We were charged $625 to replace a water pressure valve they said was going bad. The water pressure was at 70. Come to find out the average price to change WPV is $275 and water pressure should be between 60-80. And we have the same problem, called another company.
Posted: 10/01/2015 • Link to this review
Either this person has the wrong Plumbing Express (there are a couple of companies with similar names) or this is a competitor writing a slanderous review. No way we would charge that for a residential PRV replacement and anyone recommending a PRV changeout at that pressure would face disciplinary action. I just don't believe this review. This person will receive a notification that we replied to the review and should call a manager at the office. Blake Mowe, Director of Operations UPDATE: We have searched and found no record of any charge fitting this description. This review is flat wrong about this.
Finding an honest, reasonable plumber is sometimes difficult when you see the choices out there. So I trusted the reviews I read for Plumbing Express and now add my voice to the many people who give top ratings! I have actually had them out twice for two separate issues. I worked with two different employees, and both times I was beyond happy with the service I received. They quickly diagnosed my issues, fixed it completely in a matter of minutes, and did not charge me an arm and a leg for emergency service. Both James and Alex were professional, courteous, and checked other issues to ensure I would not have any future concerns. I have recommended Plumbing Express to my neighbors and friends, and honestly, could not have been happier with the service I received.
Posted: 8/13/2015 • Link to this review
We recently purchased two rental properties, both of which unfortunately had poly pipe and needed to be completely repiped. After shopping around, Plumbing Express had was able to offer the best price. Another reason we went with them is that they were able to patch up the walls when they were finished, something many of the other plumbing companies were not able/willing to do. They were very patient and explained everything they were doing during the process. Everything is working great now (no more leaky pipes!), and its all patched up like new. Plumbing Express is officially our new plumbers... no need to look anywhere else!
Posted: 7/30/2014 • Link to this review
Blake and his crew did a great job on my home. Prior to moving in my home I had all the plumbing replaced in a John Wieland home I purchased. Just like the commercials on the web site. They removed walls, pulled down tile walls and put everything back the way it was. The price was very reasonable and they were done in about 4 days. Great company
Posted: 1/21/2014 • Link to this review
A pipe busted in our house and another plumbing company referred us to Plumbing Express for a re-plumb of our home due to the fact that we had polybutylene pipes. Another company came out to make a temporary fix and we also got them to give us an estimate for a re-plumb. Their quote was strictly for the re-plumb and did not include the repair of the drywall when they were finished. When we contacted Blake Mowe and he told us what Plumbing Express could do for us, we knew we would be choosing them for the job. They came in and completed the re-plumb in two days and repaired all of the holes in the drywall. All of their workers have been extremely professional and courteous and have done a wonderful job getting our home repaired. If we had known how easy it would be for Blake and his guys to do this job, maybe we could have avoided the headache of coming home to a flooded home. I would highly recommend them.
Posted: 10/22/2013 • Link to this review
I cannot say enough great things about Plumbing Express. As first-time home owners, we took on the very stressful project of re-piping our entire house. Blake, Ty, and Pablo not only did an amazing job, but they also put our worries at ease. This team is professional, thorough, and friendly. The interior of our home looks great. There is no trace of work being done... I actually think it looks better than it did before the job! The patching and paint work are impeccable. Pablo matched the paint perfectly and even labeled and stored the paint cans in case we need them in the future. The team also went above and beyond when it came to items that needed attention. For example: they fixed a shower knob that was loose and replaced a refrigerator tube that had gone bad. They did not have to do this, but they wanted us to be totally satisfied with our new home. This team truly wants to make their customers happy. We will be using Plumbing Express for all of our plumbing needs in the future. We will also recommend all of our friends and family to them.
Posted: 8/06/2013 • Link to this review
Found damage to a load baring stud. They followed up based on a review and agreed to make it right. It takes a solid business to do that. I would again recommend.
Posted: 4/28/2013 • Last edited: 2/12/2015 • Link to this review
Blake and his crew were wonderful in replacing all of our polybutylene pipes..It was a job that we had been dreading, but from start to finish the stress was taken away from us. These guys are hard working and wonderful workmanship. All the new pipes are in within 1 day and the walls are all fixed and painted to perfection. Job done in just 2 days. Thank you Blake and Jasmine and Carlos for a job well done.
Posted: 3/29/2013 • Link to this review
I called plumbing express to replace all the plumbing in our walls. My husband and I really thought the guys did a great job and it was faster than we expected. Thank you to Blake, Jasmine and Pablo! The repairs to our wall look great!
Posted: 3/15/2013 • Link to this review
Blake Mowe convinced me that his company was a quality provider of polybutylene pipe replacement and nothing could have been farther from the truth. The finishing work was terrible and one employee was completely unprofessional. I spent hours cleaning paint the was tracked through the house on hardwoods and carpets as well as removing light and electrical plates to clean paint of those as well. My vinyl in the laundry room was damaged as well as tile in the master bath. Although some repairs were made in the end we just wanted them out of our lives.
Posted: 10/01/2010 • Last edited: 10/02/2010 • Link to this review
We really tried hard to make this customer happy and strongly disagree with the content of the review. Even though we couldn't find anything wrong with the linoleum in her laundry other than it not having been glued down on installation - we replaced it. Actually we felt like a lot of the problems that the customer brought to our attention were pre-existing. Even so we did our best to address these issues by sanding down walls, repairing scuffs, cleaning - We even sent the customer out to a nice dinner while we worked on these issues.
The assertion that we tracked and splattered paint is simply not true. In fact the customer didn't even mention that to us as an issue at the time. We are very careful in taking measures to keep the customers' home clean. The one issue we did cause was a small chip in the shower tile. This isn't normally an issue but does occur sometimes when we remove tile to re-pipe a shower. The customer purchased decorative tile for us to create a pattern with. When the result was not satisfactory we paid more than we felt obligated to in an attempt to satisfy the customer.
Had to have all poly replaced. Job cost for CPVC was approx. $700 cheaper than other estimates. I was fortunate they came out in two days, had all pipes replaced in one day with the water back on and had all finished and painted by the second day. My pipes were in very close proximity so I do not know if this is ordinary or not. Only very small negative was a rough area left on the ceiling in a bathroom but easily fixed.
Posted: 7/27/2008 • Link to this review
Neighbor referred us. Workers were in and out in a week including the drywall work. On day two, all the pipes had been replaced(wow!). At that point, it was scary to see numerous neatly cut holes in the drywall but the drywall and painting work was completed in record time and with minimal dust. Paint matching was perfect.
Posted: 2/02/2008 • Link to this review
Excellent work. Prices were better than others especially considering they did everything, including sheetrock and painting. I did not realize what the job entailed, but based on what other companies said, the other companies would not have been so thorough. I can relax now.
Posted: 1/20/2008 • Link to this review
The team at plumbing express is very good at what they do. I had polybutelyne piping replaced in a house we just purchased and they did a very good job. I was a bit skeptical and nervous having this work done, but their claim that you can't tell the work has been done is 100% accurate. The walls they worked on are the best looking walls in my house right now. If you choose to have your pipes replaced I would definitely call them.
Posted: 1/05/2008 • Last edited: 9/06/2011 • Link to this review