Jim Ellis Hyundai of Atlanta

The reason I keep returning to this dealership is the staff. I have never had a more pleasurable car buying experience, and the same level of service has carried over to the service department.

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The reason I keep returning to your dealership is the staff. I have never had a more pleasurable car buying experience, and the same level of service has carried over to the service department

"I have had my Genesis for over a year now and had it serviced at Jim Ellis four times. The service folks at Jim Ellis have always been a pleasure to deal with. I can find no fault with their service and would highly recommend Jim Ellis for your auto needs.--Brent Eastwood"

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"I have had my Genesis for over a year now and had it serviced at Jim Ellis four times. The service folks there have always been a pleasure to deal with. I can find no fault with their service.--Boon

After researching Hyundai I went to do a test drive and was I surprised. Not only with the car but also with the level of professionalism by the sales staff at Jim Ellis. I purchased through their Internet Department and It was the smoothest transaction I have ever made buying a car and I will give credit to Virginia Baxter who was so nice and up front making the purchase of my Elantra Touring so easy and such a pleasure.

We first went to Jim Ellis in February 2009. The sales person Walther was very professional and helpful. We were about to purchase a car from him then. Unfortunately, work-related circumstances intervened and put our life on temporary hold. We re-visited Jim Ellis a few weeks ago. Walther was then busy processing the sales of another client so he referred us to Virginia Baxter, who was extremely helpful. We appreciate that both Walther and Virginia did not strong-arm us to buy immediately. We also appreciate that Jim Ellis was flexible in negotiating the trade-in value of our Accent. The Finance Manager was also professional and straight to the point. We have also used Jim Ellis Hyundai for servicing for our past car Accent and very, very happy with your service people. Jim Ellis is tops in our book!!!! Big commendations to Virginia, Walther, Mr. Baxter who also helped us in getting our new car ready for us to drive home, and theFinance Manager. The sales process went very, very smoothly. We did not feel any stress at all, and had peace of mind (worth a million bucks!) in making this purchase. We thank the good Lord for leading us back to Hyundai for our car purchase. Praise God for His blessings! -

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This place only cares about getting your wallet! They were so kind when my wife and I bought our vehicles from them and now that we need help over them overcharging my wife- can't get anyone to return my calls and disappeared! Long story short their service department will rip you off by.making up high costs without any justification. I called 3 other hyundai dealerships in Atlanta and got quotes for the exact same work that this dealership had done and $500-600 difference in price. This place being more expensive. This place charged $1620 for 60k ck up, some front brakes, and timing belt that they scared my wife into thinking she needed it. Trust me call around to other dealerships and stay away from these guys.

Many people dread the purchase of a new car and I'm included. Do not enjoy the haggling process, but my experience was very pleasant. From the test drive(s) to the final signing it was made easy and enjoyable. We had a figure in mind for the car we wanted and it was met by management without a hassle. Greg was very helpful and attentive and you knew he wanted to help make the purchase as simple as possible. There were two items missing (net and cargo tray), but they were ordered and I received both in less than a week. Thank you very much,

Brent Dady"

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I took my wife's 2005 Santa Fe in for a routine maintenance checkup. The Jim Ellis service department recommended we go ahead and get the timing belt and other drive belts replaced; which we did. (over $1,000 for the final bill)

One week later, my wife is driving the vehicle when it began making what I can only describe as a "screeching" noise. She immediately pulled into a service station and called me. I drove her car to Jim Ellis Hyundai's service center and they took a look. I was told 30 min later by their service department that one of their techs (Mike) put a drive belt on "incorrectly" (their word not mine). A bit concerned, they said the belt was replaced and there would be no charge.

The vehicle was fine for only one more week. Then, the same scenario occurred as my wife was driving -- except this time pieces of shredded driving belts were coming off. We got the vehicle into Jim Ellis Hyundai for the THIRD time. Turns out "Mike" put on other belts on incorrectly -- from the original service they recommended. The work done (or not done, in this case) was negligent and endangered the safety of my wife *twice* while driving; because the service staff at Jim Ellis Hyundai had someone who clearly should not have been working on an automobile replacing my wife's timing and drive belts. All we got from Jim Ellis' Service Staff -- and Wesley Ellis (Jim Ellis' son and GM) -- was to just be thankful they serviced the car at no cost after the first mishap.

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"Love your Dealership and the way I am consistently treated very well each and every visit. I am a Jim Ellis fan for life and recommend your dealership to others. You folks treat me like I would imagine the folks who drive a Lexus or BMW are treated when they drive to their dealers for service! Keep up the great work!!!!!--C. Ericson"

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