Maid Brigade

Maid Brigade has some bad reviews but my experience with Nadja and Lucia was nothing but good. They are on time and do a spotless job. They are also nice to my Yorkie. Ask for them!

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THE WORST!! Very expensive and these people don't clean - they move dirt around and hide it. It is so obvious and when you point it out to them, they shrug their shoulders and leave. They have a "guarantee" which they ignore and it's useless trying to talk to anyone in their office. They want you to pay for a 2nd service, so they can complete the 1st service they didn't do! I wish I had investigated them better before calling them.

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I've used two other companies in the past, one had employees that wasted time looking at my things, the other charged double what they said they would once they were finished cleaning. NOT Maid Brigade. The three ladies sent out to do my initial cleaning were there to do the job and do it right. I am very pleased with the service I received and plan on using them biweekly. Their pricing can't be beat also. It is lower than the other two charged and were going to charge me biweekly. This was only the first time but I am very happy and so is my family!!!!!

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This is rebuttal to customer stating that $4000 worth of jewelry was stolen. I responded to the customer’s issue immediately, even spent $500 in a Polygraph Exam that was submitted by someone that worked and was trained from the Georgia Bureau of Investigation, which cleared the two employees. Furthermore, the detective over the case in Henry County stated that the customer had a party shortly before we were charged with the theft. So, the detective cleared the employees and someone that I hired who previously worked from the Georgia Bureau of Investigation cleared the employees. I responded immediately and the case was dismissed and my employees cleared. We do require all employees to take Polygraphs if a theft claim has been filed against us and I encourage all customers to file with their local police department. I have not had another claim in 2 years. Also, the customer emailed all of my customer's telling her story of theft and thank God all of my customers trusted us and was confident in myself to handle any issues as I have done the past three years. Not one customer that was emailed cancelled service with us and many of them we still have presently. I respond immediately to all issues that arise if any.

Selena Flowers, Owner of Maid Brigade of South Atlanta.

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I really enjoyed having my house cleaned. It was wonderful. I have never had a party at my house. I wonder if there is such a thing as a Polygraph for people that do not speak English???
I've prayed about this situation, and God doesn't want me to be filled with anger or resentment, so I'm not going to argue this anymore. I know in my heart what happened. I understand that as a business owner, you did what you could.

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