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QCare- Carpet, Upholstery, Windows

Carpet, Upholstery, Windows & More!, Roswell, GA 30076
Phone: (770) 594-1836
Email: Email this business

Web Link www.qcare.com

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Reviews   1 to 10 of 58 « Prev  1  2  3  4  5  Next » 
Reviews: 1


Posted on 11/21/2008
Love this carpet cleaner
We love Qcare!! We have 4 little kids and are in constant need of this service!! We tried a local competitor that offers to come back as often as needed for $4 per room and we were so disenchanted with them that we stopped using them before the contract was up. We are back to Qcare and couldn't be happier!! Great customer service and value and our carpets look like new when Qcare is done :)
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Reviews: 2


Posted on 11/13/2008
TREMENDOUS CUSTOMER SERVICE
The Qcare window cleaning crew arrived on time and with great attitudes. The quickly assesed the job and got right to work on pressure washing my house and cleaning my windows. Now my house looks better than ever. They even removed a few stains that other companies have not been able to remove in the past. When I have a need I will be calling Qcare.
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Reviews: 1


Posted on 11/12/2008
Great Service
I was very pleased to have Qcare out to clean my carpeting. I had some unexpected guests announce they were coming and needed to freshen up the house. I am pregnant and cannot move heavy furniture, so I was delighted that they move furniture for me. I also had a sofa cleaned and scotchgarded and it turned out great. With the baby on the way, the less I have to worry about the better! They also were able to get over here the day after I called and were very polite and cheerful.
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Reviews: 1


Posted on 10/27/2008
quick, quality and polite
Called in the morning, they came out same day to clean 3 area rugs. Personnel was on time and polite, got right to work, did the job after explaining their services. Upon completion I inspected, ask about their guarantee, paid and sent them on their way. Overall quality was great, value was very good considering quick service.
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Reviews: 2


Posted on 10/2/2008
Incorrect quote
I called QCare about cleaning wool area rugs and was told the 3 rugs didn't meet the minimum so I added another room but when they came I was told I had been quoted the synthetic price and it would be twice the amount. they also were supposed to call on my home phone 30 mins before coming and instead they called on my cell and came 2 hours earlier than I was originally told. The service guy was nice about it and included scotch guard at no extra charge but it still cost me a whole lot more than I planned. They did a great job and I was pleased with the results.
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QCare- Carpet, Upholstery, Windows replied on 10-02-2008
We're very sorry that this miscommunication happened! We strive to provide accurate, detailed phone quotes for all of our services to avoid any appearance of "bait and switch". However, there are different prices for natural vs. synthetic rug cleaning due to the different cleaning procedures required for each. Our client service reps ask every client if they know the material a rug is made of and base our phone quotes accordingly. Many times a client is unsure of the rug material so we quote both prices and inform them that the techs will examine the rug and review the correct price in the client's home. Unfortunately, this miscommunication took place. I'm pleased that our techs provided free Scotchgard as a gesture of Goodwill. I'm unable to identify this client due to the anonymity of the reviewer but invite this client to call me and I will make every effort to make up for this disappointment with our service.
Reviews: 2


Posted on 9/29/2008
Clean and Green!
I love that Qcare is using green products to clean now. AND they work! No more toxins in my house !
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Reviews: 1


Posted on 8/11/2008
Very Satisfied
We needed the carpet in our master bedroom stretched, and after I saw QCare on Kudzu, filled out their online form on Sunday and got a call Monday morning (you never know with online forms)! They were able to send someone out not just to give an estimate, but to actually take care of the job the same day for a very reasonable price. Friendly, efficient workers - work is guaranteed for 1 yr which gives peace of mind. I will definitely use QCare again if needed and would not hesitate to recommend this company.
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Reviews: 3


Posted on 7/22/2008
Carpet Cleaning and Stretching
Excellent service, would use again! New to the area and needed the carpets clean before we unpacked in our new house. Came to Kudzu and found Qcare. Many thanks to Kevin and Jason. They arrived on time and cleaned as well as stretched our carpet. Wanted to tip but they refused since it was against company policy. Honesty is so refreshing!
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Reviews: 1


Posted on 7/14/2008
Great Window Cleaning
I recently had my windows cleaned by QCare and the techs did a great job and i would recommend them!
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Reviews: 6


Posted on 6/8/2008
Would use again
Used them to clean our carpets and clean our windows. Great service. Excellent job done. Came when promised. Would use again.
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1 to 10 of 58 « Prev  1  2  3  4  5  Next » 

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