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Jim Ellis Saab of Marietta

1141 Cobb Parkway S 
Marietta, GA 30060
Phone: (770) 590-4450
Website: www.jimellissaabmarietta.com



Reviews
Reviews: 7

Posted on 7/24/2008

Excellent Service Manager
I recently had a problem with my Saab that was not fixed the first time I took it in. When I went back I felt like the Service Manager Tim Martin really wanted to do everything to fix the car and make things right and he did. It is always distressing to have car problems and shell out a mortgage payment for repairs but in my case Tim Martin made Jimm Ellis Saab the only place I will go to have my car maintained.
Overall
4 star rating

Quality 4 star rating
Service 5 star rating
Value 3 star rating

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Citysearch User

Posted on Citysearch on 7/24/2008
Very good service department by Michelle P. at InsiderPages
While I purchased my car from another dealership, I've always taken it to Jim Ellis for repairs and recalls because it is more convenient. The guys in the service department are friendly and helpful. I don't use them for basic maintenance because I can find equally good service for less, but for a dealership service department, they are very good. Would also consider purchasing from Jim Ellis as well.
Overall
4 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

Reviews: 5

Posted on 2/28/2008

Jim Ellis Service Center - Marietta, Ga.
I have taken my vehicle (9-3 2001) to the Marietta Service center since I bought the vehicle. I've been satisfied with all the service they have provided. They are very quick, courteous, and customer friendly.
Overall
4 star rating

Quality 5 star rating
Service 5 star rating
Value 3 star rating

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Reviews: 1

Posted on 4/17/2007

Questionable Repairs
Brought my 99 Saab into the service center with a oil leak. The Saab technician said the timing chain had rubbed a hole in the casing. Wanted to charge me $3900. I declined service and went to a Goodyear. They said it was a oil leak in the crank case. Goodyear charged $850. The leak is stopped and i am never going to the dealership again.
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

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mrmicroscope
Reviews: 38

Posted on 10/30/2005

didn't like the hard sell
If they have a car I like I'll buy it if I can afford it. If they don't have one I like there is no hard sell tactic on earth that will make me buy it. Better sales training would help them sell more.in the past we had gotten a really good used car from them. But the next time we car shopped there, it was awful.
Overall
2 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

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