Neptune Pools didn't just build an inground pool for us, they orchestrated a new enviroment. We have WoW factor with our home and are extremely pleased and delighted. We would recommend Neptune a thousand times over. They are true professionals at what they do.
Posted: 6/04/2012 • Link to this review
They just finished our pool a few weeks ago, and it turned out better than we could have imagined. Evan is very professional, and makes you feel like your happiness is most important to them. They treat you how you expect to be treated with this kind of purchase. I highly recommend them.
Posted: 5/02/2011 • Link to this review
We had a pool built by Neptune Pools Inc this past spring. Thier overall organization is outstanding. From Sales; Escavation; Installers; Start-up to Support is just unreal. The project was on-time and better than expected. We appreciate the great job this company performed and each person that we came in contact with during our addition was personable; knowledgable and professional....
Posted: 12/19/2008 • Last edited: 4/19/2010 • Link to this review
Recently I relocated to the Atlanta area from Seattle. Since our new home did not include a pool, I was worried about who I could trust to do a job and honest job. I was very leary due to all the horror stories I had heard about people having pools built. Neptune Pools came highly recommend. From the first meeting with Chris to the last "Pool 101" with Rob, I have been completely impressed. The pool design was exactly as I wanted and there were no surprises along the way. We are enjoying our pool and will for many many more years. Thanks guys for a job well done!
Posted: 11/02/2008 • Link to this review
If you are looking for a pool company to deliver what they promise do not look for any other pool company but Neptune Pool. Everyone was first class from start to finish. I recommend Neptune Pool to anyone who wants to build a strees free pool Thanks Neptune Pool
Posted: 12/12/2007 • Last edited: 1/02/2008 • Link to this review
I chose Neptune after meeting with several pool builders in the Duluth area. I found Chris Adamczyk to be honest and direct about the process and responded promptly to all questions even after the pool was completed. The guys built the pool in half the time it took our next door neighbor who used another pool vendor. Reasonable price, great quality, exceeded expectations and good people. From the time they completed the pool Rob has been outstanding in his knowledge of the equipment and is responsive to our periodic calls. I would highly recommend the Neptune Pools team.
Posted: 11/10/2007 • Last edited: 1/02/2008 • Link to this review
I have built 4 houses, refinished 3 basements and have used contractors to complete various other projects on my homes over the past 19 years. I can say with complete confidence that this pool project by Neptune has been the best experience. From the first time we met with Chris Adamczyk, right through the final punch list with Rob Weatherly. The pool was completed on time, on budget, and with "NO" surprises or extra costs. Neptune thought through all the details. We didn't have to lift a finger. The pool and stonework has been the envy of all my neighbors. The workmanship has been praised by several of my custom builder friends. We couldn't be happier with the project.
Posted: 10/29/2007 • Last edited: 1/02/2008 • Link to this review
If you're looking for a Pool builder that sends a slick talking sales person to close the deal on the first (and only) visit while they talk trash about the competition then Neptune is not for you. We interviewed an endless number of pool companies and ultimately chose Neptune based on references, price, warranty and dependability. Not only did they finish our pool in less time than estimated but they came in under budget! This is a huge difference compared to others that told us to expect to pay at least 10% more than the quoted price due to "unplanned costs."
Posted: 10/24/2007 • Last edited: 1/02/2008 • Link to this review
I can count at least five times when they told us they would call us back shortly and never bothered to. Days would go by with out calling us back. 10 weeks invested and we got nowhere. Plenty of other pool builders in Atlanta call one of them instead.
Posted: 6/02/2007 • Last edited: 1/02/2008 • Link to this review
We apologize for any inconvenience that we may have caused you. Neptune Pools is extremely proud of its record for customer service and satisfaction. Since your post does not clarify whether we built you a pool and you are not satisfied with our product or you just simply could not get us to give you an in home consultation, I invite you to call Chris at (404) 557-3881 to discuss this matter further.
When Richard Bradford with Taylor-Made pools took my money and abandoned the project, the wonderful people at Neptune ( John, Mark, & Evan) took over. They gave me a price and stuck with it and their workers and craftspeople that they contracted with were excellent. I am in my 3rd year and I continue to get rave reviews of my pool, especially the stamped concrete! Neptune Pools made lemonade out of lemons! ( Never use Richard Bradford no matter what company he comes under.)
Posted: 11/01/2005 • Last edited: 1/02/2008 • Link to this review