Sandy Springs Toyota

Spoke with Moses on the phone and he said they had the base model I was looking for. (I already knew from their website that they did not, but thought perhaps they had a new shipment come in.) When I arrived, I looked around the lot and didn't see any of the base vehicle I was looking for. Finally Moses shows up and brings me a vehicle equipped with $2500 worth of options I did not want. Then offered me a ridiculous amount for my trade. He wanted my trade plus $15,000.00 and wouldn't negotiate. I ended up going to a Toyota dealership across town and got an even more expensively equipped car for my trade plus $7000.00 OUT THE DOOR!!! Stay away from Sandy Springs Toyota unless you have money burning a hole in your pocket!!

2 long a story to tell.
Bought one New car from them. Had Big prblem a few days later and They wouldnt take back the car.

Wanted to buy 4 runner from my sales guy fabian spoke with him about a 4runner the day before my appmt.He asured me about the price and features on the 4runner.Well when I came in not only was the vehicle a different price but it did not have the features I was told it had.My salesperson fabian then looked at me with a stupid grin an said ok I lied just to get you to come in thats what I'm trained to do.So of course Ithen stormed out and went to nearby World Toyota and purchased preowned 4 runner.

Well I have an 06 Camry. I have taken it for routine maintenance all the time. Well the one time I take it to Sandy Springs Toyota for an oil change they tell me that it needs 1200 worth of work. I told them to not touch it. I took it to another dealership and they said it was fine and did the oil change. DO NOT GO TO THESE GUYS, they will try to rip you off, specially if you are a girl.

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we had decided to buy a 2010 Prius and initially called several dealers in town. We were impressed with Joshua who sounded friendly and knowledgeable. He was very late for our appointment and we had to wait for a long time; he gave a decent overview of the cars and took us for a drive. After negotiating the deal (we were ready to pay cash), the next day we finalized the details by phone. He led us to believe the car was ready to be purchased, said the paperwork was being prepared and to come get our new car. When we arrived we realized it was a bait and switch. The car suddenly disappeared, and he tried to persuade us to buy two other cars that were 2K more. He said it was our fault for not paying a deposit, but he never asked us to. He indicated it was ours. This in and of itself is, sadly, probably not that unusual. What was so shocking was his aggression towards us, the customers. When we expressed our disappointment he became very nasty with us, in front of his colleagues, standing up and bullying us. I've never been treated so badly by any salesperson. We were shocked. we drove right over to World Toyota and within 30 minutes had the car we wanted AND the price that we could deal with. The service there was kind. I expect car dealers to have their tactics but the abuse of customers is unacceptable. No one, especially a paying customer, should be treated like that!! This is the south after all!

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we were ready to pay cash for a prius this weekend and had done our homework. The salesman we had an appointment with was very late. After ironing out details we went home, then finalized the price on phone the next day, with all the minute details. He said the paperwork was being drawn up, to come buy our new car, but when we arrived he said the car was gone. That is typical in the business perhaps, but his treatment was anything but: he tried to get us to buy cars that were 2K more and refused to honor the initial agreement. Still, what was most disconcerting was his extreme aggression towards us. He was aloof, rude and extremely unprofessional.I'm happy to say we marched right over to World Toyota, found a respectful and straightforward salesperson, and now are happy owners of a prius. I would never treat customers the way they do. Also, expect to wait!!!!

i just moved to atlanta from dallas. i needed a car so i went to sandy springs toyota. i also went to a honda and a nissan dealer. i loved the sales staff at sandy springs toyota they made me feel good about my purchase. the facility is the nicest dealership i have ever seen. i will be returning for service

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i just moved to town from dallas and i needed to buy a car. i went to sandy springs toyota and the experience was very nice. i visited a honda dealership and a nissan dealership. i bought a 4runner from sandy springs toyota because of the sales staff. they maded me feel good about my purchase. the facility is one of the nicest dealerships i have ever seen. i will be back for service.

awful service. i have had numerous bad experiences here. they also always try and upsell you when you bring your car in for something as simple as an oil change. i'm here now, and their customer restroom is disgusting! the smell is making me gag, not to mention the back of the toilet seat is off, newspapers everywhere, hairs and urine all over the seat???!!!

gross. won't be back.

i own 2 toyotas and i bought both from sandy springs toyota. i have both cars serviced at sandy springs toyota and i plan to trade my 01 camry in for the new 2010 4runner when it becomes available. i will be buying from sandy springs toyota. i have know all the people at the dealership for a long time.