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Killian Hill Service Center

24 Killian Hill Road SW, Lilburn, GA 30047
Phone: (678) 367-0220
Fax: (770) 925-4648
Email: Email this business

Web Link killianautoservice.com

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Reviews   1 to 10 of 134 « Prev  1  2  3  4  5  Next » 
Reviews: 1


Posted on 11/25/2008
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Killian Hill Service Center replied on 11-25-2008
I'm glad you think that we are that good. Thank you for your trust. Have a good Holiday. Karl
Reviews: 1


Posted on 11/23/2008
Honest and dependable garage
I've needed their services twice, both times with great results. 1st with a squeaky belt and the 2nd for an oil change. Karl and his employees were friendly, quick and professional. They explained what they did and pointed out things I needed to keep an eye on. I am lucky to have found this service station.
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Reviews: 1


Posted on 11/19/2008
Professional and Prompt
Whenever I have had a problem I have been able to call and get a rough estimate just based on a phone coversation(which I like, so that I at least know what I can expect)and once I brought it in the work was done promptly and explained thoroughly. I wish all businesses were this prompt and professional.
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Reviews: 1


Posted on 11/1/2008
Beware
I had used this shop for minor repairs before, somewhat satisfied. This last time this vehicle was there for overheating. I thought they knew what they were doing, after about a week the vehicle is not repaired. Never mentioned the fact the car needed another engine, until they realized they had not fixed the problem. They had tried to repair this engine. Still insisted on getting paid, had to pay an outrageous amount, car had to be towed to another shop. If things aren't going well, please don't believe them when they say they'll call you. It'll never happen.
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Killian Hill Service Center replied on 11-17-2008
This customer was advised of the possibilty that there could be other problems due to overheating the engine,they decided to do the repair. We are sorry that other problems were caused by the them overheating the engine.We do not mislead people into repairs,they were totally informed.Another customer of ours begged us to reply to this post because he knows that this not how we do business.this is his e-mail to me---- Karl, You need to look at Kudzu and reply to a comment by someone on 11/01/08. I just recommended you to a friend named Jeff Pittard and was looking at Kudzu. There was one not so nice review on 11/1 that you should respond to. I know you guys and know that what the guy claims is not the case. Just thought I'd say hi too. My new Mercury Villiger now has 116,000 miles on it so you may start seeing me around again in the near future. No offense, but I hope not. :-) Have a great day, Jeff I'm sorry that they are having problems with their vehicle,but I did not drive it until it shut off.Thank you Karl Jaeger-Owner operator
Reviews: 2


Posted on 10/28/2008
A mechanic you can trust.
I wanted to wait several weeks to see how my car was running before I posted this review. I did find the shop off of a Kudzu search. The gentlemen at Killian’s did a terrific job. They did what they said they would do, made a few suggestions, and repaired my car. Joe and the guys have the old school customer service approach and are very friendly. Joe was upfront with labor and parts prices. No surprises when I picked up my car. Thank you Killian – and the wife and I enjoyed the fish tank in the shop.
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Reviews: 1


Posted on 10/20/2008
Great Service
Always friendly and professional with honest answers. Work is only done as to what's needed with reasonable prices. Satisfied customer.
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Reviews: 4


Posted on 10/18/2008
MOST HONEST YOU WILLL EVER FIND
On SEVERAL occasions, I have found them to be above & beyond honest and helpful. They even do a follow up to make sure you are satisfied... Great place!!
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Reviews: 1


Posted on 10/8/2008
Always a Satisfied Customer
I have been a customer of KHSC since they opened their doors. I always am treated with utmost courtesy and given a full explanation of work to be done prior as well as after completion. Karl and Joe make the distasteful chore as easy as possible. No one wants to face an expensive vehicle repair, but when it happens, you want to feel as good as you can - and be treated with courtesy and respect. Thanks to KHSC, I do!
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Posted on 10/1/2008
Best in Gwinnett
I had a massive oil leak that was losing about a quart a day, i took it to the guys at Killian Hill Auto and they had it fixed in under an hour and they charged about $75 including replacing the lost oil. Overall great service.
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Reviews: 2


Posted on 9/29/2008
Amazing Service!
After always going to the dealer for scheduled maintenance I searched around for a service center that was cheaper but I could still trust. I emailed them thinking "yeah right a service center responding to email", but I got a response back the same day! Amazing! These guys are so friendly and helpful. I was able to get a quote via email within a day. As a woman who's always skeptical about getting ripped off by service centers I felt completely comfortable with Killian Hill Service. They had my Jeep ready as promised at the price quoted too!
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