Amerisave Mortgage Corporation

I have been very pleased with the customer service that I've received from Amerisave, thus far. The online tool that allows me to view my loan as it moves through its various processes is awesome! Both my loan advisor and loan processor have been great to work with. They are very knowledgeable and have been very responsive to any questions that I’ve had. It's been a little less than 30 days from the start of my loan and I have a closing date scheduled already. It’s obvious that the representatives with Amerisave are willing to do what it takes to get the job done in a timely manner and satisfy their customers. This process has been rather speedy. It has also been one of the most painless processes that I've ever experienced. Outstanding job!

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I have to say that this was the easiest loan process that I have ever been through. I have financed and refinanced about 6 times and with Amerisive and the website I was able to quickly and easily review rates and cost associated to my loan. I have recommended them to a couple friends already. My Mortgage Processor kept in communication with me and responded in a very timely manner via email or phone call. I found no hidden fees and I knew the costs up front and they were guaranteed. I found the best interest rates on Amerisave and most competitive closing costs in the market. Only issue I had was around the locking in of the rate at the very beginning it is confusing. My Mortgage Processor agreed and said they have suggested changes internally. The process was very fast and easily to follow on the website. Everyone I worked with knew what they were doing. Make sure you have all of your documents in order and have a clear understanding of your financial situation; it will make everything move very smoothly. All in all it was really good service, just have your financial documents together and stay informed.

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We just finished receiving a home loan from Amerisave. I certainly would not recommend them! The communication is horrible. In the end the loan got done, but we were a week late closing, even though they initially said we would be able to close a week early. Would recommend working with a lender that you can contact locally, not rely on telephone/internet communication. If you do deal with these clowns, I highly recommend contacting the customer service dept. if you run into any trouble! That seemed to help. Also, we had to threaten to use a different lender before things got done Don't use these guys!!

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The AmeriSave website initially offers you incredible rates; you fill out the application based on the initial promise only to discover that they raise their rates, quite drastically, at the end, even with my excellent credit score. No better than any other mortgage lender. Only better deception.

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Very satisfied with lending process. Completed quickly and I was able to track the process easily online. Great rate!

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I was looking to refinace aour mortgage and decided to use Amerisave after studying their website. Their website is very user friendly. The whole application is completed on-line and the loan process can be easily traced on their secire website. The staff is knowledgeable and very accessible. I found the interest rates to be low and they saved me money on the closing costs. They handled everything for me and made the whole process totally painless.

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My experience with Amerisave has been only positive. I have been treated professionally and with the feeling that my success was important to my Amerisave broker. Recommended!

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Initially approved for a loan on my personal residence, where I have over 60% equity even after the meltdown. Unfortunately, I have several rental properties, which are 100% on time and fully disclosed during my application. The loan was turned down, which is no problem. My issue is that after repeated emails and phone calls to my councilor they never had the decency to notify me of this. I guess I lost my $35 for credit, which is no big deal, but the lack of communication over the past three weeks has an opportunity cost of .5% which is how much the rates rose in the incommunicado phase. I had to trick my councilor into answering the phone by calling the corporate office and being transferred. Great customer service! They ordered the appraisal - hope I don't end up eating those costs.
bottom line - is be careful and call daily.

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I am very pleased with my service. Amerisave makes it easy to refinance, they have low rates, and low closing costs.

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My experience with Amerisave has been pleesant. They have the best pricing structure but you have to willing to have an appraisal first to lock the rate. In this economic environment, it makes sense. I don't require a lot of hand-holding so I enjoyed the technology approach to processing a loan and updating the customer of their status. They provide contact numbers if you'd like to talk to a human. They saved me $3k.

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