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Overview Map Reviews (16)

Sandy Springs Toyota

6475 Roswell Rd.Atlanta, GA 30328
Phone: (404) 256-3392

Web Link sandyspringstoyota.com




Reviews   1 to 10 of 16
Reviews: 1

Posted on 11/10/2008
Surprisingly Great Experience
I just bought my new Sienna XLE from Sandy Springs Toyota and can't speak highly enough of the transaction. The best part was Don Ramsmayer who is in charge of the internet sales. Not a car salesman, but an engineer by education, he can inform without the slimy pressure so common at car dealers. I also have to say I got a GREAT deal. This was primarily based on a mistake in their advertising so I know not everyone would do as well. However, they honored their mistake without too much drama even when it cost them to lose money on the deal and I really respect that. It's a tough economy so don't waste your time and money in the wrong place. Please payback these guys for doing right by me and my family by bringing them your business. You won't be sorry.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 9/22/2008
great experience
i do not like shopping for cars but sandy springs toyota made my buying experience very easy and hassel free i would recomend them to anybody
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 2

Posted on 9/22/2008
body shop
they made my car look brand new again and finished the work 4 days early. i thought my car was ruined until they repaired the damage
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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JayEasy
Reviews: 177

Posted on 6/4/2008
Highly Recommend
I've bought 3 cars from Sandy Springs Toyota and have been pleased with all aspects of the process.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 6

Posted on 11/2/2007
We got a great deal there
We bought a new 4 Runner there in 2004, although we had to walk out of the negotiations like 3 or 4 times, we ended up with a great deal on our 4 Runner. Way below what we could get at other Toyota dealerships. We walked in there at 5:30 pm on a weekday and left around 10:30 pm, but it was worth it. Love the car and we didn't have too many issues with the dealership either.

I have never had my cars serviced at this dealership, so I can't speak to that.
Overall
4 star rating

Quality 5 star rating
Service 3 star rating
Value 5 star rating

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Reviews: 19

Posted on 10/18/2007
Pushy Service
I recently had my oil changed at Sandy Springs Toyota and while they did change my oil in record time, they were very pushy and tried to convince me to get "repairs" and service my truck did not need. Use them for oil changes, but be wary of thier recommendations.
Overall
3 star rating

Quality 3 star rating
Service 2 star rating
Value 2 star rating

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Reviews: 9

Posted on 10/8/2007
Almost got ripped off by the Service Dept
Two separate times the service dept. tried ripping me off. Back in July, I brought in my Toyota Sienna for a problem with my A/C. The service mgr told me my break pads were down to 5% and I should spend $500 to have them fixed that day. This was not true as my breaks were at 40%.

In September, I brought it in for an oil leak. They told me it was leaking in 3 places and it would cost $1,500. I brought it to our local Goodyear, and they fixed the leak for $300. It was only the oil pan and stripped oil plug.
Overall
1 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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bbsreader

Posted on Citysearch on 1/15/2009
Worst after sale service. Hang up my call twice
Stay away from this dealer. Very bad attitude once you sign your name.
Played nice in "good guy, bad guy" trick when trying to make the deal, all but turned to the "bad guy" once I agreed to buy. Transfered my call to nowhere or even hung it up twice.
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

newcarbuyer

Posted on Citysearch on 9/1/2008
Bad experience, push and lie from sales person and sales manager
Last Sat. I had a bad experience in Sandy Springs Toyota. The sales person, whose name sounds "wade", makes me disappointed.

We came to Sandy Springs Toyota to look for a new car. The sales person brought us to the car garage, pick one car for us, and let us drive it to the front door. Then, we followed him to the lobby. We had little communication. He started doing paper work. We had no idea about what he was doing until he asked for my SSN. I stopped him and inquired the price. He said he would not waste the time on negotiating the price of this car. I did not believe he had the front to have those words, especially when his manager stood beside him. He also stated that the dealer would loose $1414 after sold this car. I will never believe a dealer will loose money when they sold a car. I felt we were cheated by a stupid lie. We don't like this sales strategy. Unbelievable, the manager stood beside the sales person and supported his statement. After I told them I could not accept the price they offered, they said we could not have a lower price. If so, they will give us $10.00. However, they said if I left we could not have the price anymore. I felt that was ridiculous and could no accept any push from them.

Eventually, we left, we found a lower price, and we will never come back. No only us but also our friends.
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

vconner3

Posted on Citysearch on 8/18/2008
Do not buy a car from here
I bought a 1998 chrysler sebring on 8/11/08, the price was 6,900.00. it was told to the salesman on the phone that i would have to go and borrow money to buy the car. he told me to come get the car and i could write them a check and they would hold it for 4 to 5 days so i could get the money from the bank. 3 days later i called to let them know that the bank needed the title and they would write them a check. they kept telling me that they would have to call me back. the next day i called them again about the title, found out that the title wasnt in the dealerships name it was still in the man's name that traded the car in, witch was about 3 months ago. they had time to get the title switched over. the bank wont loan money on that title for me because the title isnt in the dealerships name. i called the man at the dealership to talk about setting something up so i could keep the car. he lowered the price of the car to 4,000.00. i told him i would bring him cash money and get the title and to just leave it like it is and the bank would have the title sent off and put in there name. now the man at the dealership doesnt want me to bring cash without the title being in there name so they can get credit for selling the car. so now i still have the car, copy of the title and the man at the dealership keeps telling me he will call me when he finds out something. it's been almost two weeks and they still havent told me anything. they wont me to bring the car back, but i'm not because i have the cash money they are wanting for the car, i just dont want to have to wait 2 weeks before getting the title when they have had the car for over 3 months and still hasnt sent title off to be put in there name. so what makes them think that when i bring them the money they will send the title off to be put in my name?
Every salesman there has lied to me about the car and the title from day one... if they wont the car they can come get it... i am not driving over 2 hours again for them
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

1 to 10 of 16

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