InterLink Control

We were "sold" a new security system by a seemingly knowledgeable salesman. When the technician showed up for the installation we did not get what we were supposed to get and nothing has worked properly since the beginning. Their customer service people are rude and incompetent and they won't even come out to fix anything. Don't do business with this company!!

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I tried to cancel my service after nearly 8 years of service. Was advised that my 'contract' renews every year and I can only cancel within 30 days written notice of my renewal date. I was never advised of this "term" nor would I have agreed to it. We were just asked to sign a document when they programmed the pad and never advised of any type of "term". Now, they are attempting to charge me an early termination fee? Good luck fellas.

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Interlink does a great job. The alarm response was fast & accurate. The local police were on the scene in moments. The suspect was arrested. My business is safe & secure. This is just what I need in an Security company.

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I recently signed on with Inter Link for monitoring and couldn't be happier. Their system does't need a phone line to communicate and is more secure. Their sales guy did a great job and got the installation done the next day! Ray G.

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I had an Interlink Control system installed in my home and have been happy with the system and the monitoring service. I would recommend this company.

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So we signed on with Interlink last year, got a new system, and added a new piece in the summer. The new piece has been malfunctioning and although is it still under warranty, they still want to charge me over $100 just to come out to look at it. The piece only costs $50 brand new. What a rip off considering it is almost brand new. SO BEWARE, ONLY PARTS ARE COVERED, THEY WILL CHARGE YOU REDICULOUS RATES FOR LABOR AND YOU WILL HAVE TO PAY FOR THE FALSE ALARM CHARGES THAT COBB COUNTY WILL CHARGE YOU AS WELL.

Whatever happened to the good days when parts & LABOR were included.

They are not friendly about it either. They could basically careless once you sign on.

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Non responsive to alarm going off or phone calls. Poor customer service. Locks in a contract and then could care less about continued service.

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I've given incorrect passwords that have been accepted, the alarm has gone on with no response and my keypad has been broken for over 3 months. The solution? Well, after trying to reach somebody for over 2 weeks, they finally answered their phones and said it would cost $75 for a service call + $30/hr just to have someone look at it.

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My service with Interlink Control has been exceptional. From the sales to the service. My alarm went off and the monitoring center responded in seconds. I was impressed so much I had 2 friends get service from this company.

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We had a system installed by this company, and couldn't be more pleased! The salesman was VERY professional and knowledgeable, even came for a second visit on his wife's birthday on a Saturday. Price was excellent, they installed our system within 3 days, and the installer was VERY professional and did an excellent job. We love the system, have had no problems, and I would highly recommend this company!

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