We are in the business of repairing home appliances in the Greater Atlanta Metro area.
Our mission is to provide affordable, reliable and quality appliance repairs as efficiently as possible. It is our goal to have your appliance repaired as quickly as we can based on parts availability.
Appliances we service include refrigerators, freezers, icemakers, ice machines, dishwashers, ranges, cooktops, ovens, wine coolers, trash compactors, microwaves, washers, dryers and garbage.. disposals.
Call us today for quality appliance repair.
2012, 2013, 2014
Owner and technician, Ken Wiley, has over 30 years experience repairing all major brands of home appliances.
* By Appointment Only
I called to make an appointment at 10am. I got a 2pm appointment for the SAME DAY! Ken arrived promptly at my appointment time. He was very professional and courteous. Ken's experience really... shows as he DIDN'T start by pulling the dishwasher out. Instead, he was able to identify the problem and fix the dishwasher problem by just removing the access panel under the door. In the end, the fix only took ~20 minutes. I would really recommend Ken and East Cobb Appliance to anyone.VIEW MORE »VIEW LESS »
Very rarely do you find a company where customer service, fair pricing, and excellent quality of work are priorities. Well, I have to say that this company is amazing. I called to have them look at... my washer that had started leaking. Ken came out within a couple of hours, gave me the estimate to fix it, and had the repair done within an hour at a VERY reasonable price!! Let me say that my washer is not the easiest to get to being in a small area. From now on, for ANY appliance repair I need -- this is the only company I will be calling!!! You Rock!VIEW MORE »VIEW LESS »
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Received absolutely no diagnostics on the service call, and they are quick to replace an appliance rather than taking the time to diagnose and repair it. Got a lot of "I don't knows", so there was no feedback whatsoever. This forces the client to replace the appliance or pay their trip charge, then you have to hire another appliance company to run some true diagnostics.
I called to make an appointment at 10am. I got a 2pm appointment for the SAME DAY! Ken arrived promptly at my appointment time. He was very professional and courteous. Ken's experience really shows as he DIDN'T start by pulling the dishwasher out. Instead, he was able to identify the problem and fix the dishwasher problem by just removing the access panel under the door. In the end, the fix only took ~20 minutes. I would really recommend Ken and East Cobb Appliance to anyone.
Very rarely do you find a company where customer service, fair pricing, and excellent quality of work are priorities. Well, I have to say that this company is amazing. I called to have them look at my washer that had started leaking. Ken came out within a couple of hours, gave me the estimate to fix it, and had the repair done within an hour at a VERY reasonable price!! Let me say that my washer is not the easiest to get to being in a small area. From now on, for ANY appliance repair I need -- this is the only company I will be calling!!! You Rock!
Ken got my 20 year old Subzero buzzing along like new. He was able to respond to my inquiry quickly, and I was super impressed by his experience and professionalism. A reasonable price for a big job. Even my dog, who supervised the whole job, approved! I highly recommend Ken.
Late last night I submitted a request online for a service call, as my refrigerator and freezer were no longer cooling. I heard back this morning before 8:30, and Ken was at my door at about 11:30. I was certain I was going to have to replace my fridge, but he quickly identified the issue, had the part in the van to repair it, and he did so quickly and for a very fair price. He was out the door by 1:00, and was a pleasure to talk to while he did the job. Highly recommended.
Oven ceased functioning 2 days before Thanksgiving. Repair arranged and Ken showed up Wednesday with the parts and equipment needed to fix it. Family pleased we didn't have to order pizza. Thanks E. Cobb Appliance
When my refrigerator went out, the company I originally called couldn't make it out in a timely manner, so they recommended East Cobb Appliance. I was very pleased with the recommendation. Service was efficient, reasonable and honest. Would definitely recommend them.
I called East Cobb Appliance Service when my washing machine wouldn’t drain. Ken arrived right on time, immediately determined that the lid switch needed replacing and replaced it. He was cheerful and friendly the whole time. And my washing machine now runs with no problem. I would certainly recommend East Cobb Appliance Service.
We just recently had the need for appliance repair..we had a great experience from the initial call, to our appointment the very next morning. I felt like the cost of the repair was fair, the technician was on time, and completed the repairs quickly. I would highly recommend this business to anyone needing major home appliance repair. Thanks guys!
When my dishwasher and oven broke, I spent more time weeding out the phonies than getting the repair done by a honest and legit repairman. So I am here to say if you want to save time, and money, call Ken. You won't be disappointed.
Ken was timely and knowledgeable. He diagnosed and fixed my washing machine drain problem in no time flat! Will call again!
After submitting an email contact request, I received a very prompt call back and got an appointment to meet my schedule. Ken was on time and did a great job. He diagnosed the problem in 10 minutes and instead of replacing the entire control board, he was able to repair it saving me a few hundred dollars and time. He had the dishwasher up and running in less than 1 hour. I appreciate his professionalism and honesty. I feel very confident recommending his services!
Ken came to fix my GE fridge a couple of weeks ago. I sent in an email service request Sunday night and received a call early the next morning! Ken came right out and diagnose what he thought the problem was and repaired the fridge. Turned out the first diagnosis wasn't correct so he tried another solution. I was worried I was going to have to end up paying for 2 services, but he actually refunded me the difference between the 2nd solution (the cheaper one) and the 1st (the more expensive solution). Talk about fair! Ken is fast, prompt and knows his stuff. If you need any appliances that need to be repaired don't bother calling anyone else I'm glad I didn't!
I called East Cobb Appliance Service to repair my dryer. I called at 11 am and luckily Ken arrived at 4:30 pm on the same day. After taking the dryer apart, he figured out what was wrong. He had the part on the truck and the repair was done in 30 minutes. Ken is the owner and works hard to get the job done. Some other people were complaining about the service. Click on their other reviews and look how they complain about everything. You have to remember that Ken does not have every appliance part on his truck. Most parts are specialized and have to be ordered directly from the manufacturer. Overall, great service and I would recommend to others.
After being taken advantage of for a repair of our Viking refrigerator, Ken stepped in and saved the day! I would recomend East Cobb Appliance Repair to anyone and know you will get on time and trusted service. I will keep their number for all my future appliance repair needs!