Jim Ellis Audi of Atlanta

"Ken Stamps was a real find for Jim Ellis Audi. He goes above and beyond every time I grace your doors. If I have a problem that needs addressing or for regular service, he takes care of it immediately so that I can be on my way. He is super! Jimmy, You know how I feel about Jim Ellis and the Audi dealership. All of the folks who work there treat me like I'm special, and yet they are always professional. I look forward to my visits, because I get the opportunity to see "friends". I remain a loyal member of the Jim Ellis family! Alice"

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We brought our 2006 Audi A3 in while on a trip. We did not buy the car from Jim Ellis, however we were treated great. They got the car in, fixed the problem and got us back on the road quickly. This was amazing, we were prepared to leave the car, get a rental and pick the car up on the way home. The level of service we received was far beyond anything we expected. Thanks to Ken Stamps, Service Advisor and the crew at Jim Ellis Audi.

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If you have decided to purchase an Audi, you've already demonstrated an affinity for beautiful art on wheels combined with sensible German engineering, quality craftsmanship, and breathtaking performance. But with several Audi dealerships to choose from in the Atlanta metro area, why risk having just an average (or below-average) buying and ownership experience when you can bet on a sure thing? After purchasing two Audi vehicles from Jim Ellis Audi of Atlanta (and cross-shopping other dealerships for comparison each time), I have concluded that Jim Ellis Audi of Atlanta offers customers the best overall experience, from sales to service. Not only do they retain the best salespersons (who are both professional and educated in the products they market), their service technicians are competent and actually listen to the customer. I can?t tell you how many times I?ve experienced adversarial attitudes (or collateral damage to your vehicle!) at other dealerships when seeking warranty repairs. Not so at Jim Ellis Audi of Atlanta, where you are always treated with respect and courtesy. Owning an Audi doesn?t make anyone more special than anyone else, but the staff at Jim Ellis really strives to make you feel otherwise.


If you?re in the market for a new Audi, I highly recommend asking for Jeremy McLean in Sales. He?s an Audi Brand Specialist that loves his job and is a true Audi enthusiast. But don?t let his multiple awards for nationwide sales leader scare you, as Jeremy is soft-spoken and understands the meaning of personalized service and individual attention. The Sales Manager, Tracie Dean, is also a pleasure to work with, and looks after all of her staff?s customers like they?re one of her flock.


No customer ever looks forward to the paperwork process when purchasing a car, but believe it or not, Rob Waggoner executes his responsibility as Finance Manager better than anyone I?ve ever dealt with, fostering a relaxed and supportive environment. He made the

Recently had my Audi A8 serviced with Chris Lee as the service leader. He is excellent-enthusiastic, thorough, direct, youthful and a positive can do attitude. He kept me informed throughout the service about a unique part that had to be shipped and ordered. He and Shaun, tire guy, do all my work and I totally trust them to provide the best service in town. If you buy from Jim Ellis make sure you meet Chris, he is the best.

From the second i walked in the door of the service department i was greeted and assisted. After a quick walk-around of my vehicle all the exterior issues were identified (including center cap replacement due to peeling) granted car's still under manufacturer's warranty. I dropped the car off for service and the loaner vehicle was ready for me. My service consultant, Rick, kept me informed. Picking up my car was just as easy as it was to drop off. Great experience overall and I will be returning there.

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Ken Stamps is excellent as well as the rest of the service dept. My Audi 07 A4 was very needy.. Due to the excellent care from your service department I came back and bought my A4 10. Since my position is too take care of my clients in the media business.. I truly appreciate your staff and how well they serve my needs ect Thank you--Lynette Fine"

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I have always had a great experience with your service department. I trust that the work is completed with the utmost quality and that any recommendations made regarding additional work are appropriate and necessary. This creates a very comfortable atmosphere.--John Summerlin

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"My salesman, Dobbin, was nice enough to give a thorough walk through of the entire car and every gadget. Initially, I never thought that would be necessary, but clearly I never could have started the car, much less navigate the dash without his help. This was a great experience getting my first Audi and if Dobbin is still around in a few years I will definitely be back for my second. I knew what I wanted, I had the necessary finances, so all I needed was a straight-shooter to get the deal done and Jim Ellis made it happen."

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The staff at Jim Ellis Audi Atlanta treats their guests like royalty starting the moment they step foot onto the dealership's property. It has been my experience with Jim Ellis Audi Atlanta that quality customer service is stressed in each department. With high quality service and a friendly staff, Jim Ellis Audi Atlanta is no doubt the best in the city!

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We are in the market to purchase a new Audi and visited Jim Ellis to look over the models and test drive a vehicle. We have been floored by this dealership's lack of attention, poor customer skills and overall lack of interest in our search.

This is what struck us:
* Upon entering the dealership, employees seemed to be wandering aimlessly. Five minutes went by before someone acknowledged us. The difference in attitude between the Audi personnel and other dealerships on P'tree Industrial is shocking.
* We were not allowed to test drive a vehicle on our own. When we did test drive the vehicle, the manager answered a personal phone call. This is not what I believe as being professional behavior.
* We have requested quotes from this dealership four times. The manager has sent us quotes that do not mirror the options we desire. Moreover, she seems blase about this deal.

We love Audi, but will be purchasing our car elsewhere.

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