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Sweet Dreams Bakery School

2088 Idlewood Road , Suite 8 
Tucker, GA 30084
Phone: (770) 270-4118
Fax: (770) 270-4118
Website: www.sweetdreamscustomcakes.com



Reviews
Reviews: 1

Posted on 12/7/2008

The best cake vendor. Repeatedly...
I used Sweet Dreams for our wedding cake when they first moved to Georgia and had just opened. The customer service was impeccable from the initial cake tasting to the final delivery on my wedding day. Everyone loved our cake's flavor and it was absolutely beautiful. Since then, I've used Shari and Steve for many family birthday cakes- one as recently as last week for my mother. Shari went above and beyond. Everyone once again loved the cake itself and the decorations were amazing. I highly recommend Sweet Dreams for ANY occasion. So would many of my friends and family who have used Sweet Dreams since our wedding in 06. Shari and Steve treat you like family, which is hard to come by when you're talking vendors for weddings! Just book them already.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 6/4/2008

Personal touch
Sweet Dreams Bakery did a wonderful job on two separate occasions designing and delivering a wonderful birthday cake. They are passionate about their business and offered excellent service. Every adult at our son's party agreed that the Sweet Dreams cake was the best they ever tasted. My son was over the moon with their cake design. Very creative, delicious to eat and affordable. We will work with this bakery again.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 7

Posted on 10/3/2007

Great Cake...Bad Customer Service
This wedding cake was the best tasting cake I have ever hadbut the main lady treated me horrible. She overcharged my card for the amount American Express charges them to run my card, and when I said something to her she expected me to pay for it without her ever saying anything before she ran it. UmmmI think NOT!! One day I went there after I was already committed to their place for my wedding cake, she came out from the back room with a spatula in her mouth, licking it in front of me. Ewwww. (Unprofessional) The cake is good but sometimes it is not worth being worried that something will go wrong with your cake when you have so much else to worry about. Good luck if you decide to go with this company. Remember she can be really mean if you say the wrong thing.
Overall
2 star rating

Quality 5 star rating
Service 1 star rating
Value 3 star rating

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Sweet Dreams Bakery School replied on 10-03-2007
Customer was advised up front that we did not accept American Express. She did not have her credit cards with her the day she ordered her wedding cake but gave us a credit card number to use. When we received our merchant statement it had additional fees from that charge. We tried to contact her leaving voice mails asking her to give us a call or we would charge her card for the additional fees. She apparently changed her contact number but did not tell us so she did not get the messages. After receiving a call from her about an additional charge to her card, we promptly refunded the overcharge to her sister when she came by with a ribbon swatch.

The cake was delivered on time and intact. Later the customer tried to get a refund from her credit card company stating that her wedding cake was delivered upside down. Her claim was denied when we provided onsite photographs showing the wedding cake delivered intact.

So, she would use what should be the happiest time of her life, trying to get a refund for her wedding cake when she admitted she enjoyed it.
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Sweet Dreams Bakery School
Receive 10% off your class when you complete each series of classes. Series One: Cake 101, Intermediate Cake Decorating, Advanced Cake Decorating; Series Two: Fondant 101, Advanced Fondant; Series Three: Sugar Arts 101, Intermediate Sugar Arts, Advanced Sugar Arts.
ex 12/31/2009  |  view coupon »
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