Cool Masters, Inc.

Cool Masters, Inc. Heating & Air Conditioning
485 Buford Dr NE , Suite 110 
Lawrenceville, GA 30046
Phone: (678) 534-7683
Email: Email this business
Website: www.coolmastershvac.com
Cool Masters, Inc. Cool Masters, Inc. : Heating & Air Conditioning, Lawrenceville, GA



Reviews
Reviews: 1

Posted on 11/24/2013

Super honest about the small job=earns the big job
I called on a Sunday, aiming to make an appt for someone to come out during the week and Jonathan said he was going to be in my neighborhood so would happily stop over. SUNDAY!

We have a 20 year old high-effeciency furnace that has been acting a little funky, we were also smelling some gas coming from the exhaust. Jonathan came out and walked me through exactly what readings we should expect from the furnace. While he was doing his reading, he patiently explained what we were seeing, what it meant and how it affected the furnace. I was expecting him to try and sell me on a new furnace (which wouldn't have been out of line, given its age) but he said we had at least a year left and was just really honest about the shelf-life (he also quickly fixed what was causing the gas smell). It was the professionalism and honesty that was shown during a small maintenance check that is the reason I'm going to use him come spring to replace the unit (and the ductwork). I find that its really easy to dupe someone when they don't know what they are doing, but the best ones educate and are consultative, and thats what you're getting with Jonathan @ Cool Masters.
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Reviews: 1

Posted on 11/19/2013

So pleased with them !!!
I just used Cool Masters for the first time. I am so pleased with them. We will definitely be using them again for all our Heating and Air needs. They were actually able to come the same day I called! The technician was super nice. We were having some issues with one of our units and he fixed it and then I asked him to perform maintenance on both units. Found some small issues that would have caused us bigger issues if went undetected. We have used another company for years but not anymore. So happy with Cool Mastersvery professional and very reasonably priced. Thank you!...
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Reviews: 3

Posted on 11/14/2013

Upstairs Furnace and AC
I had Cool Masters come out and check my 1992 original units. The upstairs furnace had a cracked heat exchanger and was leaking carbon monoxide. Their combustion analyzer made this very evident. It was very clear what needed to be done and they replaced the furnace and AC very quickly and at an good price. Very clean and neat.
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Reviews: 1

Posted on 11/4/2013

prayer answered
i have a package unit that went out completely (no heat or a/c). called out two techs from other companies that both came to the same conclusion, "it's an old unit, it's a waste of money to fix." i was calling around for quotes on a new system and thankfully the first two places wouldn't talk to me!!!

then i called Cool Masters and talked to Jonathan to get a quote on a new unit. i described the issues and he immediately claimed, "don't get a new one i can fix it." we set up an appointment for the same afternoon and sure enough he located the problem, fixed it, and viola i have heat now! OH AND I SAVED $4,500 (minimum) not having to buy a new system.
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Reviews: 4

Posted on 11/4/2013

Fast, honest, conscientious... at a great price
My heat upstairs wouldn't come on last week. I called Cool Masters because they had an excellent reputation according to my research. They came out, explained everything, and didn't try to sell me some expensive service I didn't ask for. Instead, they fixed my problem quickly, then checked the furnace with an amazing tool to see if my furnace was running efficiently. It wasn't. Not only was it costing me money (running too rich), it was creating higher levels of carbon monoxide than it should have, which was really dangerous for my family. They showed me what they were doing every step of the way. After making some adjustments, it was running perfectly. They were very informative, friendly and charged me much less than I was expecting. They really do deserve 5 stars. I highly recommend and will use them again!
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