store
I have worked with a number of stores (some are local and others have TV jingles) for laminate and carpet for various homes. These guys were by far the most professional, courteous and well priced. Our experience from the in house quote to the show room visit to the installation were all top-notch.

Josh went out of the way to be flexible to our schedule, found a carpet that met our needs and beat a competitor price.

Go ahead and shop around and then plan on buying from Excel Carpet.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 4

Posted on 4/28/2009
Definitely the best around!
We looked everywhere... the typical overpriced places like Lowes and Home Depot, all of the other local spots, and even craigslist. Excel was hands down the best. They ordered us several sets of sample carpet no questions asked. They came out to our house and were very nice and professional. Their customer service is great. On top of all of this... their installers were amazingly good. I've never seen such a good carpet install job. We are VERY pleased. Look no further... Excel is our go to carpet company from here on out.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 5

Posted on 4/24/2009
Very Satisfied Customer
I had a room of new carpeting installed recently and was pleased with Excel's professionalism and customer service. For the same price as the big box stores' lesser quality carpet, I was able to get Stainmaster with Excel. Now, I am going to replace every carpet in my house with Excel, which speaks highly of my satisfaction. Josh was a pleasure to work with.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 4/5/2009
Excellent Customer Service
I would highly recommend this company. The customer service is excellent. They call after appointments and after installation to assure you are completely satisfied.
Russ was great to work with. Thanks
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 8

Posted on 4/3/2009
Great Job!
Russ Smith was a pleasure to work with. He answered my questions and provided samples to suit my needs. He was on time for our appointment to measure my house and worked hard to accommodate my request to have the carpet installed by my target date. Ceasar and his crew were assigned to install my carpet. They were professional, worked hard and did a good job on the install. Thanks Excel Carpet for the great job!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 3

Posted on 2/20/2009
Long Overdue Praise - Best Around!
Excel did 2 small projects for me about a year ago. Their prices were the best around, but just as importantly, the quality of their work is really top notch. Everyone I have had contact with at Excel really goes the extra mile to make sure that you are totally satisified and that working with them is as easy and pleasant as possible. They are friendly, professional and a class act.I contacted them today to see if they could do a tile bathroom floor for me even though I already have the tile and Russell remembered exactly who I was and what they had done for me and said that it was no problem if I already had the tile. Excel is the only place I know where I don't have to get other quotes to compare prices and that I know will do a great job all around. They can also get your job done surprisingly quickly - usually within a week or so. I can't say enough good things about these folks and the quality of their work. None better!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 1/19/2009
Wonderful Service
We had Excel carpets install our carpets. The service from beginning to end was wonderful. And, the installers spoke English, so we could understand what was being said and ask questions.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 12/22/2008
I'd recommend them to my friends
Very professional and curteous. Got exactly what I wanted for a great price. Russ was a no pressure laid back salesman and I felt totally comfortable. The installers were also great. I would highly recommend them to any of my friends.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 3

Posted on 10/29/2008
Professional and Friendly
I had my old and new houses carpeted at different times this year and both were very well done. I dealt with Russ for both and he appears to be a stand-up guy who follow throughs on what he promises. Both crews were on time and very professional. One of the guys showed me their prep work (cleanup, tack strips, etc.) before laying the new carpet. It was clear he took pride in his work and proud of the results. And it was a huge improvement upon what was there before.

Anyway, I had a great experience with this company and recommend them.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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