Jim Ellis Saab of Marietta

I recently had a problem with my Saab that was not fixed the first time I took it in. When I went back I felt like the Service Manager Tim Martin really wanted to do everything to fix the car and make things right and he did. It is always distressing to have car problems and shell out a mortgage payment for repairs but in my case Tim Martin made Jimm Ellis Saab the only place I will go to have my car maintained.

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While I purchased my car from another dealership, I've always taken it to Jim Ellis for repairs and recalls because it is more convenient. The guys in the service department are friendly and helpful. I don't use them for basic maintenance because I can find equally good service for less, but for a dealership service department, they are very good. Would also consider purchasing from Jim Ellis as well.

I have taken my vehicle (9-3 2001) to the Marietta Service center since I bought the vehicle. I've been satisfied with all the service they have provided. They are very quick, courteous, and customer friendly.

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Brought my 99 Saab into the service center with a oil leak. The Saab technician said the timing chain had rubbed a hole in the casing. Wanted to charge me $3900. I declined service and went to a Goodyear. They said it was a oil leak in the crank case. Goodyear charged $850. The leak is stopped and i am never going to the dealership again.

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If they have a car I like I'll buy it if I can afford it. If they don't have one I like there is no hard sell tactic on earth that will make me buy it. Better sales training would help them sell more.in the past we had gotten a really good used car from them. But the next time we car shopped there, it was awful.

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