Jim Ellis Buick Pontiac GMC

Had a recall on my truck, called a week ahead of time to schedule an appointment to have the work done. Showed up on time, and they were quick to get my paperwork started and my truck in. Problem is they didn't have the parts. They were only able to get half the work done. The guy behind the counter said, "Oh well these things sell out". Well whats the point of scheduling an appointment then? I wasted a whole morning, took time off work and they said I could come back to get it finished. I was going to buy a new truck next year, but If they treat there customers like this in the service department, I can only imagine how they would treat someone buying a truck.

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My wife and I really love our new truck. Sure its a lot like our Tahoe we traded in, but it is a lot more upscale. It is much more luxurious, quiet and more powerful. Thanks to everyone at Jim Ellis, Jeff Waugh,Mark Shaw, Mark the GM, and you for all your help in making it smooth and easy. I've said it before, but I am a repeat Jim Ellis customer. Looking forward to getting a new Camaro soon. Thanks again, Val M.

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My family has bought 7 cars from you over the years. We have always been very satisfied with your service and the good deals you offer. You've only been beat on price one time over the years, and looking back I would have paid the $400.00 more to buy from you rather than Bill Heard (now out of business). Very satisfied with our purchase. As long as you keep offering the products we want at the best price, we will buy all our cars from you.-Andrew Stuart

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"Three (3) words or rather 1 name, Vladimir! Vladimir! Vladimir! He is the best! Clone him. He takes care of me as a customer & he takes care of my car. Over the 3 years, I feel like I am at the right place at the right time getting my car serviced. He demonstates how customers expect & want to be treated. He is smart, knowledgeble, efficient, courteous, patient, and delivers the results through the service center with good communication. I drove my car on a 2 hr trip and could feel the difference in how it drove. There is a level of comfort & satisfaction having your car fixed, taken care of, and working properly. (Oil change, tire rotation, brake light replaced, keys fixed, & speed odometer fixed) Thank You Again, P.S. Recently at a gas pump, a mother & her daughter in a BMW asked how I liked my Mailbu. I said, "I loved it"! She & her mom had just taken a test drive @ Jim Ellis in a Malibu. I had a 10 minute conversation answering their questions about why I liked my car. I remember telling them how great you guys at Jim Ellis are. They will take care of you & you will be in good hands. My Malibu purchase was the best car experience ever.--Chip Ayers"

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The experience that I received during and after the purchase of my new 2010 Camaro was nothing short of WORLD CLASS! Never in my life have I ever expereinced such quality service when buying a car! Everyone treated me with respect and made me feel comfortable and right at home. Regie Stagmaier sold me my car and if there is a more down to earth and quality individual selling cars out there, I would sure like to meet them, because quite frankly, there is not! Mike, the finance manager made my wife and I very relaxed while finalizing the sale of our new car. He is the best I have experienced in this area as well. If you live anywhere in the Atlanta area and are thinking about buying a new car, think no further than Jim Ellis Chevy, trust me, I went to two other dealerships before I came to Jim Ellis, so I know first hand what it is like to have a red carpet rolled out for me. Jim Ellis flat out ROCKS! Sincerly, Scott Freeman

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