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Castle Painting & Remodeling

Metro Atlanta Area 
Atlanta, GA 30303
Phone: (770) 337-4378
Website: www.castlepainting.net



Reviews
Reviews: 1

Posted on 10/23/2009

Unprofessional
Communication with this company is very difficult. The owner lacks professionalism & knowledge as the previous customer stated. Plus they do not have a contractor's license but tell you that they can do major renovations.
Overall
1 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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Reviews: 1

Posted on 8/30/2009

Very Disappointing Work
Castle Painting is poorly organized and the quality of their work reflects this. Our renovation project took significantly longer than was estimated due to multiple mistakes and poor communication with their subcontractors. It is hard for me to recommend any renovation service that has difficulties with measurements and also damages my property while they are on the job. They caused water damage to my home as well as damaged furniture and appliances. They may be able to paint, but please do not hire them for any additional work. Their inexperience and lack of professionalism is clearly reflected in the poor quality of their work.
Overall
1 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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Reviews: 1

Posted on 2/11/2009

Excellent to work with!
Castle was great - they completed exterior painting as well as some new hardwood flooring for us. Extremely professional. I highly recommend and will use again!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 10

Posted on 12/29/2008

Recommend Castle Painting
Castle Painting did interior paint work on my house as I was getting it ready to put on the market. They were priced less than comparator estimates I had gotten. They were great to work with & seemed to enjoy what they do. The only real negative I would say is that the painting guys were at the house until around 10pm trying to finish to avoid a 2nd trip. I appreciated no need for a 2nd trip - however, I felt that was very late on a work night to be dealing with workers in the home. There was also some damage to my hardwood floors by them moving the fridge - the painters first admitted fault, but then tried to rescend - however, i discussed it with management & there was no problem having the issue resolved. They sent a hardwood floors guy that week to fix it. I'd recommend working with them again despite the couple of negatives. Paint job was good with relatively low price.
Overall
5 star rating

Quality 4 star rating
Service 5 star rating
Value 4 star rating

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Reviews: 9

Posted on 10/17/2008

Great combination of fast and high quality!
Castle did a fantastic job painting several large rooms in my house including a vaulted ceiling. They worked extremely quickly, but still did a fantastic job fixing any flaws that were there from previous painting. The result was smooth walls that look like new, and a result that I'm thrilled with. Even my very particular mother is impressed. My only warning is if you get additional work done, check your final bill to make sure everything was billed accurately if it is outside of the original estimate. However, I would still use them again because it was in addition to the original estimate and it was resolved quickly. Thank you and look forward to working with you again!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 4

Posted on 8/31/2008

Top notch
A friend of mine used these folks for a condo painting several years agosince thenthey've done an interior and an exterior project for usstellar efforts. Good pricinggood follow up and when there was a small issue with damagethey acted quickly and at their own expense to handle it. I wish all businesses worked as these folks do. Miguel, Laura and the crew are great. Can't say enough.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 7/18/2008

Exterior Home Painting Review
We just had the exterior of our 2 story stucco home painted by Castle Painting. We got an estimate only a few hours after placing a call with Castle. The three man crew was on site the next morning and completed the job in two days. Even though we have a fairly steep roof line, a 10 ft chimney stack and a large 45 ft high wall on one side of the house the crew did a great job tacking all the tough spots. My wife and I are very pleased with the quick turn around and the quality of the job (Light Green with White Trim) that Castle’s crew provided. The crew covered all decking and taped and covered all windows so there were no drips. Based on our experience; price, quality and service we are very pleased with the home Painting Service that Castle Painting provided and would recommend them to our friends and neighbors.

The painting crew was great!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 4 star rating

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Reviews: 2

Posted on 6/5/2008

Deceiving estimate...
We hired Castle Painting; when the estimate was verbally given by Miguel, there was absolutely no mention that wall prep or trim was NOT included. The painters showed up and advised they do no trim, no wall prep.Written estimate very deceiving. Paint job had runs and walls needed prep work and the painters just painted over it. Would not recommend!!
Overall
2 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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Castle Painting & Remodeling replied on 06-17-2008
We feel that this review is very unfair. First of all, we never provide verbal quotes. Secondly, our estimate is broken into 3 areas with checkboxes of what is to be painted (1) Walls (2) Trim (3) Ceilings. On her estimate we only checked the boxes for Walls & Ceilings, so we don't understand how they felt it was deceiving or that the trim would be included. Trim is not included with the walls as an industry standard. They wanted the estimate for as cheap as they could get it (even only had us paint two walls instead of entire area). We also advised them that because of their bad wall conditions (not everything can be patched) that a flat paint would help hide the flaws. They decided to go with a satin paint instead (the darker the color and higher the sheen the easier it is to see flaws in the walls). We always include filling nail holes, settling cracks, nail pops, etc. They also never indicated their displeasure to the office so that we could have addressed any problem. We hope anyone who is reading this will also check out to see that every other review we have is a 5-star rating and we are extremely concerned with our customer's happiness and performing a high quality job. Thanks!
Reviews: 1

Posted on 3/27/2008

A great choice
I did a search for a housepainter and they came up. I read through the reviews and decided to go with them. I am very happy I did. They are prompt, courteous and willing and able to please. And the work was really fine.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 4 star rating

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Reviews: 2

Posted on 2/29/2008

The Best in Atlanta
I own Carrie's Here!, a full home solutions business. Many of my clients require painting services and after years of looking for the perfect company, I found Castle Painting. Their customer service, value, quality of work, and their willingness to bend over backwards are the traits and meet the high standards I require. They have never let me down like many of the other so called "highly rated" painters have. Castle Painting delivers perfection every time and are an amazing company to work with. Not only am I lucky enough to call them my Premier painting company, I am now honored to call them my friends and cherished members of the Carrie's Here family!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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