Atlanta Craftsman Interiors

1735 Defoor Place NW , rear building 
Atlanta, GA 30318
Phone: (404) 352-4400
Toll Free: (877) 652-4400
Fax: (404) 352-4490
Website: atlantacraftsman.com...
Atlanta Craftsman Interiors Atlanta Craftsman Interiors : Drapery & Upholstery Stores, Atlanta, GA



Reviews
Reviews: 1

Posted on 6/14/2011

Detail Oriented, Prompt, and Convenient Delivery
Olivia recovered 2 ottomans for me. She picked up and delivered them on time (in fact she always arrived a few minutes early). They are beautiful. I would reccomend Olivia to any friend/neighbor due to her great communication, quality work, and added delivery touch.
-Allison Kinker
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Reviews: 5

Posted on 6/14/2011

Fantastic job!
Olivia was prompt, efficient and did a fantastic job making us new custom couch cushion inserts. I would highly recommend them for any upholstery work you need done!
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Reviews: 1

Posted on 5/13/2011

Reupholstery at its Finest
Atlanta Craftsman Interiors made my old chairs look brand new and I did not have to leave home for the service. They brought samples to my home, provided free pick-up and delivery. They were fast and hassle free. The work is flawless and Beautiful. Upholstery at its Finest!
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Reviews: 2

Posted on 5/5/2011

Unprofessional and Expensive BE WARE!!!
I contacted this company to get an estimate to have a sofa recovered. Olivia Russell sent an e-mail with the bid, however I needed her to resubmit the information on a company invoice because the insurance company is going to pay to have the sofa upholstered. She said in order for her to do that I would have to pay $125. If I did pay the $125 and I used her to upholster the sofa she would then deduct the money from my bill. I was outraged by her e-mail; how unprofessional. If her quality of work is anything like the poor representation in the e-mail, I would certainly not want her to do any work for me. BE WARE!!!!
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Atlanta Craftsman Interiors replied on 05-05-2011
Unfortunate in this business,you cannot make everyone happy but please let me respond to this review,I have never met her,never done business with her.She called my shop requesting a labor price on reupholstering her sofa,she emailed me a picture of the sofa and i responded with the price via email,then she requested that i submit a estimate with my letterhead for the insurance company,I explained to her our procedures which involved a fee of $125.00 and that fee would be deducted from the total if we were awarded the contract.I also explained to her that in the past we have written estimates for people for insurance purposes and when they get paid,we never get the work. this is not unusual and i donot know why she became so upset because if she were going to use my company, this should not have bothered her. I apologized to her and i maintained a professional attitude at all times.my intentions were never to upset her and i truly hopes she will find a company to assist her needs.
Reviews: 2

Posted on 4/7/2011

Exceeded all expectations!
This was the first time we had anything reupholstered. We picked Atlanta Craftsman Interiors based on their Kudzu reviews and we were not disappointed. Olivia was great about working with me via email until we were ready to pick fabrics. She then brought a TON of books over to my house and patiently waited for me to look through them all. Then Russell, her husband came in and picked up the chair and sofa. I got them pack less than two weeks later, looking amazing. Now I can't wait to get some custom draperies done with Olivia!
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