Joe Tinsley is a native San Diegan and learned the trade at a very early age, working with many local union contractors. Specializing in all phases of the trade, custom residential, commercial,& custom commercial! When JTST does a job you can be sure of many things,high quality, years of experiance, fully licienced & insured, And someone who feels the custumer is always right!!!!!
I just moved to Del Mar from chicago and found Joe Tinsley through Yahoo advertising , i called and got an estimate to tile my new 4000 sq foot home. Joe was reasonable compared to other quotes i got and we settled on a date and his crew showed up (on time). He completed my home in record time and we could not have been more pleased. Joe Tinsley Tile/Stone is the place to call.
Posted: 9/10/2010 • Link to this review
We contacted Joe Tinsley through KUDZU for a tile job in our home. He came out and gave us a bid. We accepted the bid in writing. He said to contact him when the tile we ordered was delivered to our home. We called Joe and upon checking his work calendar he assured us that he would begin the job on the 14th of June, still 11 days away. On the 13th we took our built-in stove apart so the area would be ready for him. We then called him to find out what time he would arrive the next day. He abruptly told us he would call us right back. We never heard from him again! Even after another phone message and email we left for him! What was his reason for abandoning our project? Who knows? Perhaps, on second thought, he felt his bid was too low. Or maybe we lived too far from his comfort zone. In our opinion his business practices are unethical. Fortunately, because of his questionable behavior, he didn't work in our home. Who knows what results we would have received? We found someone else to do the job and we were completely satisfied with the work. We will share with our friends our negative experience with Joe Tinsley and spread the word about thinking twice before hiring him!!!!
Posted: 7/11/2010 • Link to this review
I called and spoke to Joe personally to get a quote. He told me he will call me back and he never did. I left 2 more messages on different days after this one bec. I really want my tiles done. No callback either. No business etiquette. You could have just be outwardly honest that you cannot do it rather than have your customer chasing you and giving no response back and wasting my time.
Posted: 6/22/2010 • Link to this review
Joe Tinsley Stone & Tile saved my day. After going through the horrific experience of my apartment flooding, I was referred to JT by a friend to get my floor redone. I was on a major time crunch, and JT was incredibly prompt and professional in finding tile of my specification and working around my student's budget. I live in a condo, and the HOA was giving me grief about rules and regulations surrounding my choice of floor. JT stayed with me and adjusted the job based on those rules last minute. Having a background in customer service, I have to say, I never go in with the expectation that a businessman will be kind, generous, obliging, and even understanding. JT treated me like a friend, and that's when it ceases to be about a tile job. He helped me out during one of the most challenging experiences of my life by going the extra mile and making the ordeal of fixing my home manageable. I am very thankful, and highly recommend JT Stone & Tile for not only doing an amazingly precise job, but practicing the best business.
Posted: 10/04/2009 • Link to this review
I needed tile work in my 1/2 bath & called Joe. Even though my job was small, he said there would be no problem & quoted a price over the phone. Within days, my job was complete. I am very pleased with the work. There was no mess, very clean and neat. What a great company, I would use them again and I highly recommend them to others.
Posted: 4/01/2009 • Link to this review
Let me amend my prior review. I recommended Joe to my elderly neighbor. He came by and gave her a quote, and after agreeing to do the job he backed out. He obviously took a better paying job and left her high and dry. And instead of telling her the truth, he came up every lame excuse to get out of the job. So I'm sorry for prior recommendation.
Posted: 12/24/2008 • Last edited: 6/22/2010 • Link to this review
This is very unfortunate, but not true. It would be nice if lanny would call me to get the real story, and clear this up!! look at my reviews, I would never change a review until I heard both sides,And how does this affect the quality, service & value of his job which WAS 5 stars across the board.
As a General Contractor the three main components of a subcontractor are quality, service, and value. I can honestly say that Joe Tinsley meets all three criteria. With top-notch employees, incredible service, and an eye on expense Joe Tinsley is the complete package. I would recommend him for any tile job, big or small. William Wygant, Superintendent, Utgard Construction Company Inc.
Posted: 12/03/2008 • Link to this review
Joe is WONDERFUL!! He's on time, on budget. He is clean, neat and thorough. A true professional with a good heart too! I have recommended him to my family and my friends and will use him again for all of my future stone and tile needs! Lynn from La Mesa
Posted: 10/31/2008 • Link to this review
Joe did another one of our apartments. He replaced a Kit,LR,DR and Hall floor and re-tiled our bathroom vanities! GORGEOUS! If you want to see his work go to YOU TUBE and put it 3838 Lamont. He is working out so great we have him scheduled to do more work next week!! Thanks again Joe!
Posted: 9/03/2008 • Last edited: 6/20/2009 • Link to this review
I recently hired Joe Tinsley Stone & Tile to do my kitchen and baths in my home in Rancho Sante Fe. I am greatly satisfied with the quality of work and the efficiency of their service. I would recommend this company to anyone that i know. I look forward to working with them again.
Posted: 8/01/2008 • Last edited: 2/16/2009 • Link to this review