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Holtkamp Heating & AC Inc.

4979 Bristol Industrial Way , Suite 100 
Buford, GA 30518
Phone: (678) 804-8307
Fax: (770) 614-7969
Email: Email this business
Website: holtkamphvac.com



Reviews
Reviews: 2

Posted on 10/27/2009

Peace of Mind is Priceless
I have worked with Holtkamp for almost 10 years. Always the right long term answer. Superb business.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 7/21/2009

Superb
I've been a very satisfied Holtkamp customer since 2007. I hired Holtkamp after a low-end "Dis-Comfortmaker" Heat Pump installed in a 1999 "Bowen-built" home and maintained by Stuart Mechanical (Buford) suffered enough failures to give it and Stuart the boot. I had already done my equipment/installer homework and had Holtkamp on my radar for years. I thought Holtkamp's pricing looked high at first, but I monitored it for the last three years of the DisComfortmaker's existence and found it to be not only very responsive to changes in the economy but also geared to taking care of its employees, so that they can take better care of us. Besides making an honest company an honest profit (it's a business, ya know), Holtkamp's pricing gets the customer superb equipment, rapid turn-around time on service calls, and the best-trained staff and technicians around (who stay with Holtkamp). I had Holtkamp rework ducting, install a efficient, quiet Trane unit/Aprilaire cleaner, and I have Holtkamp maintain it - quality equipment installed and maintained by outstanding people equals better quality of life (who'd a thunk it!).
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Holtkamp Heating & AC Inc. replied on 07-22-2009
Thank you to “180out” and all our Kudzu customers who recognize and appreciate the lengths we go to make customers for life. Customer service like the good ol’ days while utilizing all the technologies of today. If you understand that heating & cooling systems can perform 100 times better when installed or serviced with an attention to detail; it’s what makes our formula for success. (And it doesn’t hurt that a few of us are science freaks!) From another perspective, helping people has got to be your foremost desire and once you find someone who understands that, you hire them and treat them like gold! Matthew Holtkamp
Reviews: 2

Posted on 7/14/2009

Clearly above the rest!
While other companies wanted to replace my entire HVAC system, Holtkamp was able to service my system replacing only the necessary parts at much less cost. Mr. Holtkamp personally supervised the project and is one of the most agreeable tradesman I have ever met. This company is highly professional, prepared, efficient, and shows up on time. I highly recommend him and his company.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 6/14/2009

Honest and Professional----That's Holtkamp
Our 16 yr old heatpump was on its last legs. A competitor just offered to replace the unit with a new one the same size. Dustin at Holtkamp evaluated our house and found that our ductwork was not sealed during construction. He also prescribed a smaller more efficient unit. He earned our trust. Ray came and did the install and the ductwork repair. All went well. He is fantastic! Our new Trane unit and sealed ductwork makes our home much more comfortable than it ever was before. They even came back after the install to re-evaluate the house and show the much improved results of the ductwork repair. Thanks Holtkamp!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 5/17/2009

Excellent Work Pweformance
I never expected that I could say that I was completely satisfied with any Company Performance. Holtkamp Heating and A/C proved me wrong. Several items were completed at my Home including a new A/C Unit all to my complete satisfaction. Would highly recommend this Company
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 2

Posted on 5/6/2009

Excellent service
The service person that sent to my home was on time and courteous. He checked my a/c and stated clearly the problems that could be involved. He checked with me before proceeding with repairs, which thankfully turned out to be easier to fix than I had first thought. The price was reasonable. I was very pleased and paid for a yearly maintenance contract. Thank you Holtkamp.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 5/4/2009

wanted to sell new unit
Their service man really wanted to sell a new unit not fix the one we had. Also charged for the visit which was not explained before he came. would not call them again!
Overall
1 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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Holtkamp Heating & AC Inc. replied on 05-04-2009
My apologies to this customer for not explaining our fees when we set up the appointment. Normally we do this, but with the first heat wave last week, we were doing our best to help everyone. If "obgynnurse" will call us back, I will happily refund his/her money. We do not charge for estimates on new equipment or when giving second opinions. We do charge when a technician comes out to determine the problem. We pay our technicians by the hour, and they are highly skilled to do their job. We do not compensate them in such a way that they must sell new equipment. Many times they have to be the bearer of bad news and recommend the unit be upgraded. This decision oftentimes is a balance between: 1. The age and brand of the unit with its corresponding life expectancy 2. The cost for repair 3. The length of time the homeowner plans to live there. It is our job as professionals to educate our customers on their options, but ultimately, we will follow our customers decisions once they are made. Matthew Holtkamp
Reviews: 2

Posted on 4/21/2009

Outstanding Service!
I learned quickly that Holtkamp provides better service than any other hvac company I've used. I recommend them to anyone in the Buford area that needs heating and air service.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 3/1/2009

Could not be happier
Woke-up to no heat this a.m. and starting calling Carden who serviced by A/C before and got no respond. It's Sunday and snowing and cold. I called Holtkamp and he came out with-in 40 minutes and got my a/c working and was fair with price. I feel I got good honest service and will be useing them to service my a/c from now on.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 2

Posted on 10/20/2008

Experienced professionals
Hot and cold spots in Home heating and cooling have been costly and ineffective for many years. The Holtkamp Team performed a thorough investigation of the causes and recommended and installed the system and zoning solutions to correct the problems. While I can only speak to the comfort so far,(efficiency TBD) we are very pleased with the results. This was the very Best experience we have had with extensive Home Imp work over the years. A Great Team.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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