Hilltop Pools and Spas Inc

We are very happy with the way our pool turned out and would recommend Hilltop to others.

We were most impressed with all of their sub-contractors. Everyone of them were easy to work with and listened and responded to the "extra's" that we wanted.

I would recommend making yourself available as much as possible during the construction process to insure you get exactly what you want. If you relay that clearly to Hilltop and their subs, you will be satisfied.

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A disappointment from start to finish. Their work crews damaged our underground wiring, ruined my wife's gardens and left trash (food wrappers, empty bottles, etc) all over our backyard. After filling the finished pool there were no fewer than SEVEN leaks in the system which took two weeks and multiple visits for them to fix. My water bill the next month was $650.00. This company has gotten great reviews on this site and that is why we chose them. We would not recommend them after our experience.

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From start to end well planed, execution, service and punctuality. The Hilltop Pools and Spas team is professinal and very reliable.
Thank you for the perfect job.

Leyla & Dirk

Ackermann, Hampton

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We were extremely pleased with the whole pool/spa building process, from Matt's initial design to pool school with Shane. The vision and ingenuity of Matt and Mike to make the pool fit on our space was awesome. We really appreciated Shane's work to oversee the project. Anytime we had a concern, Shane was there to make things perfect. And we also appreciated all the communication emails and updates we received from Jessica. Our pool and backyard space turned out better than we imagined. Thank You Hilltop Family. The Schwartz Family, Tucker GA

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H.T. Pools did everything for us. From working with the County to get approval to building the best pool in town. They always go the extra mile for their customers. BTW:The grading of the pool was perfect. We had no run-off from the floods.

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Hilltop did an excellent job installing our new pool, Customer service excellent, Miss u Jessica, great job Shane
luv u guys
Jeanie & Al
Watkins Glenn, Mcdonough GA

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I, too, live in Cobb County and had many issues to get over with the county. The county had us shut down for seven weeks – long story, but it was not Hilltop’s fault at all. To the contrary, Hilltop stayed in touch with me the whole time, not leaving me in the dark.

When I first met Hilltop’s people at a recent homeshow, I was left with a great impression and I knew I’d want to contact them later for a quote for a pool. I interviewed three pool contractors from the homeshow and settled on Hilltop because of their long term family history in the business. Even though I’ve had many pools in my past, I’ve never had one built specifically for me. Hilltop was there to assure me every step of the way that everything was going as planned. Because of the size of my project, it took longer than normal but everything ended up EXACTLY as I envisioned it. Even with minor differences on a couple issues, Hilltop made sure that I was satisfied with EVERY concern, WITHOUT QUESTIONING ME or arguing. I would absolutely hire them again.

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We contracted for a new pool in Novemeber 2008, the pool was finished in May 2009. We understand the delay for finishing was rain but we were unhappy with the final finish. At the beginning of the project we told Matt from Hilltop that we wanted the finish of the pool to be Dark Navy or Black. We decided to get a Pebbletec finish and asked for several pool owners with this finish for us to visit. We were given one name and Hilltop was going to let us know when we could visit. This never happened. We decided to go with Black Oxyn in Pebble Sceen and was led to believe from Matt and Pebbletec it would be a Black finish it was not. We withheld our final payment due to this. An acid wash was performed but did not help the color. We decided we could live with the color but were not happy and made the final payment to Hilltop anywya, which we now regret. Our pool was completed in early May and we have not had the final inspection done by Cobb County.

The electrical inspection was done 2 weeks ago and we immediately called Hilltop. We have called Hilltop over the past 2 weeks and the electrical work on our pool has yet to be done. Plus, we still need to have the final inspection done.

I would suggest that if you decide to go with Hilltop you make sure you do not take their word on the final color you will get from Pebbletec or the service they will give you. The only reason we received service after our pool was finished was because we withheld payment.

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We are so thrilled with our new pool and the fantastic service we recieved from hilltop pools. We would highly recommend this company!

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Has been over 5 years since pool installed and still satisfied! Still have questions from time to time regarding the pump, maint.,etc. and they are always available to provide me the answers. Great people and great customer service after the sale! Will do business with them again.

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