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A Better Gutter Cleaning - Atlanta, GA

Phone: (678) 897-4351
Email: Email this business
Website: www.abetterguttercleaning.com...


Reviews
Reviews: 2

Posted on 10/22/2009

Content with service
I am very pleased with the ease of scheduling and professional workers that came out to service our gutters. I was able to schedule an estimate, get service and pay online. My only complaint is that the company was too busy to handle the gutter cleaning within the 7 promised business days and I had to call to find out why they had not scheduled the service. Other than that, they were excellent and I will certainly use them again.
Overall
5 star rating

Quality 5 star rating
Service 4 star rating
Value 5 star rating

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A Better Gutter Cleaning - Atlanta, GA replied on 10-26-2009
Hey there, and thanks for letting us know how we did. I wanted to apologize for the delay you experienced, but all this rain we've had has caught us off guard. Everyone is trying to get their gutters cleaned at the same time, which would not be a problem for us normally, but we had already scaled down our staff for the slow season, and it really put us behind. You'll find this was just an isolated incident. Thanks!
Reviews: 2

Posted on 10/15/2009

Didn't Fix Gutters, but Wanted More Business
Used "A Better Gutter Cleaning" to repair a loose gutter that I had in 2007. Since then, I have had problems with rain coming down the front of my house, but have continued using the service with no notation of any problem by ABGC. Recently, I have had my gutter inspected by a roofer and was told that it was reattached incorrectly with the wrong slope, which has caused rotting to my soffets. I have contacted ABGC and was told that they would come out to inspect that week. Two weeks later, they are coming out to inspect but want to clean my gutters as well at a pretty high rate. When I receive the notification of the cleaning, they report says "Make sure this resecure is still tight and he thinks it is sloped the wrong way because of overflow, but I'm thinking it's clogged." Feels nice to be called a liar prior to any inspection.
Overall
1 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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A Better Gutter Cleaning - Atlanta, GA replied on 10-22-2009
I'm waiting until this is finalized to respond.
Reviews: 4

Posted on 8/11/2009

Great service
Used this company for the first time yesterday. They did exactly what they said they would do, were on time, professional and thorough. I will definitely use them again.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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A Better Gutter Cleaning - Atlanta, GA replied on 08-11-2009
Hey, and thanks for letting us know how everything went yesterday. Our promise to our customers is to always be professional, operate with integrity at all times, communicate effectively, and make gutter cleaning the easiest service you schedule all year. We'll see you in the Fall after the leaves are down.
Reviews: 7

Posted on 7/23/2009

Simple and reliable. What more do you need?
I made a call to tell them what I wanted, and they gave me a price and time frame that they'd come. They informed me the day before when they'd be at the house. You don't need to be home, as they will do the job outside and then leave an invoice in the mail. Easy scheduling, no need to be home, and they do their job as requested. What more can I really ask for? Highly recommend!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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A Better Gutter Cleaning - Atlanta, GA replied on 08-02-2009
Thanks for letting us know everything worked out as planned. Remember to have your gutters cleaned after the leaves fall.
Reviews: 1

Posted on 7/21/2009

Excellent service and great value!
Easy to schedule, very, very reasonable price and great service! We will definitely be using A Better Gutter Cleaning from now on and would highly recommend them.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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A Better Gutter Cleaning - Atlanta, GA replied on 08-02-2009
Our entire focus is on making gutter cleaning the easiest service you'll schedule all year long. Now that you are in our system, it's even easier. Simply go to our website, schedule online, have the service completed within a few days and pay your invoice at our website as well. Thanks for the great review, it's good to hear that you appreciate all our hard work.
Reviews: 1

Posted on 5/8/2009

Giving Back
All us us here at the firefighters burn fund would like to give a special thanks to everyone at A Better Gutter Cleaning,for sponsoring a child burn victim to go to a special burn camp here locally.Thanks again for a great co. giving a great service on and off the job.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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A Better Gutter Cleaning - Atlanta, GA replied on 07-01-2009
Thanks for the review. Don't forget to get your gutters cleaned again this Fall.
Reviews: 9

Posted on 3/16/2009

Great JOB!!!
I had them come out and clean my gutters then to give me an estimate on the vent boot repairs but they gave me such a great price so I had both services performed at the same time. From start to finish it only took about 30 minutes and I've had no problems since and they did an excellent job on cleanup - this is truly a worry free service. Excellent service!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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A Better Gutter Cleaning - Atlanta, GA replied on 07-01-2009
Thanks for the review. We strive to be the best service company in the entire country.
Reviews: 2

Posted on 2/6/2009

Did not get what I paid for
We had our gutters cleaned recently and were not happy with the results. The bill presented was not what was quoted over the phone, they left debris on the back of the house and cleaned it only after requested to, they left nails & other debris from the gutters on the ground around the house, and when I checked the gutters that I can see from an upstairs window, there is still debris in them. I would not recommend this company.
Overall
3 star rating

Quality 2 star rating
Service 3 star rating
Value 2 star rating

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A Better Gutter Cleaning - Atlanta, GA replied on 02-07-2009
If this is actually one of our customers (I highly doubt that it is for several reasons) then I sincerely apologize. All you have to do is call the office and we would happily make a follow-up trip to address the service issues and talk about the difference in price.
Reviews: 2

Posted on 1/29/2009

Well done
Even removed the leaves from around the base of my house. Roof and gutters look great and leaves are piled neatly on side.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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A Better Gutter Cleaning - Atlanta, GA replied on 02-07-2009
Thanks for the great review. Don't forget to have the gutters cleaned again this Spring.
Reviews: 1

Posted on 1/21/2009

Great service, very professional
I was very impressed with my experience. Scheduling, payment, and follow-up were all hassle-free. And they did a great job with the gutters! I highly recommend them.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 4 star rating

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A Better Gutter Cleaning - Atlanta, GA replied on 02-07-2009
We try our best to make gutter cleaning service the easiest thing you'll schedule at your house. Thanks for the great review.
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