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Cool Masters Air Conditioning & Heating

Phone: (678) 799-7999
Email: Email this business

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Reviews   1 to 10 of 145 « Prev  1  2  3  4  5  Next » 
Reviews: 1


Posted on 12/1/2008
Came out Thanksgiving Morning
Kimberly and Jonathon were prompt and professional. Cool Master knew we were in a bind and fixed our unit on Thanksgiving morning. Jan and I highly recommend Cool Master for their heating and AC needs.
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Cool Masters Air Conditioning & Heating replied on 12-04-2008
I would personally like to thank you as well as all of our valued previous customers for their review of our company. The reviews placed by our customers are valuble to us in so many ways. They help us improve our customer service as well as give us the passion to continue providing the best service possible. Once again, I thank each and every one of you for your time and your patronage as we look forward to another successful year at Cool Masters, Inc. --Jonathan, Kimberly, Brian, Kevin, Ginger and Emma.
Reviews: 14


Posted on 11/11/2008
Great Service and Reasonable prices
I had a furnace go out in my rental and these guys came out on a Sunday(at no charge) to diagnose it. The technician was very knowledgeable and gave me a quote. They gave me a fair price and started on it the next day. I'm happy with their work and their customer service is top notch. There may be a few companies cheaper, but these guys are reliable and trustworthy. Definitely on my short-list of home service companies.
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Reviews: 3


Posted on 11/3/2008
Simply the best
Cool Masters service was on time, professional, informative and fair priced. I highly recommend them and trust their work. Jonathan was extremely nice and polite !!
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Reviews: 1


Posted on 11/2/2008
Great Customer Service / Great Prices
In today's world, it's tough to find someone you can trust. Coolmasters is one of those companies that you can count on to continously give great service and great prices. I have use them for over 2 years and recommend them to all of my friends and family. They will answer all of your questions and make sure that you understand what the HVAC issues are and what the best and most economical solutions are! I wouldn't trust anyone else with my HVAC work! It's a shame that they don't do plumbing, roofing and anything else that needs to be done to my house. They are the best!
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Reviews: 2


Posted on 10/14/2008
Great Service
I was very pleased with the service I received. The serviceman "Harold" was very knowledgable, courteous and professional. I would definitely request their service again should I need to.
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Reviews: 1


Posted on 10/8/2008
knowledgeable & affordable
Cool Master installed a new Dual Fuel HVAC system and a new water heater. They matched and beat the prices offered by the other companies. I was extremely impressed with the owner's (Jonathan) knowledge and his professionalism. He was concerned not only with providing us with a quality system but in helping us save money per month on our utility bills. I would recommend Cool Master to anyone looking for a new system. The service was exceptional and the price unbeatable.
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Reviews: 1


Posted on 9/30/2008
Excellent Service
Our air conditioning failed one evening and we emailed Cool Masters with our problem. Jonathan called us the next morning came out and fixed the problem a few hours later. He was very thorough and explained in detail the problem and how he was going to resolve the issue. He was very professional and personable. I highly recommend Cool Masters.
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Reviews: 4


Posted on 9/25/2008
Professional HVAC
We have had HVAC issues in the past. This time I decided to put my trust in Kudzu.com and their reviews. Thank you Cool Masters, Kudzu and reviewers, you didn't let me down. We are thrilled with our service.
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Reviews: 4


Posted on 9/20/2008
The ONLY one to call!
Jonathan and his crew are amazing. He took the time to explain the problem in detail and then gave us several options on how to correct it. It was great having him give us some less expensive ways to go rather than just saying "you must get a new AC unit." Also, the response time was incredibly fast. Very professional, knowledgable, and thorough. We've worked with other HVAC companies, but now that we've found Jonathan we'll never call anyone else. HIGHLY RECOMMENDED!
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Reviews: 1


Posted on 9/13/2008
Good fast service
I had to get my Air Handler replaced and shopped around for multiple quotes. I settled on Cool Masters because of their 5 year parts and labour warranty compared to the closest contender who was 2 year labour 5 year parts. The two lowest quotes were very close to each other so it basically came down to the service length, reviews, and general good feeling of the company. Cool Masters was easy to deal with and Jonathan even went so far as to drive to Alabama to pick up a Handler that would fit in my small attic opening after a failed first install. The air handler they originally sent was too large to fit in my opening but this was no fault of Cool Masters as I didn't think to give dimensions of the opening when I set the order up initially. The installer was easy to work with, helped me troubleshoot some problems I was having with my thermostats, and did an excellent install with quality service. I look forward to doing business with them in the future.
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