Sandy Springs Toyota

Well I have an 06 Camry. I have taken it for routine maintenance all the time. Well the one time I take it to Sandy Springs Toyota for an oil change they tell me that it needs 1200 worth of work. I told them to not touch it. I took it to another dealership and they said it was fine and did the oil change. DO NOT GO TO THESE GUYS, they will try to rip you off, specially if you are a girl.

Link to This Review      Post on Facebook   Share on Twitter

we had decided to buy a 2010 Prius and initially called several dealers in town. We were impressed with Joshua who sounded friendly and knowledgeable. He was very late for our appointment and we had to wait for a long time; he gave a decent overview of the cars and took us for a drive. After negotiating the deal (we were ready to pay cash), the next day we finalized the details by phone. He led us to believe the car was ready to be purchased, said the paperwork was being prepared and to come get our new car. When we arrived we realized it was a bait and switch. The car suddenly disappeared, and he tried to persuade us to buy two other cars that were 2K more. He said it was our fault for not paying a deposit, but he never asked us to. He indicated it was ours. This in and of itself is, sadly, probably not that unusual. What was so shocking was his aggression towards us, the customers. When we expressed our disappointment he became very nasty with us, in front of his colleagues, standing up and bullying us. I've never been treated so badly by any salesperson. We were shocked. we drove right over to World Toyota and within 30 minutes had the car we wanted AND the price that we could deal with. The service there was kind. I expect car dealers to have their tactics but the abuse of customers is unacceptable. No one, especially a paying customer, should be treated like that!! This is the south after all!

Link to This Review      Post on Facebook   Share on Twitter

i just moved to atlanta from dallas. i needed a car so i went to sandy springs toyota. i also went to a honda and a nissan dealer. i loved the sales staff at sandy springs toyota they made me feel good about my purchase. the facility is the nicest dealership i have ever seen. i will be returning for service

Link to This Review      Post on Facebook   Share on Twitter

i loved the whole process at sandy springs toyota. they made me feel good about my purchase. i recomend them to all my freinds

Link to This Review      Post on Facebook   Share on Twitter

love our prius we purchased from Sandy Springs Toyota. Sales staff was knowledgeable, friendly and very helpful during the whole experience. Convenient location. We will definitely return to this dealership when we are ready to purchase another car.

Link to This Review      Post on Facebook   Share on Twitter

My wife and just recently bought a vehicle from Sandy Springs Toyota and I wanted to recommend them to anyone shopping for a new car. Their superior sales staff is what made us choose this dealership. Our salesperson, Mike and his sales manager, were very nice and honest to deal with. We had some open ended issues following our initial purchase and they followed through with resolution as promised. Go meet these people before making a decision on your next vehicle purchase.

Link to This Review      Post on Facebook   Share on Twitter

i have been dealing with sandy springs toyota for 15 years eventhough every experience has not been perfect they always do the right thing. i recomend them to all my friends

Link to This Review      Post on Facebook   Share on Twitter

I am one of the customer for sandyspringstoyota ATLANTA. I was told that my credit limit is light and i will be getting a loan for high interest.after 6 months when you pay the loan you credit will go high.
After 6 months When I called the bank and enquired about the payoff amount they said that 13500$ is the amount of loan taken.
The amount was suppose to 9000$.

When I called back and made a trips to showroom I came to know that with out my knowledge they had applyed for 5 year warranty. the certificate they gave to me was only for 3 year/ 36k miles.
When i told them to cancel the Warranty I lost 400+ $ from my pocket.
I dont recomend any of my friend to buy a car from this Show room

I'm going to keep this short, but I have never experienced such miserable and insulting customer service as I did when shopping at this dealership. I was so insulted by the sales rep R.R. that I had to take my business to another dealership. He said he didn't have time to help us if we weren't going to buy from him that day. We'd been there less than an hour. After I told him we needed to actually look at some cars first, he said he didn't have time for this and walked away. So did we.

After picking the car and options we wanted, I price shopped at several Toyota dealerships and it turned out that SandySprings beat the best deal by $100. They definitely value quantity over quality, so you can get a great price if you do your homework. They are typical car salesmen once you get there, going back and forth over the trade value, hitting you up for extras like extended warranty & Gap insurance and then making you wait forever to see the Finance guy - even though I submitted my credit app hours earlier.
Overall, I'd say it was a typical car buying experience, with all the stress normally associated, but if you are willing to do some research and make several calls, you can get an outstanding deal. Just don't expect it to be easy..

Link to This Review      Post on Facebook   Share on Twitter