Protection Concepts

I can never ever thank you enough. At 1:30 this morning my husband and I were deep asleep and it sounded like all hell broke lose. The phone was ringing and sirens were going off. Our bedroom is in the back of the house and we didn't smell a thing. We ran out into the living room and it was thick with black smoke and flames were shooting up the dining room wall. Protection Concepts called the fire department for us and it gave us just enough time to throw enough water on it to contain the fire until the fire department got here. A few more minutes and the fire would have been so out of control. Waking us up and calling the fire dept. for us gave us enough time to control the fire. Thank you so very much. Protection Concepts is the best.

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The service has been great. The pricing has been very fair and reasonable. The equipment has been dependable and trouble free.

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Protection Concepts takes care of me, not only my home but they care about me personally. They are always there when you need them.

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I was very impressed with the service I received from David when he installed my alarm system. I was skeptical after my realtor referred us bc I'm new to the area and all I was ever familiar with was ADT. I did not like the way that they started harrassing me with phone calls when I informed them that I wanted to "shop" around. I liked the truthfullness from Jules and the thorough explanation of the services that they provide. I decided to go w/ them and the first night needed them. I messed up and didn't have my phone on and neither did my husband. My mom was called all within a couple minutes and I was like "whoa!!!" I'm very pleased although I've only had the service was a few days.

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These guys have the best product, best value, and best customer service!! We have used Protection Concepts for a few years and are very pleased. Response time is immediate. Just today, the owner of the company personally replaced my alarm battery. He knew I was nervous being in the house alone and with a system needing a new battery. How many business owners would take the time to personally take care of a simple battery change?! These people are great! Thanks!

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Little did I know that when I had a security system installed in my new home 10 years ago that I would follow the salesperson to his new company. As soon as my contract was up with my prior servicer I switched to Protection Concepts. The pricing and service have kept me with them. The owner doesn't just care about making a sale but keeping their clients satisfied. That is rare these days and should be complimented and rewarded with loyalty. Protection Concepts has mine!

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Excellent customer service and they saved my company hundreds of dollars. I did not know anything about them when I first called them for a quote. They were professional, on time, and very reasonably priced! I'm thankful that I found Protection Concepts. I would most definitely recommend them to anyone, either for commercial or personal use.

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Great company, great service, outstanding prices. They reviewed our current system and provided honest feedback. Overall, I was very impressed with the service provided.

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Moved service from different monitoring company and to a new location for our business. Quote for equipment move and reprogram was cheapest of all the quotes I received. Completed installation in less time than anticipated with no mess. Highly Recommend.

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Protection Concepts recently updated my existing alarm system (panel change, new keypads, new sensor equipment) and established monitoring service. Their attention to detail was superb, and the installation team was very professional and helpful! I'm glad I found these guys - and am extremely satisfied with the services they have provided me!

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