Lisa is very talented and extremely professional. I asked Lisa to redesign my living room to create a new look and she did! She provided that WOW!!! factor in my household. I needed a complete transformation for my living room and boy did I receive it! She can tackled it all no job is too big or small to her: custom cushion covers, window treatments, custom carpets, test paint suggestions, artwork and much more (however there's a limit on wording that Kudzu allows :-) ). Lisa transformed my living area into lavish setting which is warm and inviting and all this was done keeping my budget in mind which I found very refreshing. I feel so at home now. I will be recommending Encore Décor to all my friends and family even if there not in the area.
Posted: 4/14/2010 • Link to this review
Lisa was very helpful in guiding me on fabric selection, window treatment style and new paint color for walls. When stuck or stressed about selection, Lisa offered alternatives that fit my budget. Will definitely use Lisa again for remaining rooms.
Posted: 3/21/2010 • Last edited: 4/14/2010 • Link to this review
I needed a part to repair my sofa on my own and Lisa was very helpful in finding someone who had the part. Even though I wasn't in need of her services, she took the time to help me.
Posted: 1/26/2010 • Last edited: 4/14/2010 • Link to this review
I made arrangements for Lisa to recover a piece of furniture that my cats had shredded. She came to my house to pick up the furniture and got very nasty because she said that the furniture had been urinated on (it hadn't been). She has every right to refuse to do a job, but her conduct was unprofessional. If the items had been in perfect condition, I wouldn't have needed them to be redone.
Posted: 9/16/2009 • Last edited: 4/14/2010 • Link to this review
We regret that we were not able to help this couple. The furniture requested to be upholstered had a very strong odor. To protect our other client's fabrics and furnishings that are in our studio, we do not provide upholstery service for furnishings that have odors which can possibly permeate our other clients projects. Our communication with this client was professional from the moment of contact and again, we are very sorry we could not satisfy this potential client.
I recently had some major pieces of furniture re-upholstered Lisa's service has been amazing and exceptional. I love the results and the way she handled the job. She aims to please and delivered earlier than expected. She also worked around our schedule. I am a customer for life. It is so refreshing to receive this type of service. Her husband who helped pick up and deliver the furniture is a total sweetheart too. thanks Lisa
Posted: 7/08/2009 • Last edited: 11/24/2009 • Link to this review
I used Encore Decor to recover a rocking chair. Lisa did an excellent job and was very responsive in all communication (email, phone, etc). She completed the job in less than a week and went above and beyond to make sure the chair was comfortable and secure. Her prices were very fair as well. I would highly recommend her services.
Posted: 4/01/2009 • Link to this review
My first encounter with Lisa was a repair to the door of my dog's soft sided crate.Not something she had done before, but after a few Emails, she said "Bring it over and I'll take a look." After she put it back in working condition, I got her to recover the seat cushions of my sofa in the same sturdy dog proof fabric. My show dog earned all the titles we were going for and the crate has been retired, but the sofa is still going strong and looking fine. Lisa is willing to tackle more creative and "off the wall" projects and do them well.
Posted: 10/26/2008 • Last edited: 4/14/2010 • Link to this review
I am very satisfied with my choice to use Lisa to fashion window treatments. Lisa is clearly a perfectionist and desires that her customers are pleased with the finished product. I was impressed with the quality, the turn-around-time, and the ability to get in touch with Lisa. Impeccable customer service. I will be using her services again.
Posted: 9/28/2008 • Last edited: 11/24/2009 • Link to this review
Wow what difference a new set of drapes made to my diningroom. Lisa helped me chose the correct fabric and style to make the most impact. My husband and I love the way the new drapes look. Thanks a bunch Lisa!
Posted: 4/25/2007 • Last edited: 11/24/2009 • Link to this review
I found Lisa/Encore Decor via Kudzu and have been very pleased with her work. She is easy to reach, has fast turn-around on quotes, asks questions I don't think to cover, and has done an outstanding job on my window treatments. I have recommended her to my friends, and will continue to use her for future projects.
Posted: 4/24/2007 • Last edited: 11/24/2009 • Link to this review
Here I am again to rave about the fantastic job Lisa did making my draperies. Lisa made the Morehead draperies for my bedroom and I couldn't be more satisfied. Once she had the draperies up, I couldn't believe what a difference it made. The entire setting and tone of my bedroom had a personality of its own. I love showing the room off and can't wait to begin the next room makeover.
Posted: 4/19/2007 • Last edited: 11/24/2009 • Link to this review
I recently used Encore Décor and had a great experience. I had some chairs that were falling apart underneath that needed repair. I brought them over Monday evening and asked if I could get them back by Friday, since we were expecting company over the weekend. She completed them by Thursday and did an excellent job. I would definitely work with her in the future.
Posted: 3/19/2007 • Last edited: 11/24/2009 • Link to this review
I've worked with Lisa on several projects. She reupholstered a chair and ottoman, made several pillows and completely revived an old wood blanket chest by padding the top and covering it in beautiful fabric so that I may use it as extra seating. She worked with me to choose fabrics and kept me in the loop every step of the way. I plan to work with her on several future projects as she is the best value in town.
Posted: 3/06/2007 • Last edited: 11/24/2009 • Link to this review
Encore Decor reconditioned and upholstered our six Dining Room chairs and today they look better than when we bought them twelve years ago. The chairs had fallen on hard times - unstable with almost no support in the seat - and we were embarrassed to have guests use them. Now they're comfortable, sturdy and we're entertaining again.
Posted: 10/17/2006 • Last edited: 11/24/2009 • Link to this review
* By Appointment Only
Help the planet - and yourself:
Window Treatments help reduce energy usage. Reupholstering your hardwood furniture helps to reduce waste through recycling.