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Brock Built Homes

1429 Fairmont Street NW, Atlanta, GA 30318
Phone: (404) 351-7555
Email: Email this business

Web Link brockbuilt.com

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Reviews   1 to 10 of 14 « Prev  1  2  Next » 
Reviews: 1


Posted on 6/12/2008
Be Careful
The building/buying process was a nightmare. Brock is great at moving fast and they hope you don't notice all the cut corners and mistakes. Would not recommend or ever buy a brockbuilt house again. Be careful. Takes weeks of calls, to get someone to come out for repairs. Expect not to get return calls, no shows on appointments...how they stay in business is a mystery.
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Reviews: 1


Posted on 4/29/2008
Very Poor Service
Like many other customers, getting my punch items completed was a test of persistence. If you buy a Brockbuilt home, be sure to have these completed prior to close, write it into your contact. Everyone was very nice and pleasant, but simply does follow through.
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Reviews: 1


Posted on 1/28/2008
A VERY HAPPY CUSTOMER
I bought a Brock Built house in December of 2005. It is located very close to their signature neighborhood Dupont Commons. I have never had a more enjoyable home buying experience. The sales agents and building team were very helpful and informative throughout the entire process. I was always given updates and knew exactlty what was going on at all times. I just recently completed my one year warranty and am still very happy with my purchase. If you are looking for a new home, I strongly suggest looking at Brockbuilt.
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Reviews: 1


Posted on 1/28/2008
Two Time Homeowner!!
This is the second Brock Home I have lived in. Their customer service department has recently changed. Debra Keller and Orson have gotten it working well! Quality is always great, people are friendly, we love Brock!
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Reviews: 1


Posted on 8/7/2007
Frustrating
Homes are built reasonably well. Customer service is a nightmare. The warranty department does their best to get out of fixing repairs. When they do fix repairs, expect them to have to come back to fix something they botched. Getting something fixed is often a question of endurance; can you persist in insisting they do it correctly, or will Brock get out of it because you ran out of steam?
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Reviews: 1


Posted on 6/15/2007
Great Experience
My wife I recently closed on a house in Dupont Commons and we couldnt be happier. The Brock Built team was very responsive, extremely professional, and just great to work with. The group really cared about what we wanted, but also made sure that we were making educated decisions and where needed provided their expertise. We couldnt be happier with our decision to buy a home in Dupont Commons and look forward to raising our family in such a great neighborhood.
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Reviews: 5


Posted on 11/9/2006
Poor Quality and Lack of Customer Service
Buyer Beware! Don't expect to have your punch list items taken care of in a quick and timely manner. Don't take their word that "they will take care of everything." The best advice I can give is - DO NOT CLOSE UNTIL EVERYTHING (and I mean every item) IS COMPLETED TO YOUR SATISFACTION. An absolute zero in terms of customer service and responsiveness from the Brocks and/or the construction managers.
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Reviews: 1


Posted on 11/9/2006
Buyer Beware
From the outside this place looks great, but they are the worst. They make tons of mistakes in the building process and you have to stay on top of them and make sure they do their job correctly. This company needs a lot of help, I would think twice...
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Reviews: 6


Posted on 10/10/2006
bad communication
cute house, but expect to get irritated during the process of building the house...
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Reviews: 2


Posted on 4/5/2006
Great home, Great Builders & Customer Service
We recently moved in and love the house and neighborhood (Dupont Commons). It is a real community with families taking walks and friendly neighbors. The house itself is beautiful and very high quality. The minor issues we've had (paint that needs touching up, a light adjusted) were addressed the same day we reported it - and that was after we closed. Otherwise, our "punch list" is empty. Nevertheless, the builders still stop by to ask if we need anything done. I really can't express how happy we are with everything (the house, parks and pool in neighborhood, the community, and new businesses opening in the area). Signed - A Very Satisfied & Proud New Dupont Commons Resident
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