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Maintenance Free Windows

2180 Satellite Boulevard , Suite 400 
Duluth, GA 30097
Phone: (770) 535-7474
Fax: (888) 273-4941
Email: Email this business
Website: www.maintenancefree.com



Reviews
Reviews: 2

Posted on 11/16/2009

Good Job
They replaced 6 windows at my home in Marietta. They look nice and function properly. I hope to save money on my energy bill! I recommend them.
Overall
5 star rating

Quality 5 star rating
Service 4 star rating
Value 5 star rating

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Reviews: 2

Posted on 11/10/2009

All I asked for....
Start to finish servicefrom my first call to Greg Cassidy for an estimate to the installation by Cabral and Eros was oustanding! I do my homework, more so than most, and when my wife and I decided to get windows the process started. Several companies later, we decided on Greg and crew. I advised Greg of some upfront concerns I had. These concerns were passed on to Cabral where they were followed through on. When job was complete, NOTHING Greg said up front was missed. I am picky about clean up. I did not want to know they were there. Guess what? Cabral and crew made this true! Excellent value, excellent service, excellent installation. Greg, you need to be proud!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 2

Posted on 11/3/2009

outstanding value - orderly, great craftsmanship
Greg replaced 32 windows for us in 2008 - All sill look like new. Heat & AC bills went down greatly!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 9/20/2009

Superb Service
We recently installed 34 custom colored windows. We feel like we got a great deal. Our salesperson Rick, was knowledgeable and didn't pressure us. The crew was on time, very courteous and respectful of our home. Everything was cleaned up. The new windows make our home look like new. We haven't see our first utility bill yet, but the house feels some much more comfortable and quiet! We are very satisfied. We highly recommend this company!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 9/12/2009

Superb Product and Service
We live in Tennessee and recently bought a home in Alpharetta which required new windows. We needed a company that was willing to work with us remotely because we have not yet moved. Rick, our salesperson was extremely competent and honest and worked with us to make sure we were happy. The crew was professional, thorough and neat with everything being cleaned up perfectly. Greg kept us informed and followed through on everything we agreed to. I’ve worked with many contractors in Georgia and these people are top notch. I don’t normally give reviews, but I am very pleased with this experience and would definitely use this company again as well as recommend it to others.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 19

Posted on 9/11/2009

No show...
We had an appointment with Greg for an estimate, however we ended up waiting all day for him to show up. He never returned our calls with an explanation or to reschedule. We have 25 windows to replace and our checkbook was open. I have never understood this way of doing business. I went ahead and gave the company some average stars because they may do good work we just never found out.
Overall
2 star rating

Quality 3 star rating
Service 1 star rating
Value 3 star rating

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Maintenance Free Windows replied on 09-14-2009
Business is good, but not that good to simply NO SHOW on a homeowner ready to buy windows! That doesn’t make business sense. We simply don’t operate our business that way. If a salesperson is running late or can’t make it (things do happen), WE ALWAYS CALL. We have found people to be very understanding and accommodating. We respond the same way when customers are running late or need to reschedule. We apologize for what appears to be an honest mistake/miscommunication. We can’t tell who this potential customer is with only a Kudzu logon name or we would call them today. If the homeowner reads our response, PLEASE call the office at 770-535-7400. We will do whatever it takes to make this right.
Reviews: 1

Posted on 8/27/2009

Excellent
We are very happy with the value of our new windows, the professionalism of the entire team, and the quality of the service provided. Clear Choice windows meet the criteria for the tax credit, and they also have competitive prices.
Greg answered all of our questions and followed up in a timely manner, the installation team was punctual, knowledgeable, courteous and dedicated, they did a great job and cleaned everything before they left. It was exactly as Greg had promised: "you won't know we were here, except that you'll have new windows".
Great job!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 3

Posted on 7/25/2009

Customer satisfaction, job 1
With the governments 30% tax credit, it was finally the right time to replace my old inefficient windows and storms. Greg has windows meeting the governments requirements and at a better price than the others is received quotes from. I had more than my share of quality issues, but Greg remained dedicated and tenacious resolving these to my satisfaction in a timely manner. I've worked with many contractors over the years and Greg was superb in his efforts to make me happy. Great service and in my opinion, the best value in town.
Overall
5 star rating

Quality 4 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 3

Posted on 7/17/2009

Great Windows Great Price Great Quality
Greg came out to our house twice to talk to use about new windows. He was honest and told us exactly what type of window we needed for each room. He put the quote in writing and had every detail of what needed to be done before and after the install. His pricing was also the best out of the 3 quotes we received. Greg kept us informed on when our windows would be installed. On the day of installation his crew, which did an excellent job, was on time, curteous and easy to work with. When the crew was done with the job they cleaned up the work area and took all the old windows and parts with them. Once again, thank you for the new beautiful, energy effecient windows!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 9

Posted on 7/9/2009

Must use Service
Greg is the greatest salesman on the planet. He actually gave us everything we signed for and the work was completed as promised.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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