24/7 Moving & Delivery

24/7 Moving & Delivery Movers
290 Martin Luther King Junior Drive Southeast , Ste A-4 
Atlanta, GA 30312
Phone: (678) 666-5900
Fax: (678) 302-9656
Email: Email this business
Website: www.247moving.net...
24/7 Moving & Delivery 24/7 Moving & Delivery : Movers, Atlanta, GA



Reviews
Reviews: 1

Posted on 1/9/2013

Makes Moving Easy With No Stress
I've used 24/7 before to move furniture to a consignment shop and was very pleased so we hired them for a whole house move. From initial contact to the move itself the guys were professional, responsible and very respectful of us and our belongings. And that's all that matters when you move. I'd hire them again and would highly recommend!
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Reviews: 14

Posted on 12/19/2012

Decent price- but confirm details ahead in writing
24/7 moving had a better rate per hour than most and flexible in my move dates( $50 fee).

If moving with 24/7, be thorough about what they can and CANNOT do/move, esp for specific requests. Document questions via email. Timothy, the person booking moves, agreed to moving and stacking a washer/dryer - a main concern of mine and reason why I chose 24/7. I provided details of the move, esp. w/d in emails and no less than 2-3 calls, providing details about the w/d. Timothy confirmed each time that the movers would take care of it. On the day of the move, thankfully the movers were honest about their capabilities and didn't feel comfortable with the task. I called Timothy to ask, and he backtracked that he wasn't aware of my w/d specs. Daniel (owner) called, after reading my emails, and flat denied my request, stated I wasn't clear, that Timothy had no recollection and that the request was unconventional. Though you don't have to write anything in email, you should, bc that is what they will use to backtrack.

In the end, I appreciated the honesty of the movers. I didn't want them do something they could not. It would have been good to know in the beginning to plan, and unprofessional of the office staff/owner to backtrack, esp in the middle of my move day. My advice: ask question, get it in writing, be specific in your request and confirm if they can do it. Also, better have boxes and tape at all times.
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24/7 Moving & Delivery replied on 12-20-2012
The reason why we were not able to complete the assembly of this washer/dryer unit is because the length of the hose was too short to assemble and then hook up within the limited space in the home. The customer's instructions, " I have a front-load washer/dryer that needs to be unhooked and transported, and then assembled on the second floor of townhome," did not indicate the retro fitting of the unit with an aftermarket part, which would have been addressed differently from the beginning and more than likely the customer would have been referred to an appliance technician in this instance. Secondly, we only bring boxes and tape if a prior request is made. We don't want to waste space inside the truck that a customer could use for transporting their belongings. And finally, to address the $50 fee referred to in the beginning of the review. This customer cancelled their move twice, rescheduling for different days, once on the same day as the move and another the day before her move. We can reschedule, but a last minute reschedule (being less than 4 days notice) does have a $50 fee associated with it, which is not hidden and made very clear prior to reservation. We do however agree with this customer that any special requests be asked or addressed fully in writing just for clarity in the event of confusion either on our part or the part of the customer. Likewise, we encourage all customers to ask as many questions as necessary or desired. Our goal is to help you have a smooth and stress free move. We will always make time for your questions or concerns, no matter how complicated the situation.
Reviews: 1

Posted on 11/25/2012

Fantastic job!
We went from a 2 bedroom apartment to another 2 bedroom apartment across town. We have a lot of stuff for a 2 bd apt. The three man team was incredible, they wrapped/protected everything and did an amazing job with our stuff! Highly recommend!
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Reviews: 2

Posted on 11/21/2012

Great Job Guys
Just wanted to say THANK YOU/GRACIAS to the crew for making my move fast and easy. You GUYS ROCK. I will recommend and use again in the future. Have a great Holiday. Carolyn E.
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Reviews: 1

Posted on 11/6/2012

Great Experience on Recent Move
I used 24/7 Moving and Storage on a recent move from a 1 bedroom apartment to a house. The sales person was very helpful, returned emails/calls, followed up, and even matched a competitors price. I thought the rates were comparable to other companies I looked at. I had a 3 man crew who showed up on time. They were extremely professional and expertly wrapped all my furniture in blankets and saran wrap for protection. Nothing was broken on arrival. Even though charges were by the hour, the crew was extremely quick and efficient. It only took them 2 hours and 45 minutes to complete the whole move. I would recommend this moving company.
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