Southern Sprinkler Systems, LLC

They winterized my system and pump and did it fast and efficiently. Very reasonable price. Much better than I paid up north.

I thought my system was shot and all I needed was a pressure reducer. They could have taken me for a lot but were honest. Great service.

They repaired my break in one day and I am now a maintenance customer. Easy to deal with.

We enjoyed talking to their owner about all aspects of our yard, not only the irrigation. He gave us helpful hints and didn't charge for the advice. A more...

Missed appointments, over charges, generally poor service. In this market where value is important I don't understand their business model.

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In early 2008, we hired Southern Sprinklers to locate & repair a sprinkler system for a house we'd purchased. They found & repaired 7 zones, but, never could find Zone 8. This cost $1615.

After much rescheduling on THEIR part, we paid them an additional $405 to simply find Zone 8. After a half-day of trying, they still couldn't find it & we scheduled another day.

After scheduling this last appointment, they repeatedly changed it and we finally told them to forget it since we couldn't run the system due to water restrictions. Regardless of our cancellation, they showed up and had the audacity to charge us an $85 trip charge.

We paid it, but, wrote the owner that we would no longer be doing business with them. If I were that owner, regardless of who caused the appointment mix-up, I'd have written-off the $85 charge for the opportunity to locate and repair Zone 8.

No matter what response the owner writes, our General Contractor is a witness that we cancelled the appointment. At the time, we all had a long discussion about the number of times they change appointments and he remembers it vividly.

Be very careful if you do hire them. They seem to do good work. But, don't hire this company unless you have a VERY flexible schedule and a secretary to keep up with their appointment changes.

Update 7/25/2009. Sweetwater Irrigation found Zone 8 in less than an hour with only 1 guy. Southern Sprinklers spent 2 days with 4 people and couldn't find it. I think they write their own reviews on these sites.

Highly unethical in dealing with customersdo yourself a favor and choose someone else. Misled me on pricing and warranty termsand were rude and more...

Members of SOuthern Sprinklers are at Arlington National Cemetery as we speak for the fourth consecutive year giving of their time and talent to our ational Cemetery. That is the kind of company that I want to do business with.

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I enjoyed meeting with their technician and he did a very good job of getting our system running again after not using it for two years. Their office more...

I am in complete agreement with the other customers complaints. We were charged exhorbinant amounts of money for services we never approved. I don't know the name of the lady at the office I spoke to, (was of Indian descent)but she also was extremely rude.

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