Cox Cable/Cox Communications Utilities

Cox Cable/Cox Communications

44 Reviews

(619) 262-1122 www.cox.com... » View Website »

5159 Federal BoulevardSan Diego, CA 92105   map »

Business overview

Forget about dealing with different communications providers. Cox Communications is your one-stop shop for phone, Internet and TV services. With the Cox Combo, you'll enjoy great discounts - all on one bill! Cox Combo prices are guaranteed until July 2008!

We have a variety of combos for different customers, tailored to your needs, preferences and viewing habits. Pick the combo that is best for you and you?re sure to save big over what you would spend buying the same services.. individually. Looking for more specialized Combos? Compare all our Cox Combos to see which one is right for you! Remember, you can always add more services to any Combo!

VIEW MORE »VIEW LESS »

Utilities Provided

  • Cable
  • Internet Service
  • Telephone Service

Services

  • Equipment Maintenance
  • Installation

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:00am
  • 8:00pm
  • TUE
  • 8:00am
  • 8:00pm
  • WED
  • 8:00am
  • 8:00pm
  • THU
  • 8:00am
  • 8:00pm
  • FRI
  • 8:00am
  • 8:00pm
  • SAT
  • 8:00am
  • 5:00pm
  • SUN

Reviews

View More »

Needs to work on some stuff., 7/29/2008

I actually have been quite pleased with Cox after so many true bad experiences with other companies (statewide). Their packages for service are very affordable and excellent. I do wish they would get... with the times though. You should be able tot have a package with just tv and internet without a landline. At first I was paying for something I never used but as time went on it ended up being a blessing in disguise once I started working from home. Of course the $80 price tag has been a valuable savings over the years. Their based cable is decent as well, it has just as many channels as I would care to have enough to keep me planted on the couch for a few hours or to let the critters listen in on the Animal Planet while I'm out running errands. Having a fax machine has been really handy. Their customer service is absolutely terrible, but than again outsourcing is just a plan bad idea and they know nothing about internet connection so forget getting any help on that one (lucky I have a computer geek in the house. But once I finally got someone on the phone for other questions (i.e. billing, etc) they were nice and friendly each time. I like the fact that you can take care of everything online these days (personally I think this has helped make phone customer service better since now they have the time to be nice on the phone, lol). Needless to say in 5 years I have had only ONE bill issue and it was corrected immediately after only 30 minutes of being on the phone.

VIEW MORE »VIEW LESS »

Cable is expensive, 5/03/2008

I had cox cable for awhile, they do have good customer service. I just wish it didn't cost so much to watch cable television. Gotta have my MTV.

Displaying 1-15 of 44

Reviews

petsitterkat

Reviews: 172

Needs to work on some stuff.

I actually have been quite pleased with Cox after so many true bad experiences with other companies (statewide). Their packages for service are very affordable and excellent. I do wish they would get with the times though. You should be able tot have a package with just tv and internet without a landline. At first I was paying for something I never used but as time went on it ended up being a blessing in disguise once I started working from home. Of course the $80 price tag has been a valuable savings over the years. Their based cable is decent as well, it has just as many channels as I would care to have enough to keep me planted on the couch for a few hours or to let the critters listen in on the Animal Planet while I'm out running errands. Having a fax machine has been really handy. Their customer service is absolutely terrible, but than again outsourcing is just a plan bad idea and they know nothing about internet connection so forget getting any help on that one (lucky I have a computer geek in the house. But once I finally got someone on the phone for other questions (i.e. billing, etc) they were nice and friendly each time. I like the fact that you can take care of everything online these days (personally I think this has helped make phone customer service better since now they have the time to be nice on the phone, lol). Needless to say in 5 years I have had only ONE bill issue and it was corrected immediately after only 30 minutes of being on the phone.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Admin

Reviews: 438

Cable is expensive

I had cox cable for awhile, they do have good customer service. I just wish it didn't cost so much to watch cable television. Gotta have my MTV.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

chut1144

Reviews: 239

Better than Time Warner!

If I could have Cox Cable instead of Time Warner (I live in Mission Valley), I'd take it right now. They offer good packages and their channel selection and internet are top notch.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

BobCorso

Reviews: 166

Don't bother

Just go for satellite. Their service is terrible and goes out when you look at the TV wrong, or at all. Sure I am engaging in hyperbole, but not by much.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

AtoZStillNotAtLibertyToSay

Reviews: 119

better then time warner

If you have a choice which most times you wont choose this one over time-warner. if not go dish. Cox customer service is easy to deal with over the phone

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

mequan89

Reviews: 138

i hate this company!

this place should be shut down! if you have a problem, prepare to be stuck with it! their workers who are on the phone do not help at all-and barely speak english! it took this company 3 in a half weeks to get internet back!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

rayray05

Reviews: 240

If I had another choice.....

Our internet has so many problems and every time we have to call, its about an hour long phone call atleast. If I had any other choice, I would definitely go with someone else.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

albantautauTAUTAU

Reviews: 129

Average

Service sometimes sucks, but sometimes doesn't. I would rather have something alot more stable.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

darian01

Reviews: 6

BEST COMMUNICATIONS PROVIDER IN TOWN

Cox Communications has been able to do what none of my providers have been able to... Get my billing right. Services are crisp/clear.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

bluecows41

Reviews: 23

100% reliable

I thank Cox for being a provider to back up what they say. I have been with many other companies and I for one am a 100% satisfied with Cox Communications. Great work!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

princessloops

Reviews: 1

COX

Best Cable Service EVER !!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

twoboys

Reviews: 9

Best Cable Service

Best Cable quality and Service

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

coffeediva

Reviews: 14

great as always!!!!!

Great service, great people, and great price!! can't ask for anything better!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

liz4774

Reviews: 35

Fast service

The service techs where great at answering my questions and the online speed is great

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

vimarch

Reviews: 2

Great Service

Great, reliable service. Very Fast High Speed Internet

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO